Hotel in Hokkaido Prefecture
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
A full-service spa, a restaurant, and massage/treatment rooms are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities and a garden are onsite.
Tokachigawa Mall Onsen Seijyakubow offers 24 air-conditioned accommodations with bathrobes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. 55-inch flat-screen televisions come with cable channels.
The recreational activities listed below are available either on site or nearby; fees may apply.
Tokachigawa Mall Onsen Seijyakubow offers 24 air-conditioned accommodations with bathrobes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. 55-inch flat-screen televisions come with cable channels.
Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Non-smoking
TV
Spa
Balcony/Terrace
WiFi/Internet
No pets allowed
Garden
Kettle
Laundry services
Free toiletries
Towels
Hairdryer
Accessible bath/shower
Map of Hokkaido Prefecture
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jan 2026
I stayed at Tokachigawa Moor Onsen Seijyakubow for two nights. I had high expectations for this stay, having booked nearly a year in advance via Expedia.
While there were highlights, the experience was marred by a significant operational oversight. Six months prior to my arrival, I specifically requested to change my dinner to Teppanyaki for the second night. Unfortunately, the staff missed this request entirely. They only contacted me a few days before my trip to inform me that Teppanyaki was only available for my first night due to lack of availability. For a high-end establishment, this level of administrative negligence was disappointing.
Regarding the facilities, while the guest rooms and the reception lobby were immaculate and beautifully maintained, the private onsen area needs more attention. There was a noticeable odor in the shower section, and I observed mold in the grout between the tiles. This suggests the cleaning staff needs to be more thorough.
On a positive note, the culinary experience was outstanding. Both the Teppanyaki and the Kaiseki meals were well above standard and truly delicious. The staff were also very apologetic regarding the booking error, which I appreciated.
I sincerely hope the management can improve their reservation tracking and deep cleaning processes. With these improvements, Seijyakubow has the potential to become the premier hotel in the Tokachigawa Onsen area.
10 / 10Outstanding·Oct 2024
As this is my first ryokan experience, I was very impressed and satisfied with the overall experience. The outdoor private onsen was great. The highlight was the level of service provided by the staff. They were very helpful and ensured our meal adhered to our dietary needs. Would visit again.
5 / 10·Jun 2026
We had a wonderful and restful time here - the environment is excellent. Service is top quality. We stayed 2 nights and enjoyed the meals very much. Both the in room onsen and public onsen were lovely.
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Top rated by guests
9Outstanding
(33 Ratings)
"I stayed at Tokachigawa Moor Onsen Seijyakubow for two nights. I had high expectations for this stay, having booked nearly a year in advance via Expedia.
While there were highlights, the experience w..."
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