Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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Location
Reviews
10 / 10
Efficient and Reliable Property for a short stay!
Well Managed
5 / 10
LISTING IS A LIE - NOT WHEELCHAIR ACCESSIBLE
Excellent location, walking distance of museums, Hyde Park, and good public transport links. Beds were comfortable and nice view from the balcony. When the key didn't work, the host came out quickly to sort it and gave us another pair of keys which worked fine. However when I told the host about the accessibility issues, he smiled and kept saying the apartment was accessible while stood on the steps that meant it isn't. All the rooms are a decent size. Cheap price. Towels provided were clean and soft, and got two each. The balcony has a nice table, chairs and airer available.
WARNING WHEELCHAIR USERS. THE BUILDING OF THE FLAT ISN'T WHEELCHAIR ACCESSIBLE. THE MEMBER OF THE PARTY USED A MANUAL ACTIVE CHAIR FOR CONTEXT
- To get the keys I had to climb over skip rubbish to get to the lock box.
- The entry of the building has 3 steps, no alterative entrance and no ramp so if you are travelling alone or with someone who can't lift your chair, DO NOT BOOK.
- No WI-FI
- Not soundproof
- There are two lifts, however if you have a wider wheelchair or powerchair, these will not fit through the door of the lift. The member of our party using the chair had to use the tyres to wheel in, as the lift doors were in contact with the pushrims. The lifts are big enough for the chair inside and a suitcase, but if travelling with another person, they will have to take the other lift.
- The kitchen, bathroom and toilet aren't wheelchair accessible.
- The flat lacked: tea towels, a kitchen knife (we had to cut vegetables with a dinner knife), bath mat, and any bowls
- There was mould growing around the taps of the bath.
- The shower head stand is broken, so it wasn't able to stay upright and we had to improvise. The shower either was really hot or really cold
- The bathroom light is on a 15 second timer with motion detection, so you have to wave your arms to turn it back on
- There was water in the glasses and plates in the cupboard, so I rewashed them because I do not know how long it was there.
- There was multiple pieces of duct tape holding the bathroom door together
-There is a hole in the wall half covered by a loose and easily moveable telephone connector box.
- The shelf over the sofa is slanted and can't hold anything.
- If travelling in British summer be aware that the curtains are insufficient to keep light out after sunrise (4am). If you are using the sofa bed, there are small windows along the room that will let light in first thing in the morning. Bring a sleep eye mask.
6 / 10
Great location not so great rooms.
Great staff, location was wonderful, had internet and tv. Plenty hot water.
Uncleanliness, incomplete repairs, the washer had problems, the light in one bedroom did not work(not the bulb), the beds were uncomfortable. Beddibd was worn and durty in somecases. The showerhead kept falling when turned off. The tub/shower shield leaked when showering.
1 / 10
WARNING ! Unsanitary and safety hazards - No Refund!!! Reported landlord to authorities
Nothing
My experience at the Queensway Hotel in London was absolutely unacceptable. The conditions were so bad that I could not stay even one night — especially not with three small children.
🚫 Mold everywhere – on windows, bathrooms, and inside the ventilation system🚫 AC vents blowing contaminated, molded, unhealthy air
🚫 Furniture and bedding with yellow stains, strong odors, and what appeared to be urine
🚫 Dirt, hair, and grime throughout the entire apartment
🚫 Sticky surfaces with soda spills on couches and furniture
🚫 Exposed electrical wires creating serious safety risks
This was beyond unclean — it was a serious health and safety hazard.
For unsanitary and safety reasons, I had no choice but to leave immediately and book another hotel, paying twice. Despite this, I did not receive a refund, and Booking.com did not support the situation at all.
I have reported this property to the appropriate authorities and disputed my charges with my credit card company.
Please be careful when booking — no one should ever have to go through this.
It was nice but it specific said £22 per day when really it’s 12 hours for 22 it has cost us more maybe if u had ur own parking will be better
9 / 10Outstanding·Jan 2026
Clean was the first impression. It was enough for 8 people. It was a good feeling to enter warm apartment thank you for turning the heaters on. Good location.
Not much. There was no toilet papers and hub was not working to make your own cooking. Rest was good.
6 / 10Average·Nov 2026
Seul l'emplacement géographique est à souligner. La gentillesse de M. RAZA qui a géré mon problème de clé à l’arrivée, car la clé n’était pas dans le boîtier à code. Un autre boîtier de secours était sur place.
L'appartement fait très "foyer social" avec sa vétusté et son mobilier défraîchi. La cuisine manque totalement d'équipements de cuisson, il n’y a pas une seule casserole ou poêle. On a vraiment l'impression d'être dans un logement social et que le locataire le sous-loue en allant dormir dans sa famille. Pour ne rien arranger, je suis certain que les draps n'ont pas été changés. C'est un logement purement utilitaire pour passer la nuit, mais sans aucun confort donc ça gâche le séjour de 5 nuits en famille, un couple et 3 adolescents. La prochaine fois je payerai un peu plus pour profiter pleinement.
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Wheelchair accessible
WiFi/Internet
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
Map of City of Westminster
Ratings and reviews
6 / 10
Average(107 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Well Managed
8 / 10Excellent·Feb 2026
Spacious near to the train and shops
It was nice but it specific said £22 per day when really it’s 12 hours for 22 it has cost us more maybe if u had ur own parking will be better
9 / 10Outstanding·Jan 2026
Clean was the first impression. It was enough for 8 people. It was a good feeling to enter warm apartment thank you for turning the heaters on. Good location.
Not much. There was no toilet papers and hub was not working to make your own cooking. Rest was good.
6 / 10Average·Nov 2026
Seul l'emplacement géographique est à souligner. La gentillesse de M. RAZA qui a géré mon problème de clé à l’arrivée, car la clé n’était pas dans le boîtier à code. Un autre boîtier de secours était sur place.
L'appartement fait très "foyer social" avec sa vétusté et son mobilier défraîchi. La cuisine manque totalement d'équipements de cuisson, il n’y a pas une seule casserole ou poêle. On a vraiment l'impression d'être dans un logement social et que le locataire le sous-loue en allant dormir dans sa famille. Pour ne rien arranger, je suis certain que les draps n'ont pas été changés. C'est un logement purement utilitaire pour passer la nuit, mais sans aucun confort donc ça gâche le séjour de 5 nuits en famille, un couple et 3 adolescents. La prochaine fois je payerai un peu plus pour profiter pleinement.
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