Unfortunately, our stay was very disappointing and put a damper on our trip.
From the moment we arrived, the AC in our room did not work and was never resolved during our stay. We had immediately reported the issue given we were travelling with a baby and couldn’t have her sleep in the heat. They sent the same maintenance guy twice (with no tools) who just looked at the AC from afar. They were only able to send a specialist after we left. My baby was unable to sleep given the heat. We ended up making her sleep with my in-laws in another apartment.
Our room was on the top floor/terrace level. While the view was beautiful, the location of the room made the situation even more difficult, as the heat was much more noticeable. The number of stairs was also challenging with multiple pieces of luggage, and a baby/stroller, something guests should be aware of when booking.
Unfortunately, cleanliness was also disappointing. We had issues with the condition of the bedding, including finding our baby’s sheets damaged/dirty and our own sheets with a questionable stain. The sheets were eventually changed, but this added to an already frustrating experience.
We also experienced issues with the Wi-Fi, which was only resolved halfway through our stay.
We appreciate that the staff communicated with us and attempted to help, but the problems were significant and affected a large portion of our trip. The compensation offered afterward did not at all feel proportionate to the issues.
4 / 10
The place was a perfect location. Cleanest and large apartment.
2 / 10
Unfortunately, not a good stay for us. The noise from the street and nearby church is very loud and starts early. One of the bedrooms has a skylight and no way to cover this, impossible to sleep after sunrise. The bathroom smelled bad from the drains.
10 / 10
At first, I was a bit worried after reading some negative reviews about ant infestations, cleanliness, and the balcony view. However, everything was amazing.
We stayed in the Mosaica apartment, which was very clean, and there was no bad smell in the bathroom—so we didn’t experience any of the issues mentioned in other reviews.
The balcony was beautiful, with lovely cactuses and a great view of the city—spacious and very enjoyable. The apartment itself was also beautiful, bright, and filled with natural light, with large windows opening to the terrace.
We had everything we needed, including an iron and a hair dryer.
At first, I was a bit worried after reading some negative reviews about ant infestations, cleanliness, and the balcony view. However, everything was amazing.
We stayed in the Mosaica apartment, which was very clean, and there was no bad smell in the bathroom—so we didn’t experience any of the issues mentioned in other reviews.
The balcony was beautiful, with lovely cactuses and a great view of the city—spacious and very enjoyable. The apartment itself was also beautiful, bright, and filled with natural light, with large windows opening to the terrace.
We had everything we needed, including an iron and a hair dryer.
10 / 10Outstanding·Jun 2024
We had an absolutely amazing time at Palazzo Le Cupole by Wonderful Italy. The apartment was spacious and the location was very convenient. The staff were attentive and went out of their way to ensure that we were comfortable.
10 / 10Outstanding·Jun 2024
This apartment in Ostuni is absolutely the best place we could have chosen. We were in the studio at the top of the building with amazing views. The bar downstairs is perfect for a nightcap - comfy beanbags and a lovely atmosphere just a step away from the front door. WiFi was faultless. We were in Ostuni for a wedding and the only thing the apartment could benefit from is a full length mirror perhaps, there is a small mirror in the bathroom.
The location is great too, a short walk from the little shops full of beautiful jewellery, souvenirs etc. We were spoilt for choice in terms of cafes, restaurants and bars. Try SerCrepe in the square for delicious crepes of all flavours and an entertaining cooking experience.
Dario from Wonderful Italy was extremely helpful and communication around our check in and check out was perfect.
Ostini is one of the most beautiful places I have ever visited. Spotless, welcoming, stunning architecture. Just be very careful walking in the little streets in the cathedral area as the paving stones are really smooth and slippery! Wear shoes with some grip!
5 / 10·Jan 2025
Unfortunately one room wasn’t available offered us an alternative which was great.
Located in Ostuni, this welcoming apartment lets you experience it all. You're conveniently located within a 5-minute walk of Itria Valley and Museum of Preclassical Civilizations of Southern Murgia Hills.
As you settle into the place, you'll find a sitting area, air conditioning, and multilingual staff. Bathroom amenities include a rainfall showerhead, along with a hair dryer, a bidet, and free toiletries. For your convenience, there's a full-sized refrigerator/freezer and an espresso maker. Other amenities include bed sheets, an ironing board, heating, and a dining table.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Coffee/tea maker
WiFi/Internet
Kitchenware
Kettle
Bath or shower
Children's high chair
Ironing facilities
Free toiletries
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Palazzo Le Cupole by Wonderful Italy. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Palazzo Le Cupole by Wonderful Italy pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Palazzo Le Cupole by Wonderful Italy?
We found 14 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and coffee/tea maker.
"At first, I was a bit worried after reading some negative reviews about ant infestations, cleanliness, and the balcony view. However, everything was amazing.
We stayed in the Mosaica apartment, which..."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this apartment rental
Located in Ostuni, this welcoming apartment lets you experience it all. You're conveniently located within a 5-minute walk of Itria Valley and Museum of Preclassical Civilizations of Southern Murgia Hills.
As you settle into the place, you'll find a sitting area, air conditioning, and multilingual staff. Bathroom amenities include a rainfall showerhead, along with a hair dryer, a bidet, and free toiletries. For your convenience, there's a full-sized refrigerator/freezer and an espresso maker. Other amenities include bed sheets, an ironing board, heating, and a dining table.
At first, I was a bit worried after reading some negative reviews about ant infestations, cleanliness, and the balcony view. However, everything was amazing.
We stayed in the Mosaica apartment, which was very clean, and there was no bad smell in the bathroom—so we didn’t experience any of the issues mentioned in other reviews.
The balcony was beautiful, with lovely cactuses and a great view of the city—spacious and very enjoyable. The apartment itself was also beautiful, bright, and filled with natural light, with large windows opening to the terrace.
We had everything we needed, including an iron and a hair dryer.
10 / 10Outstanding·Jun 2024
We had an absolutely amazing time at Palazzo Le Cupole by Wonderful Italy. The apartment was spacious and the location was very convenient. The staff were attentive and went out of their way to ensure that we were comfortable.
10 / 10Outstanding·Jun 2024
This apartment in Ostuni is absolutely the best place we could have chosen. We were in the studio at the top of the building with amazing views. The bar downstairs is perfect for a nightcap - comfy beanbags and a lovely atmosphere just a step away from the front door. WiFi was faultless. We were in Ostuni for a wedding and the only thing the apartment could benefit from is a full length mirror perhaps, there is a small mirror in the bathroom.
The location is great too, a short walk from the little shops full of beautiful jewellery, souvenirs etc. We were spoilt for choice in terms of cafes, restaurants and bars. Try SerCrepe in the square for delicious crepes of all flavours and an entertaining cooking experience.
Dario from Wonderful Italy was extremely helpful and communication around our check in and check out was perfect.
Ostini is one of the most beautiful places I have ever visited. Spotless, welcoming, stunning architecture. Just be very careful walking in the little streets in the cathedral area as the paving stones are really smooth and slippery! Wear shoes with some grip!
5 / 10·Jan 2025
Unfortunately one room wasn’t available offered us an alternative which was great.
$$$$
Top rated by guests
8.2Excellent
(23 Ratings)
"At first, I was a bit worried after reading some negative reviews about ant infestations, cleanliness, and the balcony view. However, everything was amazing.
We stayed in the Mosaica apartment, which..."
Located in Ostuni, this welcoming apartment lets you experience it all. You're conveniently located within a 5-minute walk of Itria Valley and Museum of Preclassical Civilizations of Southern Murgia Hills.
As you settle into the place, you'll find a sitting area, air conditioning, and multilingual staff. Bathroom amenities include a rainfall showerhead, along with a hair dryer, a bidet, and free toiletries. For your convenience, there's a full-sized refrigerator/freezer and an espresso maker. Other amenities include bed sheets, an ironing board, heating, and a dining table.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Coffee/tea maker
WiFi/Internet
Kitchenware
Kettle
Bath or shower
Children's high chair
Ironing facilities
Free toiletries
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Palazzo Le Cupole by Wonderful Italy. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Palazzo Le Cupole by Wonderful Italy pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Palazzo Le Cupole by Wonderful Italy?
We found 14 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and coffee/tea maker.
Free WiFi/internet · Air conditioning · Coffee/tea maker
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