Toilet didn’t work no hot water and tv only had one Chanel

This is the first hotel I have booked through Hotels.com and to say that I am disappointed is an understatement. The room is not as advertised. The walls are plywood which in effect takes away most of the benefit of the AC. The shower is a good size, the bed is not. The swimming pool is not clean, the water slide is damaged. There is no food available at this establishment, or any coffee or cold refreshments. This is basically a swimming pool complex with some wooden rooms. I pay 800php per night for a better pension house in Talisayan and only pay 1000php per night for a hotel with wifi, bathroom and dining facilities in Mambajao. This place is over priced and poorly described. I moved out as soon as I had a confirmed room in another establishment in Gingoog. which BTW, had an excellent room, dining and drinking facilities and is close to the town centre....and is cheaper than summer splash.

This is the first hotel I have booked through Hotels.com and to say that I am disappointed is an understatement. The room is not as advertised. The walls are plywood which in effect takes away most of the benefit of the AC. The shower is a good size, the bed is not. The swimming pool is not clean, the water slide is damaged. There is no food available at this establishment, or any coffee or cold refreshments. This is basically a swimming pool complex with some wooden rooms. I pay 800php per night for a better pension house in Talisayan and only pay 1000php per night for a hotel with wifi, bathroom and dining facilities in Mambajao.This place is over priced and poorly described. I moved out as soon as I had a confirmed room in another establishment in Gingoog. which BTW, had an excellent room, dining and drinking facilities and is close to the town centre....and is cheaper than summer splash.