Tru by Hilton Richmond
About this hotel
Located in Richmond, this lovely hotel for $155 per night is a fantastic choice for your next vacation. Hotel in Richmond with free breakfast and fitness center Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Weekly housekeeping is available. Tru by Hilton Richmond offers 92 accommodations with bathrobes and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided weekly. Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Parking
TV
Gym / Fitness Center
Map of Richmond, KY
Reviews
4.3/5.0
Excellent(250 Reviews)
3.0
Always the best IMO clean efficient and great comfortable beds!! Dogs are happy there too!!
3.0
This was a good facility, it was quiet and super clean! It is fine for a single traveller but if there is more than one in your party - note that there is ONE chair in the room - no where else for anyone to sit except on the bed! No dresser, no closet, bare minimum - very European in this aspect. I do NOT like to socialize with people randomly so going down to the lobby where there is an overabundance of chairs and furniture was not in the cards for us. The one ice machine - on the first floor and they had plastic buckets! Which did nothing to keep the ice cold or covered. Price was fine, but for what the room had - expensive.
4.0
Bed was very hard!!!
4.0
Overall a nice hotel...but definitely high traffic wear. Wallpaper was coming off the wall in the bathroom, towel hooks falling out of wall.
My only other complaint was the noise of the room doors....they would automatically slam shut behind you, so anytime someone returned to their room it would be super loud!
5.0
X
1.0
room as small as a camper ... if I wanted a room so small, I would have rented a boat or camper!
No desk to work at, no place to open and use the portable ironing board... not able to hang clothes as clothes hanger right over microwave, refrigerator. No bed light to turn on ... use a cpap and no place to place device. Should I continue?
5.0
First time trying out this Hotel. We enjoyed it. Very clean, modern, staff was very nice and overall great experience. We'll be back.
3.0
We were in Richmond for the EKU graduation. The hotel was full but you wouldn’t know it as staff was friendly, unhurried and hotel was exceptional. Second time staying here. Both times the stay was perfect.
5.0
Great!
4.0
Clean, newer hotel with great amenities and easy access.
5.0
The staff was phenomenal! Truly the best part of the stay
3.0
Nice and clean room with comfortable bed and minimal furniture. Excellent for a short stay. Housekeeping is upon request and we didn't need it. Most probably we will stay again next time in town.
2.0
My room was not clean when i arrived, food was left in room.
Staff placed me in another room, but would like credit
2.0
Okay but thought it a bit small space
3.0
The property is fairly new and is in good condition. Cleanliness was ok not great. The hotel is pet friendly but their pet fee is normally $75 per night (they discounted it to $40 for us) which is totally unacceptable. We won’t be staying there again.
5.0
This appears to be a new state of the art hotel. I would highly recommend it. There was coffee and hot drinks available 24hrs. Places to work in the room and in the lobby. The staff was friendly and personable.
5.0
Very spacious handicap accessible shower.
3.0
Close to the freeway, restaurants and stores. The tile in the hotel was stained throughout the facility.
3.0
Pool was filthy. Looks
Like it had not been cleaned in weeks. Hotel staff wore t-shirts rather than collared shirts. Looked unprofessional. No amenities in the rooms. Did not line the stay
3.0
Very Quiet
3.0
Neat, modern design. A/C quiet . But, very low water pressure in shower was horrible, very slow draining sink, ants in room , room very humid had to keep air at about 67. Garbage cans by elevator stuff overflowing trash for 3 days.
5.0
The front desk person, Neal, was very polite and helpful.
5.0
I always stay at this Tru when coming to town. The staff is always friendly, great breakfast buffet, clean and a perfect location!
10.0
Good price. Bed was comfortable. Room was small and cheaply furnished, but did have a microwave and fridge.
4.0
It was a great hotel for 1 night. There is not much storage which was fine since I did not need to unpack. It had a odor I assume was from cleaning, very strong chemical smell. That was the only thing I did not like. Breakfast looked good but I was in a hurry so I grabbed fruit to go. There are lots of shops and food options around
5.0
Clean room, bathroom. Easy access to highway.
5.0
Great stay. Only one night but nice.
4.0
I kiked the pool table in the lobby area
5.0
We stayed here on our way to Asheville for a night. Never stayed at a Tru before and we were pleasantly surprised. A European feel hotel. Very comfortable, clean, nice breakfast and quiet. We would stay there again!
2.0
The design of the hotel is really good. This was our first stay at TRU by Hilton. The breakfast was excellent. There was a casual but efficient attitude about the staff throughout the facility. The room was comfortable and nice, the bathroom needed better care: the wallpaper was lifting at the edges, the sink's faucet was loose at the base.
2.0
While traveling our toddler became sick during the night and we needed new sheets. I stopped by the front desk a little after 7a and was told someone would be there around 8:30a with new sheets. A few hours went by, I stopped by the desk again to see about getting new sheets, I was told someone will be there soon. They finally arrived after 2:30p with new sheets. The following day we decided to take the kids to the pool. Typically when you enter a hotel pool you immediately smell Chlorine. We did not experience this, the pool had green algae growing on the walls and was not healthy in my opinion. We will look for a different hotel next time we are in Richmond.
5.0
Staff was so friendly and helpful, very clean and welcoming!!!
3.0
The price was changed once we arrived and we were charged more then expected
3.0
The price was changed once we arrived and we were charged more then expected
1.0
clean? yes, but room is 50's sterile--cold, steel furniture...industrial, not comfortable
little things--not there at all. Get in your room after driving for hours, reach for a cup for water to take night meds.....no cups! you can dress & go down several floors to get a cup...at bedtime...may be "earth-friendly" but was not to me...& I paid the bill. Already told friends to avoid TRU hotels
5.0
Lovely people, lovely place.
5.0
Clean convenient location!
2.0
The sheets were dirty. We had to switch rooms.
4.0
Mattress was not the best
3.0
Recommend, had a wonderful stay and the room was very clean!!
FAQs
How much does this hotel cost compared to others in Richmond?
The average price for a rental in Richmond is $93 per night. This rental is $62 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru by Hilton Richmond. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Tru by Hilton Richmond pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru by Hilton Richmond?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, tv, and gym / fitness center.
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