Hotel in Puebla
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Elegant Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key access
Emergency cord in bathroom
Housekeeping available
Fire extinguisher
Cleaning products
Map of Puebla
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
The ambiance was very nice. The room was spacious and very nicely decorated. It was a lovely restored building. Great service and very welcoming.
There was a breakfast included, but this was a little basic. We could order more from the menu though.
8 / 10Excellent·Sep 2026
Good Location in Puebla historic center.
Nice and clean rooms
Staff very kind and helpful
Breakfast contains some coffee and sweet bread.
Any other dishes like scrambled eggs are not included but can be ordered separately.
7 / 10Good·Aug 2026
Pros-
• Situated in beautiful heritage building
• Large room with an extremely spacious bathroom and exposed brick decor
• Cosy communal areas in the courtyard
• Clean and comfortable
• Located in a central area, so easy to navigate from
Cons-
• There is an old, creaky lift that takes you up the floors above-very claustrophobic
• Limited English is spoken by the staff on reception
• We paid for breakfast during our stay which was taken on the rooftop but consisted of a cold coffee, fruit juice and a bread roll. When we queried this, we were told that is how people ‘breakfast’ in Mexico. So don’t pay for the ‘breakfast’ - it was insulting!
• They had a restaurant on the rooftop, but we never saw any evidence of anybody eating there.
6 / 10Average·Mar 2026
beautiful room and lobby
breakfast is basic
no hot water or coffee in the room available
front rooms are noisy and first floor rooms people can look in
$$$$
Top rated by guests
9Outstanding
(544 Ratings)
"The ambiance was very nice. The room was spacious and very nicely decorated. It was a lovely restored building. Great service and very welcoming."
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