I had to asked multiple times for the check in details, which was rather stressful. Other than that, everything went smothly, the room was clean and enjoyed my stay. It is in very central location with many options around it.
4 / 10
Good location, spacious, clean room.
Better if they had some coffee, pots or something extra.
1 / 10
This was one of the worst accommodation experiences I have ever had, and the fact this property is marketed as “premium” is frankly laughable.
Do not be fooled by the photos. They hide a reality of broken facilities, missing essentials, and a management team that disappears the moment you raise a problem.
From the first night, the room was not fit for purpose. The window had only half a curtain, leaving the room exposed to light and neighbouring buildings. There was no privacy and no darkness, which meant no sleep at all. This was raised immediately with photos. I was ignored.
The shower was the next failure. The shower pole was detached from the wall, unstable, and painful to use. This is a basic hygiene and safety issue, not a minor defect. Again, photos were sent. Again, silence.
Communication then completely collapsed. Messages went unanswered. Calls were ignored. I spent an entire day chasing someone just to acknowledge the issues. The only time they replied was after I threatened a chargeback, which says everything about how they treat guests once they have your money.
A staff member eventually appeared, confirmed the curtain was too short and unsuitable, and then left. No fix. No replacement. No follow-up. The issue remained unresolved for the rest of the stay. On top of this, the Wi-Fi did not work at all, despite being advertised. This was reported. Nothing was done. And then there were the so-called “facilities”, which were frankly insulting. Avoid!
10 / 10
Everything was as expected - friendly staff - would return here !
Everything was as expected - friendly staff - would return here !
6 / 10Average·Sep 2025
The property is at the heart of city centre with access to everywhere.
The challenge is with the management who dont seem to be very organised. I had to wait at least half an hour past the check-in time to receive the access code and that was after a reminder call. The property was not clean. Scheduled cleaning was was only done upon 2 reminders. Amenities requested at the time of booking were only provided after request.
Feels like I was shortchanged but had excellent sleep on very comfortable mattresses.
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as an oven and a stovetop. Other amenities include a freezer, a hair dryer, towels, and a dining area.
Amenities
Air conditioning
Non-smoking
TV
Coffee/tea maker
Refrigerator
Kitchen
WiFi/Internet
Microwave
No pets allowed
Oven
Stove
Ironing facilities
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Big Apple, Nilie Hospitality MGMT. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Big Apple, Nilie Hospitality MGMT pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Big Apple, Nilie Hospitality MGMT?
We found 14 amenities for this rental. This includes air conditioning, non-smoking, tv, coffee/tea maker, and refrigerator.
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, TV and more
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as an oven and a stovetop. Other amenities include a freezer, a hair dryer, towels, and a dining area.
Everything was as expected - friendly staff - would return here !
6 / 10Average·Sep 2025
The property is at the heart of city centre with access to everywhere.
The challenge is with the management who dont seem to be very organised. I had to wait at least half an hour past the check-in time to receive the access code and that was after a reminder call. The property was not clean. Scheduled cleaning was was only done upon 2 reminders. Amenities requested at the time of booking were only provided after request.
Feels like I was shortchanged but had excellent sleep on very comfortable mattresses.
$$$$
6.4Average
(27 Ratings)
"Everything was as expected - friendly staff - would return here !"
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as an oven and a stovetop. Other amenities include a freezer, a hair dryer, towels, and a dining area.
Amenities
Air conditioning
Non-smoking
TV
Coffee/tea maker
Refrigerator
Kitchen
WiFi/Internet
Microwave
No pets allowed
Oven
Stove
Ironing facilities
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Big Apple, Nilie Hospitality MGMT. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Big Apple, Nilie Hospitality MGMT pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Big Apple, Nilie Hospitality MGMT?
We found 14 amenities for this rental. This includes air conditioning, non-smoking, tv, coffee/tea maker, and refrigerator.
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