Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Down comforters, pillowtop beds, desk, laptop workspace

About this hotel

Nestled in Ballantyne, this charming hotel for $114 per night is a fantastic option for your next break. Suburban Charlotte hotel in Ballantyne with free breakfast A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony / Patio

Map of Ballantyne, NC

Nearby attractions

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

4.3

Excellent(830 Reviews)

Hotel in Ballantyne, NC

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

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About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony / Patio

Map of Ballantyne, NC

Nearby attractions

Reviews

4.3/5.0

Excellent(830 Reviews)

5.0

Apr 2024

My stay was nice, check in was simple and quick.

5.0

Apr 2024

Very friendly desk clerk. Room was clean. Exercise room was clean. Nice hotel. Would definitely stay again.

4.0

Apr 2024

Overall ok. Very clean. Mattress is too soft. Not a good assessment of snacks and candy. Breakfast did not serve eggs daily.

5.0

Apr 2024

Quiet AC, comfortable bed, spacious shower and friendly staff made this stay very nice!

4.0

Apr 2024

The hotel was in a great location for us. Although this hotel seemed fairly new, there was a lot of wear and tear to the hotel and rooms. There wasn’t any hair dryers in the rooms, front desk manager told us a lot of items were missing from rooms because new management was doing a full inventory, asked for a hair dryer and they didn’t have any. The room didn’t have any hand soap or lotion like is expected from most rooms and only 1 hanger in the wardrobe, all minor things that made it just a little annoying.

2.0

Mar 2024

There staff was friendly. However there was trash in the ice bucket. Left over candy in the drawers. The room kind of smelled. There was candy wrappers on floor close to the bed.

5.0

Mar 2024

Always comfortable and paractical.

2.0

Mar 2024

First room was not cleaned and the toilet was backed up. Second room was run down and not the cleanest either. Unfortunately the best part was the breakfast and that’s still not saying much.

5.0

Mar 2024

great stay! room was nice and clean! would definitely stay at this hotel again. hotel was located in very nice area with walkable food options.

1.0

Mar 2024

No towels, no toiletries We asked for towels several times Our room smelled awful, musky, just had this awful stench. There were crumbs on the bed when we got there. Under the pillow, under the comforter,’crumbs everywhere. We asked for someone to come clean several times. We waited hours for a towel. We were asking every thirty minutes. Finally got four close to midnight.

1.0

Mar 2024

No towels, bath mat ,trash bags, soap or hand towels in room when checked in. Went to front desk and they could only find 1 towels and nothing else. 2 guys on a business trip and no towels or soap. Phones not working either

2.0

Mar 2024

The actual hotel is nice, in a good location, and comfortable. The staff that check us in was a headache. He 'did not realize' that i already prepaid for two rooms for two nights. So when my friend checked in, he took her card not only for the incidental deposit, but charged her for a night. Then when we checked in 30 minutes later he realized that the rooms were already paid for. He stated that he would have to wait for a manager for the return. The next night he said the same thing, but some reason charged our card for another night. Did not realize until after check out that he charged us again. Check out person was nice but noticed no notes about our return like there was suppose to be. Called two days later and was told the manger was in a meeting. They told my friend there was no manger at that location and she had to call corporate for a refund. The hotel did call me back for our card number for the refund. They told us both that the incidental hold takes 6 weeks to drop off, which seems excessive. Definitely a headache dealing with. That same check in guy also told us the wrong times for breakfast and we overheard him telling another couple the wrong times as well. We also were just handed keys with no room number and had to ask him to actually tell us what room we were in. Thankful the rooms were clean, modern, and overall nice. The shower did have some spots they missed while cleaning, but overall not bad. It is close to downtown and South park which is a plus.

2.0

Feb 2024

Front desk low on keys. Main floor areas and room floors were sticky and room had an odor.

8.0

Jan 2024

Affordable and nicely decorated

4.0

Jan 2024

When I got to my room it was ice cold. I turned on the heat. It got the room up to comfortable level but I woke up at 3 am with the heater off again. The soaps in the showers were empty or barely there. The safety lock was broken. I feel like the room shouldn’t have been given to me.

8.0

Dec 2023

Front staff is very helpful, except the dining area Is dirty , nobody clean

3.0

Dec 2023

Excellent facility and staff.

3.0

Dec 2023

New hotel, comfy beds and linens, nice shower, spacious room.

10.0

Dec 2023

Loved the accommodations and the fast check in and out process .

10.0

Dec 2023

Nice, affordable hotel

2.0

Nov 2023

I have sent in a review on a most recent stay of 3 nights. My major complaint is for Nanette, the receptionist when we arrived from San Diego flights. She was rude and basically yelled “identification and card” three times as we entered the building. I mentioned this to other staff members and they just rolled their eyes and apologized for her behavior. Get this. I said “I am looking forward to your breakfast”. She said “It is not available”. I said “Your advertisement says you do”. She said “We have breakfast but it is not available”. Then I said so you do not have breakfast and she just repeated her last comment. She should not be representing Holliday Inn Express nore Expedia. Dr. Don M. Herron

5.0

Nov 2023

The hotel feels modern and new and extremely clean. The room was quiet and comfortable and check in was quick and easy. Would definitely recommend as this was one of the nicest holiday inn express locations I’ve stayed at.

2.0

Nov 2023

Perfect location for anyone visiting Ballantyne area.Beds were very comfortable and the bathrooms clean. We thought the cost was reasonable because they offered a full breakfast which we thoroughly enjoyed our first morning. Then their oven broke. They could have simply abbreviated the options and offered cold cereal, yogurt, fruit, toast, bagels, and pancakes, juice, and coffee. Nope. Nothing but coffee and short supply of that. I know you can't predict equipment malfunctions but better decisions should have been made. Didn't ruin our time there but we'll be leery of any future bookings.

1.0

Nov 2023

We booked a suite and Rooms were not stocked with towels or Kleenex and half rolls of toilet paper. Breakfast was not served for the two days we stayed there with no notification that it wouldn’t be available when we checked in. Staff at the desk was tough to find, and they refused compensation or a call to management to voice concerns. They said the oven was broken and had been for several days prior, but not even juice or cold items were served. We were super frustrated with this experience and having to go out for breakfast was an added expense and delayed our morning plans. Would not recommend this hotel if this is how it is managed.

4.0

Nov 2023

Location is excellent

1.0

Nov 2023

No breakfast for 3 days in a row And then cold coffee And room had roaches in bathroom !!

2.0

Nov 2023

There was no breakfast either morning, only one wash cloth and face towel in the room and the front desk told me to come get them downstairs. There was mold in the shower.

2.0

Nov 2023

They advertise breakfast. However, I stayed 3 days and no breakfast was available to anyone. No juice etc. they should offer us a refund of some sort.

10.0

Nov 2023

Great

1.0

Nov 2023

I have stayed here around 30 nights this year. I have even brought my employees there for meetings and booked rooms and conference room. So it used to be good....but no more. The staff is rude. Customer service is terrible. Wifi sucks. And then they checked me in and gave me a room/key that somebody else was in. Lucky that i wasnt shot. I wont stay here again. I need to find a better place.

5.0

Nov 2023

Good service, clean rooms

3.0

Nov 2023

Had a great time, very pleasant staff and was very clean and ready for us when we arrived. effortless stay! will definitely stay again

3.0

Nov 2023

Awesome

5.0

Nov 2023

Breakfast was amazing (those cinnamon buns *****). Very pleasant and attentive staff!

4.0

Oct 2023

I would stay there any time I’m in the Charlotte area , very clean and very friendly staff . The only negative thing I can say is that both Saturday and Sunday mornings at 9am and then at 8:30am the fire alarms went off. Other than that our stay was great.

3.0

Oct 2023

Great

5.0

Oct 2023

My wife is in a wheelchair so accessibility is very important. The accessible rooms and bathrooms are fantastic

5.0

Oct 2023

The room was clean and the bed was comfortable. The breakfast was substantially more than expected and very good.

1.0

Oct 2023

Worst hotel experience my family and I have ever had. We stayed to look at the charlotte area for a potential movie. The area was fine but the hotel was terrible. Checkin to 30 minutes. Overnight stay: No tissues in the ENTIRE hotel. They gave us a roll of toilet paper to use. (There is a Publix across the street where they could have bought some) Hand lotion in the shower instead of conditioner. Only 5 towels in the bathroom and 3 had holes in them The next morning breakfast - nothing to drink. ALL 4 drink dispensers empty and they couldn’t refill them. Awful. Stayed there because of the “free” breakfast and had to go out to breakfast. Will NEVER stay there again and do NOT recommend!!!!

5.0

Oct 2023

It was a pleasant surprise to see how nice of a hotel this was at its price point. Far exceeded expectations!

FAQs

How much does this hotel cost compared to others in Ballantyne?

The average price for a rental in Ballantyne is $131 per night. This rental is $17 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel. Enjoy the water!

Is Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Pool · Kitchen / Kitchenette · Air conditioner

Enjoy the best of Ballantyne in our Resort, The Ballantyne, a Luxury Collection Hotel, Charlotte. A stunning property with amenities including Air conditioner, Dishwasher and Fireplace, and more.

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Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

About this hotel

Amenities

Map of Ballantyne, NC

Nearby attractions

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Hotel in Ballantyne, NC

Reasons to book

About this hotel

Amenities

Map of Ballantyne, NC

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Ballantyne?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel?

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