Comfort Inn and Suites Ames near ISU Campus

The front desk staff were very friendly. This trip I needed to use their laundry facility which was free. It was very clean too

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This is a good hotel I've stayed at before. The location is great, the rooms are nice, and I ordinarily would give it all 5s. But there are some things hotel management needs to address. First, the lobby should be clean. But it is not being cleaned regularly if at all. The floor in the lobby seating area is not swept - there are crumbs and scraps of paper all over the floor. Food scraps and cup rings on the tables are not cleaned up day after day. Second, one thing I expect from a hotel in this category is decent coffee. But this hotel is completely indifferent about that. The only coffee available (outside the nasty little coffee makers in the rooms) is a single instant coffee machine in the dining area, which makes some of the worst coffee I've tasted outside of a 1980s gas station. If I had to guess, I would say they have some indifferent management and this needs to be addressed if they want people to stay there outside of football season.

Very clean room, friendly and courteous staff... protected parking with parking tag. Overall nice experience.