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Pianeta Oro Chalet Allegra

8.7 / 10

Excellent(142 Ratings)

$$$$

Apartment in Lombardy

5 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Location

city location on map

Reviews

1 / 10

Location and Cleanliness were Inadequate

The hot water for the shower heated up quickly. The water pressure in the shower was great. The washing machine worked well, the host did not supply enough soap pods but came quickly when we called for more pods and toilet paper.

Getting to the apartment was a nightmare. When the address is entered in Google maps, it takes you to a church and horse stable at the bottom of a hill. We called and called the host, it took some time to reach them to get help finding the apartment. They sent coordinates to the place and that didn't help either. Eventually the host had to come pick us up and take us to the apartment themselves. The apartment was listed as in Livigno. This was not true, the apartment is in Trepalle, which is a different village that is 20 minutes away driving from Livigno. Google maps took us through Livigno, we passed street signs saying we were leaving Livigno, and entering Trepalle. This was awful as we were there for the Olympics and were relying on the Livigno city bus to take us around Livigno which has many amenities and is walkable. The apartment in Trepalle is not walkable. The 1 restaurant was a 10 minute walk up a 1 lane highway, at the top of a hill. It is poorly lit at night and dangerous as you are sharing the road with speeding cars and giant buses. The grocery store was farther away on the same 1 lane highway. You definitely need a car if you stay here. The beds were not comfortable, particularly the sofa bed was so thin that I could feel the spring wires in my back. The sofa bed and pillows smelled like urine. Did not trust that they were clean so I slept on top of the blanket and blasted the heat. All of the towels smelled moldy. We did not trust that they were clean so we washed them in the washing machine before using. The worst part about all this was my experience with the host and Booking.com. The host is not responding to Booking.com and has made off with my money despite their fraudulent listing with incorrect location. Booking is denying responsibility and saying that the host is refusing to contact them to resolve the situation. I would not have stayed here if I knew the apartment was not in Livigno.

3 / 10

Unacceptable

The only thing we liked was the location.

For a place that charged over $1000 for one night (outrageous) the service provided was very poor. We booked it because of the hot tub and the sauna and much to our dismay NEITHER the hot tub nor the sauna were working. The hot tub was too cold, whereas the sauna didn't turn on at all. Also, it was extremely hard to find because there's one address on booking.com, one address on Google Maps, one address provided by the hosts, and they were all wrong. The only way to find it was by having the host drop a pin. We thought we were getting two bedrooms, but really it's one bedroom (with a bad quality bed) and a pullout couch in the living room (which was also bad quality). The TVs are not Smart TVs, so beware because you can't cast to them from your phone or laptop and you can't use streaming services or anything like that. The kitchen wasn't a real kitchen, everything was cheap and poor quality. But the most horrible of all was that the cleaner came INTO THE ROOM while we were in there at about 9:45AM which was a full 15 minutes before our checkout time. It was shocking to us (and frankly unsafe) that they would enter before the end of our reservation.

8 / 10

Very comfortable apartment and beautiful surroundings

Beautiful surroundings Sauna and hot tub a bonus Close to where we needed to be for Olympics

A little over priced for one night but I’m guessing because it’s the Olympics If you get a lot of snow we struggled to get out of the road

8 / 10

Very good

Location and house

Nothing

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Pianeta Oro Chalet Allegra

Top rated by guests

Pianeta Oro Chalet Allegra Apartment in Lombardy

Pianeta Oro Chalet Allegra Apartment in Lombardy

Pianeta Oro Chalet Allegra Apartment in Lombardy

Pianeta Oro Chalet Allegra Apartment in Lombardy

Pianeta Oro Chalet Allegra Apartment in Lombardy

8.7Excellent

(142 Ratings)

"Beautiful surroundings Sauna and hot tub a bonus Close to where we needed to be for Olympics If you get a lot of snow we struggled to get out of the road"

Verified guest

Don't miss out! Price and availability may change

8.7 / 10

Excellent(142 Ratings)

Apartment in Lombardy

5 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this apartment rental

Comfortable Living Space

Amenities

Free WiFi/internet

Free Parking

Non-smoking

Pets allowed

Balcony/Terrace

WiFi/Internet

Hot tub/Jacuzzi

Garden

Sauna

Housekeeping available

Map of Lombardy

city location on map

Ratings and reviews

8.7 / 10

Excellent(142 Ratings)

100% verified reviews

10 / 10Outstanding·Oct 2026

Tutto.

9 / 10Outstanding·Sep 2026

Alloggio completamente nuovo, vista sulle montagne eccezionale, molto confortevole con tutto il necessario. Self check in molto comodo. Ristoranti in zona. Poco distante da Livigno.

Apertura finestra sul balcone difficoltosa.

10 / 10Outstanding·Aug 2026

Tutto

6 / 10Average·Mar 2025

Alles war sauber und wir haben die Tiefgarage genutzt.

Schlüsselübergabe klappte erst auf Nachfrage mit Code-Köstchen. Zu wenig Parkplätze am Haus. Zustellbett und Ausziehcoach echt kritisch zu bewerten. Eigentlich ist es eine Fewo für 2 Personen, die sehr weit außerhalb liegt. Ohne Auto und viel Fahrereit geht hier nichts. Wenn es erheblich schneit, ist man eingeschränkt und ohne Anbindung,.

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Pianeta Oro Chalet Allegra. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Pianeta Oro Chalet Allegra pet friendly?

Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Pianeta Oro Chalet Allegra?

We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and balcony/terrace.

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