Comfort Inn & Suites Shawnee - Kansas City
About this hotel
Located in Shawnee, this charming hotel for $87 per night is a great option for your next break. Hotel in Shawnee with free breakfast and fitness center A fitness center, a 24-hour business center, and a meeting room are available at this hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Comfort Inn & Suites Shawnee - Kansas City offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired Internet access. 42-inch LCD televisions come with cable channels. Housekeeping is provided daily. Recreational amenities at the hotel include a waterslide and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Gym / Fitness Center
Map of Shawnee
Reviews
3.7/5.0
Good(368 Reviews)
5.0
Very nice place. The staff was friendly, the rooms were clean and comfortable. I have to say the breakfast was very good and had lots of items that could easily be taken with you on the go along with items that you could sit down and enjoy. Fresh lemon water, coffee and tea in lobby. Very nice to get a cool drink after driving 3 hours.
2.0
Had to wait forever to even have someone at the front desk to check in. Then the same when I checked out.
There was a used bar of soap in the shower.
5.0
Great experience! Loved the front desk staff and breakfast staff was great as well. We had waffles, cereal, sausage, bacon, eggs, yogurt and fresh fruit for breakfast. There were also pastry options. The pool was heated and the kids had a blast going down the slide. Will definitely be using this hotel in the future.
1.0
water is cold when we took a shower
1.0
We made a last minute reservation for our son and daughter in law and when we checked in we were told someone had already checked into the room that was reserved for them. The desk person went to the room and said it was a mistake. When they arrived to the room, the door was not closed, the bed appeared to have had someone lying on it, the pillows were all scrunched in the middle of the bed and the bathroom was not clean. They are new parents functioning on little sleep (which is why we booked them a room) and were so tired that when they were told there were no other rooms they just stayed and went to sleep. We visit there every couple of weeks, and will never stay again.
1.0
Wi-Fi did not work. Staff unwilling to investigate
10.0
Stayed one night with my family, rooms were clean, kids enjoyed the pool. Ryan at the front desk was awesome. He was super friendly and helpful
10.0
The staff here, literally all of them were over the top above and beyond amazing from check in to check out! I have never stayed anywhere more accommodating and kind.
10.0
The staff here have been great
8.0
Calling the front desk if I needed a housekeep the only thing I didn't like,
2.0
Rude staff at check in, dirty hallways, elevator not working (we weren't informed of this until after we had checked in and provided payment info), and the bed was as hard as a rock.
3.0
The people are friendly and very helpful! The breakfast was very good!
1.0
DO NOT STAY HERE! Not until after we checked in did they inform us that they hadn’t had water all day… But it would be turned on in 30 minutes. As promised it came on, but then didn’t take long for it to go off again. There was no water until the early morning hours on the next day. Sporadically throughout the day the water would shut off and come back on again. When you would call the front desk they would say oh it’s going to be 20 minutes to come back on… Then two hours later you call and it said I was just gonna be another 30 minutes. We had an event to go to, and we ended up not being able to take showers Because there was no water. When we got back home late evening, there was still no water. Once again called down and complained. We ended up cutting our trip short and leaving in the middle of the night because we were so irritated with this whole experience…I called when we got back home from our trip to speak with the hotel informing them I would like my money back since it was a horrible experience, and they did not hold up to their end of the contract by giving us the normal amenities that you would expect at a hotel. The guy at the front hung up on me! Unbelievable! I ended up having to call the corporate office-they were nice to get my money back.
Not to mention the fact the bathrooms were gross there was mouse crap under the sink-Overall, just by the looks of the room they don’t clean much!
Save yourself, the headache, Spend a little bit more & stay elsewhere!
3.0
Everything was great! Very nice hotel and helpful staff. Kids enjoyed the pool and slide.
2.0
I got to my room there was no power other than bathroom lights. Four days I never took a hot shower. There was no hot water. The place is in desperate need of some upkeep. None of the people working had any teeth. Good breakfast though.
3.0
I traveled with my daughter for a sports event. We had a very good experience. Check in was quick, staff was friendly, and once we got to our room everything was clean, and had plenty of towels.
1.0
Terrible
5.0
All was good
2.0
The curtains don't close all the way, and there was hair on the shower. Otherwise, the service was great and very laid back, beds clean, and location was perfect for our needs. Thank you!
4.0
My kids always enjoy staying here for baseball tournaments…the location is convenient as it’s close to a major highway making it a quick drive to the parks we play at. The kids love the water slide and the staff have always been friendly.
2.0
Overall our stay was wonderful. The beds were comfortable and the staff was friendly and helpful. We stayed for 3 nights and you could tell the same breakfast was reheated for the following day but it was still decent. My only real issue is with the cleanliness of the room. It was very obvious it hasn’t been dusted in quite some time as there was dust covering the headboards and along the top edge of the headboards. Also, there were a pair of men’s underwear left in one of the drawers from the previous guest.
2.0
The problem wasn't with the property, which was fine. The desk clerk was wonderful. But they didn't have my Travelocity reservation. They luckily had rooms available, so the desk clerk got me one, then had to backtrack with Travelocity to make sure I didn't get double-charged.
It was a hassle for both of us. Just saying.
1.0
Hotel room was not clean. Front desk was helpful. Very disappointing for the price. Room was very dirty. I could have stayed somewhere a lot cheaper for the condition this room was in.
8.0
Indoor pool was nice but could use some wall paint. Staff was very nice but you could tell they were short handed. Room was nice and clean
4.0
Polite staff, clean lobby and room, good breakfast.
Elevator needs some attention. vibrates and shakes.
4.0
Decent cleanliness in the open areas of hotel, but room floor was sticky, shower door wouldn’t stay shut, and there was grime and hair in the shower.
3.0
I had a rental car and hotel was by the highway…Quite and remote area. There are some restaurants and liquor stores across yhe street
2.0
The staff was probably the best part of the stay. There was not a single employee that was unfriendly or unhelpful.
We were booked into three rooms. One room was nice, the second had an open box of cheese it’s in a drawer and a dirty cloth in another, and the third was moldy/musty smelling and had a tv that didn’t work. The rooms need updating and room 226 needs to have mold/mildew work to figure out why it’s there.
5.0
Outstanding
1.0
The room wasn’t clean. The bed was hard as a rock. Water pressure was non-existent. There was nowhere to put anything in the shower. The handrail in the shower was coming out of the wall. Felt like you were going to fall thru the shower. The toilet wouldn’t flush correctly. You could hear every single noise. The door to outside near the room had to be propped open or you couldn’t get in. The person next to our room played music loudly all day and a lot of the night
5.0
Great location and easy on and off highway and walkable food options reason for 4 stars, they were renovating breakfast area and it was a mess
1.0
Hotel smelled musty and was falling apart all over. Could not get room serviced with clean towels or sheets, trash removed or shampoo/conditioner replaced for three days, despite repeated requests. Toilet seat and shower were dirty. Broken shower head. AC had two settings: 65 degrees or off, no in between. Came back to our room at night to find no lights, power, or AC. Apparently, a fuse had blown while we were out. There was never anyone at the front desk the 4 days we were there. They were either in the back and we had to page them or they were standing just outside the front door smoking. Dirty styrofoam coffee cups (looked used) and sour milk at breakfast.
2.0
It was in the city. and was quite a busy traffic area. we were looking for something less busy. We didn't stay there, they said that i had too booking , but i only has one Itinery number . so they charged us for a night stay for each booking even though they said they were only going to charge up for one night with one of the booking. Will never use you guys again , too confuessing
1.0
We checked in at 10pm. Got to the room. We found rolly polly bugs all over the floor. Hair in the shower and crumbs all over. Contacted front desk. The offered clean sheets. Or to change rooms we were tired so we changed the sheets. At checkout we mentioned this to clerk. We didnt ask for anything but clerk said she would noticy mang for adjustment, to call the next day. Noluck, manager would not take phone call, nor did she eeturn it.
5.0
Wonderful property
1.0
I’m not sure where to even start. I booked a suite through hotels.com. When I arrived, we were given a standard room. The front desk clerk advised that a standard room is how it came through from the web. Fine, I’ll call hotels.com and get a refund of the price difference. Well, that sounds good but upon return to the room there is no electricity. Not a single light works. Go back to the desk and am given another standard room. This one has stains on the floor and bed, paper trash on the floor, clumps of hair and dirt on the floor, mold/mildew all over the bathroom and growing in the ice bucket, dust caked on the AC return vent, wallpaper that is peeling and literally falling off the walls…then to top it all off no hot water. NONE. We let it run for 20 minutes and it never even got warm.
Thankfully hotels.com relocated us.
There is absolutely nothing about this hotel that I would recommend.
5.0
Friendly staff. Great breakfast!!
2.0
We checked in on Friday and did not have hot water until midday Saturday. Our room was never cleaned and we had to go to the front desk and ask for fresh towels.
4.0
The elevator was questionable at times, the bathroom by the pool was dirty and disgusting. Our room had used a tips on the floor when we entered for the first time. Staff had as very friendly and helpful. WiFi didn’t work half of the time.
2.0
People running halls, not very clean, no soap in bathrooms, wires hanging from room ceiling, room was 77 degrees when we walked in
FAQs
How much does this hotel cost compared to others in Shawnee?
The average price for a rental in Shawnee is $116 per night. This rental is $29 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Comfort Inn & Suites Shawnee - Kansas City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Inn & Suites Shawnee - Kansas City. Enjoy the water!
Is Comfort Inn & Suites Shawnee - Kansas City pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn & Suites Shawnee - Kansas City?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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