Springhill Suites by Marriott Hartford Cromwell
About this hotel
Nestled in Middletown, this charming hotel for $112 per night is a great option for your next vacation. Hotel in Cromwell with free breakfast and 24-hour fitness center This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a meeting room. Springhill Suites by Marriott Hartford Cromwell offers 123 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Map of Middletown, CT
Reviews
4.4/5.0
Excellent(373 Reviews)
2.0
We checked into a room that we had confirmed in our reservation had 5 guests. Only 2 bath towels and one washcloth in the room. Room was dusty and dirty. While there asked for extra bedding a pillows for pull out was told they are out of pillows and would try and find bedding. There was 2 private parties each night that the hotel staff cared for about than anyone else. Parties were loud kids all through hallways running. Kids on patio throwing the lava rocks from out of fire pit. I pointed out to hotel staff and they told me to move my car if I had an issue because they wouldn’t say anything to the private party. 1am to 4am guests running our halls and slamming doors. Also our room door was extremely hard to open and we were in an ada room.
4.0
Checknin wrnt well, we were pleased with the room. Found that the beds are NOT Queen but doubles and the double is a trundle bed. I booked for 6 people and only the beds had bedding, so i called and asked if i could get two more. I was sent one set for the bottom of the trundle after about an hour and just went to bed with a sheet for the night. I asked again the next morning for another set and didnt receive it so i bought a blanket in town. Breakfast was ok, but they were unable to keep up with the food for the amount of people.
5.0
The lady at the counter is very kind and helpful.
4.0
Lovely place! Highly recommend
2.0
This was my third time stay in this hotel. I used to like it a lot and highly recommend to my friends. And I also invited my friends to choose this hotel and stary with us. But I was disappointed with stay this time.
This hotel is much busier and crowded than before, the room is not as clean as before. Coffee was run out at 8:15 am, barely no breakfast left at that time.
And I was also surprised found a $3 charge for the parking, the front desk didn't tell me when I checked in.
3.0
Clean, nice comfortable hotel. Breakfast is perfect.
2.0
It was great. The hotel staff were very friendly and the building was clean. I wish there was more focus.on keeping the pool area tidy as that is a reason a lot of families come. There was a mess left in the pool area at night and it was disappointing to see it in the aame condition the next morning. There was food remnants and garbage surrounding the pool, no towels amd a lot of hairballs floating around. We skipped we swimming that morning. Also, perhaps a drain aeou d the pool floor as it was a large puddle all aeound the room.
2.0
It's clean and looks new, but there are a number of things that don't work.
Multiple outlets did not work (I woke up and my phone did not charge overnight); the shower curtain was lousy and water gets all over the floor (we asked them to replace it but they didn't), and several fixtures seemed about to fall off the wall.
The lighting in the room was almost non-existent, so it was constantly dark.
And during a social hour in the lobby, the bartender was terrible. She didn't seem at all bothered by the long line building up.
10.0
I have stayed at this property in the past and it didn’t disappoint then nor did it disappoint this time. The room amenities were worth it. The accessibility to things in the area are worth it as well.
10.0
Love it!
2.0
The hotel was conveniently located, and easy to find. Overall a very pleasant experience, with a significant exception. We discovered, when getting ready in the morning, that the tub/shower wasn't draining properly. We called down to the Front Desk, and we're told that nothing could be until maintenance arrived at 9am. Unfortunately, this was after our necessary departure time, so we were all forced to shower standing in several inches of water. An unpleasant experience at best.
2.0
4th or 5th visit to this particular hotel. It only opened a couple years ago and already is looking a bit run down. The thermostat control did not work. I had to use the one on the AC unit itself. That was hard to reach and read since it is underneath the bench holding out suit cases. The hassock/ottoman was missing (they got us a replacement). The lav basin had no pop-up stopper, just the drain hole. The shower ceiling was crumbling and peeling. Shabby.
1.0
The whole hotel, reeked of marijuana to the point of nausea & i ended up with a headache From Friday to Tues. When i complained, they said they were aware of it, but there was nothing they can do, so they came & sprayed the hallway with something on the fabreez line. We couldn't have our grandchildren stay with us because i was too afraid of exposing them.To each his own but it is a non smoking Hotel. Unless you get up & 8 am there wasn't ever any breakfast left after 8:30. Would not recommend for family. I can't believe the standard for a Marriott.
You can complain till the cows come home & they don't do anything for you. Not even a bottle of water. We paid 3.42 for an 8 oz bottle of water right after we expressed our concern.
2.0
Took me half an hour to figure out why the TV wasn’t working. Had to reset the TV and Cable box. Not my job. Otherwise a nice modern and clean place to stay.
10.0
Very clean quiet and easy to find hotel. Great set up for a family of 5 with 2 queens and a pull out sofa bed. Delicious free breakfast. Highly recommend.
10.0
Friendly and helpful staff
1.0
Seemed like a very nice property but we canceled at the front desk because the water heater went out for the entire hotel. That happens, I guess. But they weren’t going to tell me when I was checking in - luckily, I overheard the person in front of me complaining. I don’t when they were planning to tell me. Then they said they were trying to call to inform us of the issue beforehand. No they didn’t. Stayed somewhere else. Ugh.
10.0
The staff is nice. The property is clean. The breakfast is good.
5.0
Very cute place
3.0
That room is amazing just the fridge not really cool
5.0
Nicevplace for an overnight stay... Wide variety of restaurants in downtown Middletown...3 miles away.
5.0
Family size room for 6
2.0
Perfectly fine hotel, nothing special but no major disappointments. A couple of stains on hallway carpets, breakfast was included but not great. Only fruit available was apples, would have appreciated more variety. I'm tall and the shower head was nice and high which is great, but the shower stream was wonky so that was disappointing.
5.0
Located in a great location for visiting family.
5.0
Very nice accommodation and personnel
5.0
everything was great here. definitely recommend
5.0
Very spacious, the bathrooms were excellent. Breakfast could be better though
5.0
Nice staff
4.0
Better than average
3.0
Awesome staff!
5.0
Very nice rooms. Easy check in. Parking was convenient.
3.0
This is one of the cleanest hotels I have ever stayed in! The room was spacious and comfortable. The water pressure was great and there was plenty of hot water. Bed were also comfy. Breakfast was great as well. I would definitely stay there again
5.0
Nice hotel. Front desk lady was super. Helpful/nice.
5.0
Good place
5.0
Could not connect my game system to hotel tv for my 8 night stay.
4.0
The line was long at check in and only one person at the desk. However, the woman at the deck was very nice.
The main entrance was not obvious. It was at the side of the hotel, and it was not a very big door on a plain white wall. There was also a blood donation truck parked there which made it look like a loading dock or back entrance. (I like the fact they hosted a blood drive)
5.0
We loved our stay. Super friendly staff. They were all polite and helpful. Extremely clean room. The entire hotel was clean and up to date. We will definitely be back!
2.0
This hotel is okay. Don’t expect it as advertised for a newer advertised property. Housekeeping services is offered every three days or more often if requested. However, we requested service and did not get it; got it the following day after explaining it was not received the previous day. Hotel staff were nice enough. Website states a bar; only saw bar service one evening during a 7 day stay. Not the worst place to stay, but I’ve stayed in others with better experience
4.0
Alexandria at front desk was terrific. Helpful, kind and got us in a room right away after being scammed on VRBO. She was a blessing during a trying time. The property is clean, rooms are spacious and breakfast provided was a bonus. Would stay again.
5.0
I love the cleanliness of the hotel and friendly staff.
FAQs
How much does this hotel cost compared to others in Middletown?
The average price for a rental in Middletown is $135 per night. This rental is $23 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Springhill Suites by Marriott Hartford Cromwell. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Springhill Suites by Marriott Hartford Cromwell. Enjoy the water!
Is Springhill Suites by Marriott Hartford Cromwell pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Springhill Suites by Marriott Hartford Cromwell?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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