Ritz Acapulco All Inclusive

La comida es deliciosa y cambian de menú casi todos los días, las camas son muy cómodas y tienen muchas actividades por realizar

Nos tocó una habitación que le faltaba mantenimiento ya que se estaba desprendiendo parte de la losa y nos salio una cucaracha en el baño

El todo incluido

Que se fue la luz en mi habitación

La comida, variedad y sabor

Que la habitación daba a la avenida y justo a un lado del hotel hay dos bares que empiezan a las 9 pm y hasta las 3 am con puro tamborazo ...no se puede descansar.

We booked a king suite and the view was really nice. The staff was nice. BUT THIS IS NOT A 5 star hotel. At check in they don’t even want to waste time explaining, they give you a piece of paper and say, here is ll you need to know. There’s no room service ! No fridge in the room.

The food is terrible. The pool area is dirty and old, lacked maintenance. We checked in on a Friday, and walking into the kids pool there was a cotton swab on the floor, today (Monday) checking out I took a picture of it, still there. The pool area is so lacking of maintenance that my boy cut two of his toes on the broken flooring of the pool. We asked for a cot for our 2 yer old baby, and what they gave us was short out of a horror movie, it was pure wood and a mattress which would have hurt our boy for days. The windows are so thin and of poor quality that you can hear everything from the outside and it’s hard to sleep. It was on offer and cheap, but definitely a fraud .. not a 5 star hotel .. don’t make my mistake, believe the reviews nd pick another hotel. The shower is old nd short. There’s no room service, no fridge and the pool towels are so old and ugly.