Details

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Departamentos Maya

7.5 / 10

Good(28 Ratings)

$$$$

Apartment in Isla Mujeres

4 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioning and more

Location

city location on map

Reviews

1 / 10

Don't stay here, the host will ghost you.

The view

Pretty much everything. Starting with the door, the key barely works locking the door. You have to pull the door in pretty hard to get it latch to the point where the door knob was loose and coming out of the door. The floor was so dirty that walking around for a few minutes made the bottom of our feet brown and sandy. There are 2 beds, but one is memory foam like, and the other is a hard spring mattress. Now let's get to the worse of things. There was no hot water at all. After a long day of traveling, having to shower in ice cold water was not a good start. On top of the that, the hot water heater above the sink was leaking water onto the bathroom sink counter splashing nasty water everywhere. The cherry on top, was the bathroom sink faucet also, didn't work. After 12 hours of no communication I decided to leave and go somewhere else. I've been fighting with booking.com to get a refund, but they are no help unless the host responds to calls or messages which they did not do for the length of my entire vacation. Now, they have offered a 20% refund like that is even remotely acceptable. Don't stay here. They will ghost you as soon as you have issues, and ruin any relaxing feelings of a vacation.

6 / 10

Decent hotel, awful communication

Spacious room with comfortable beds.

Extremely lacking communication. No reception, no person on site, no replies on WhatsApp or by phone. The only method was through a Ring bell at the entrance and even then, little of what we asked materialised despite promises.

9 / 10

Amazing location with amazing hosts

The service of the hosts and the location is amazing.

10 / 10

Family trip to Isla Mujeres

We had the family suite, 3 queen beds, very comfortable. The location is excellent, walk to everything. We would like to co.e back.

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Departamentos Maya

Departamentos Maya Apartment in Isla Mujeres

Departamentos Maya Apartment in Isla Mujeres

Departamentos Maya Apartment in Isla Mujeres

Departamentos Maya Apartment in Isla Mujeres

Departamentos Maya Apartment in Isla Mujeres

7.5Good

(28 Ratings)

"We had the family suite, 3 queen beds, very comfortable. The location is excellent, walk to everything. We would like to co.e back."

Verified guest

Don't miss out! Price and availability may change

7.5 / 10

Good(28 Ratings)

Apartment in Isla Mujeres

4 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioning and more

About this apartment rental

Comfortable Accommodations

Amenities

Air conditioning

Non-smoking

Family friendly

Map of Isla Mujeres

city location on map

Ratings and reviews

7.5 / 10

Good(28 Ratings)

100% verified reviews

10 / 10Outstanding·Jan 2026

la ubicación esta excelente, esta todo cerca, fácil para poder trasladarte de un lugar a otro, super cerca de las playas, cerca de los comercios, quede super fascinada del lugar.

8 / 10Excellent·Nov 2025

Buena ubicación, un super cerca, cerca de la peatonal. Excelente todo

10 / 10Outstanding·Jun 2025

Todo. Céntrico, cómodo, limpio y muy amplio. Personal muy amable. Volveremos pronto sin duda alguna.

5 / 10·Oct 2025

La ubicación

Que salimos 5 min tarde y nos cobraron 150 pesos

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Departamentos Maya. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Departamentos Maya pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Departamentos Maya?

We found 3 amenities for this rental. This includes air conditioning, non-smoking, and family friendly.

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