WoodSpring Suites Tri-Cities - Richland
About this apartment hotel
Situated in Kennewick, this attractive apartment hotel for $90 per night is a fantastic choice for your next trip. Richland aparthotel in South Richland with free parking Along with a fitness center, this smoke-free aparthotel has laundry facilities and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Each apartment features free WiFi and a kitchenette with a refrigerator, a stovetop, and a microwave. A flat-screen TV and a desk are among the other amenities available to guests. WoodSpring Suites Tri-Cities - Richland offers 122 accommodations with air conditioning. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. This Richland aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Recreational amenities at the aparthotel include a fitness center.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Kennewick, WA
Reviews
3.3/5.0
Average(245 Reviews)
5.0
Couldn't check in until past 5 pm even though check in is supposed to be at 3pm. Decent place but wouldn't stay there again.
6.0
On my last night of stay? People were smoking because I received a scent of cigarette in my room and I personally DISLIKE cigarette, gives me headaches. In the morning around 7am people next door where arguing about dogs which was annoying. Couldnt sleep.
2.0
Not able to check in due to worker not being in property and 10 minutes away.
2.0
Sat in lobby waiting to be able to check in for 20 minutes and then when we finally got to the room we saw a baby cockroach around the kitchen area. There was hair all in the bathroom too.
6.0
They charged me 200 dollars and said I took there microwave and it took a week to get back!!! The room never had a microwave!
5.0
I recently had the pleasure of staying at Wood Spring Suites Extended Stay Hotel for a week-long Thanksgiving getaway with my family, and I must say it was an incredible experience. From the moment we arrived, we were warmly greeted by the friendly and attentive staff, but one person in particular, Jill Ward, truly went above and beyond to make our stay exceptional.
Jill Ward, the epitome of exceptional customer service, made our Thanksgiving week unforgettable. Her warm and welcoming demeanor immediately put us at ease, and she effortlessly ensured that we had everything we needed throughout our stay. From accommodating our requests to providing valuable local recommendations, Jill's attention to detail and genuine care truly stood out.
The hotel itself was outstanding. The spacious and well-appointed rooms provided ample space for our family, and the comfortable beds ensured a restful night's sleep. The cleanliness and attention to detail were impeccable, making us feel right at home.
Wood Spring Suites Extended Stay Hotel's amenities were equally impressive. The fully equipped kitchenette allowed us to prepare our Thanksgiving feast with ease, and the complimentary Wi-Fi kept us connected throughout our stay. The on-site laundry facilities were a convenient bonus, saving us time and effort.
Moreover, the hotel's location was perfect for exploring the surrounding area. We found ourselves within close proximity to popular attractions and dining options, thanks to Jill's
3.0
Good to note that this property is not like a standard hotel, it is a place that people stay for longer than a few nights, sometimes even living there for months at a time. Because of this and their reasonable pricing, they are recovering from having unsavory individuals using their property for nefarious intents. They are working hard to revamp the property as a safe place for all. There were a few hiccups, phone disconnected and the beds not completely made, but overall was not terrible stay.
5.0
Very clean, people are nice.
Know that when it says no-frills, they mean it. Very clean and new rooms.
5.0
Price is right. A little noisy from the highway, fridge and the a/c. Also the lights from the microwave, smoke detector and alarm clock were annoying.
3.0
I would definitely stay here if I had to visit WA again. The lobby is pretty modern and the lady at the front desk was nice.My room was clean.The fridge, bathroom, dishes & microwave were all very clean and seemed fairly new. The water was hot and the AC and heat worked as they should. The towels were clean.The hotel is pretty quiet and I slept uninterupted.The hotel is also centrally located. So,I went to the mall and walmart at night and felt safe. The breakfast isn't fabulous but atleast they had coffee and I wasn't hungry. Finally, it's a safe and friendly area. All of my lyft drivers were nice, friendly people. Great place and highly recommended
1.0
The property on the outside looks nice. When you walk in, it looks like the beginnings of a homeless shelter. There is a secured door before you can get to the elevator which I thought ok better security but odd because I’ve never seen at a hotel. The carpet in alway needs to be replaced. The room needs to be updated. The beds look like they came from IKEA. The black metal legs show. There’s no bed skirt to hide the bare bones. The linens were so worn they lost the color and look like they came from a 14 yo boy’s room. They were well worn and should be thrown in the trash. The furniture was very cheap. The walls had marks on them, dust and dirt in the corners near the bed. The roof of the downstairs entry way was next to the window and it looked there was feces. I can’t confirm that but idk what else it could be since there are no trees around. I decided not to stay. I was afraid there might be some type of infestation. I didn’t even want my items on the bed. This place is a motel and not a hotel. It’s extended stay. Customer service was good. The man was quick in checking is in. Sadly, I could not get a refund but even so, I would rather lose my money than stay there.
5.0
I liked that it had plenty of storage & a kitchen with stove, fridge & microwave.
2.0
Not so friendly staff, not so clean but comfortable. It was okay and very well located.
2.0
The place was sketchy. When we first drove up, there was a car with hood up, two cars banged up, people sitting inside cars with loud music. Inside on our floor, two different rooms had people sitting outside talking on the phones (8:00 at night)-staff did go and talk with them. Second night two cop cars in parking lot. I asked them if they thought it was safe here. They said "ye#", but call any time.
Staff was very pleasant and helpful
Blanket so thin, did not even know blanket was on. Was able to get another.
Bed was comfortable. No tissues. Refrigerator noisy (like really noisy-sounded like someone snoring all night long!)
4.0
Too many migrants drinking out in the parking lot playing that damn music
1.0
Overall terrible service & experience.
1.0
The room smelled way too strong with cleaning product, almost couldn’t breathe in there. The bed was so uncomfortable we couldn’t sleep. The toilet was dirty. The shower looked like it had dried blood on the wall. Bathroom fan didn’t work. We came back after 10 and there was homeless people hanging around the parking lot. We were worried about our car getting broken into. I will never stay there again.
5.0
Its nice but theres so sketch people after hours in the lobby.
2.0
Its very clean but....very noisey, no hand towels, kitchen is not equipped, smoke detector is right above the bed and has a very bright blink! You get what you pay for
1.0
This hotel is cheap but if you have a pet, the pet fee is $60. they wouldn't let me cancel once I found out the cost of the room was as much as the pet fee. I called hotels.com from the hotel to cancel, and when they called the hotel, the hotel wouldn't let me cancel out of spite. Terrible manager. They put me on the 3rd floor at the end of the hall. The bed was so tall I had to jump to get on it. Also a hole in the curtains.
This is a long term stay hotel so that is why it's cheap per night. Also I couldn't find an ice machine. There were trays in the fridge freezer in the room but no ice in it. Every time you had to go in/out you need a key and in the front it's a double door o when you're taking stuff to your car, it's super annoying.
I'll never forget the rudeness of the manager and how he put his employee in the position of having to deal with me. I didn't yell or carry on, I merely told them manager he was being rude and I wanted to stay elsewhere. He went into the other room and when hotels.com called to confirm the cancelation, he instructed the employee to deny it. All he had to do was approve it and I could have gone elsewhere.
Also that particular night my dog fell ill and being on the 3rd floor at the end of the hall was ridiculous. We had to go out 3 times in the middle of the night. It's too bad because the hotel itself was nice. I've never given a bad review like this but I had to say something. I'm a manager myself and it wasn't right. Watch your back!!
2.0
Great hotel, loved it in the past. The amount of chemicals they spray to "sanitize" the rooms is so excessive that I got a headache as soon as I entered. I slept with my air purifier blowing in my face but when I got up to use the rest room at 3am I had another headache before I could get back to my purifier. The common areas were just as bad.
1.0
So, I am in town for medical school and I have stayed here before with no problems. On this stay I am missing the reclining chair that comes with the room I paid for and I have been given excuse after excuse. Been here for six days and have asked three times and still NO CHAIR!
3.0
I spent the night here and the cleanliness, customer service was good. Only thing I did not like was that the walls seem very thin & you can hear people talking, and noises a little more than I usually do in hotels. Dogs barking alot also.
2.0
This is definitely a no frills hotel. But it was clean. The beds weren't very comfortable and were on a simple metal frame that skidded on the floor if you barely brushed it. Apparently even an ice machine is considered a frill. Having said that, it was inexpensive and clean.
2.0
The property and room was not very well cleaned.
5.0
Enjoyed our stay. Hot coffee in the morning was nice.
1.0
The staff up front was great helping me and delivering the news that Expedia had booked me a room even though it wasn’t available. It was very unfortunate and costed me time and sleep and eventually more money then I had planned on paying. There must be a better way to prevent this, it was a significant setback in all three areas and ultimately took away my confidence and trust when using your website. Not sure what it would take to get that back but not going to wait around to find out. Once was enough for me.
1.0
This Hotel is for homeless people who get a voucher from the county. Not for your usual traveler.
4.0
This is the second time staying at this hotel. First time was great this time just average.
The room wasn't quite ready when I arrived at 7:15 pm. It only took about 15 minutes to get it ready but check in is at 3:00 pm. I guess it's been real busy so I'll give them a pass on this one.
The room smelled funny, not really bad but had a weird smell that I hadn't noticed the first time I stayed there, so I don't think it was the chemicals. Maybe since this has a kitchenette it was due to some previous cooking in the room?
Overall for the price of stay again... Just hope they have my room ready next time.
1.0
I arrived for check in at 7pm and room was not ready until 1130 pm. I was not able to use my room to get ready to meet friends. I had to get ready in the public hotel bathroom. I think there should be some compensation here. Very displeased
2.0
The staff was cleaning rooms late at night. It was loud and annoying
5.0
It was clean.
2.0
The staff was very friendly and effective while performing his job. I fel very welcomed when checking in. It was my first time staying in the hotel and i would perfer staying there than anyother of the local hotels in the area. The bed was very comfortable and the room layout was very relaxing. I will most deffinitly be staying at the property again .
5.0
The people who work here especially Ryan were amazing and very very helpful and kind. They treated me like family.
3.0
TV cable did not work and had to wait a bit for the attendant to check me in.
3.0
Super clean smell was great staff was helpful flew in from California , called to see if I would be able to check in early and Jorge made it happen couldn’t be more satisfied. This will be my go to hotel when visiting Washington 😎
2.0
It was really it a great place to stay and will absolutely stay again. For the price you wouldn't expect friendly staff, clean rooms, kitchenettes that have the items for cooking. Beds were confy. The only thing that was a small downfall was the water pressure in the shower. Felt very safe with our car in the parking lot. Also it's really close to shopping, food and fun.
1.0
Stay away- far away. This place is horrible and one star is way optimistic. The front desk is hardly ever staffed even when they are supposed to be there. When I catch the lady in the hallway (who is also supposed to be staffing the front desk) to ask about services they say they are severely understaffed staffed but yet the employees have enough time to stand outside for 20-30 mins smoking in front of the sign that says no smoking within 25 ft. One of the grounds people decide to vacuum the hallways at 6:30am. The website says the rooms are serviced every two weeks but that doesn’t happen either. Another clown at the front desk (the one time it was actually open) told me that if I want my room serviced or if I want clean linens/towels I would have to pay an additional $21- that also includes provide toilet paper and soap. You will have to take out your own trash and provide your own bags. There are no amenities provided- no pots or pans, no sharp knife, no iron or ironing board, and no coffee pot (unless you purchase one and you provide your own coffee). The free wifi is limited to two devices and 5 MB download speed, of course you can pay an additional daily fee for 10 MB and a couple more devices. Avoid the hassle and find a better place- any amount you pay is ripping you off.
1.0
Felt unsafe. Dest was only open during the day for any needs. rooms were not cleaned daily.
5.0
To go past the front desk it required a keycard. This made the hotel feel safe.
Most people staying here will be there over a week, sometimes months.
The staff was very friendly.
FAQs
How much does this apartment hotel cost compared to others in Kennewick?
The average price for a rental in Kennewick is $131 per night. This rental is $41 less expensive than the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at WoodSpring Suites Tri-Cities - Richland . For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is WoodSpring Suites Tri-Cities - Richland pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at WoodSpring Suites Tri-Cities - Richland ?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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