Resort in Patong
4-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this resort
Andakira Hotel is located in Patong Beach and features an infinity lap pool.
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Patong
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
The location was perfect for access Jungceylon mall, Bangla street and the beach
The balcony opens to villas located behind so little issue on the privacy . Also the sheet in the bathroom does not fully cover the bathroom risking the person bathing to be seen from the room
9 / 10Outstanding·Sep 2026
Clean and really good breakfast
They made special arrangements for my birthday, loved it
10 / 10Outstanding·Sep 2026
Convenient location, large clean rooms, aircons work great, good small bar and pool area on level 3.
Staff were wonderful and helpful and housekeepers were just amazing and friendly always with a smile.
Breakfast was not great.
6 / 10Average·Mar 2026
Very nice pool, room was lovely
A Hotel ‘Factory’ — Guests Processed, Not Hosted
We have stayed in four hotels on this trip, and the other three all received five-star reviews from me. They weren’t the best hotels in the world, but they showed care, attention, and a genuine effort to look after their guests — which is ultimately what hospitality is about. At each of those hotels, management actively enquired about our well-being and whether we needed anything during our stay.
At this hotel, however, the experience was very different. Staff appeared largely disinterested, and communication was kept to an absolute minimum.
We had carefully booked and paid in advance for two adults and one child. On arrival, we were immediately told that if we wanted a properly sized bed for our child, we would need to pay a significant additional fee.
We were then informed that there was already an “extra bed” in the room — which turned out to be a 1.4m couch mattress, completely unsuitable for a child of nearly 1.5m tall. When we raised this, it was casually suggested that our child should simply sleep in our bed if there was a problem. This response showed a serious lack of care and empathy toward guests.
As expected, our child could not use the provided “bed” and ended up sleeping with us. To make matters worse, after two days, housekeeping simply removed the child’s bedding altogether — despite the booking clearly being for three guests.
The room itself was otherwise decent, and the main bed comfortable — but only for a couple. Again, it felt like the setup had not been thought through for actual guest needs.
On arrival, we were also proudly handed a voucher for a “complimentary welcome drink.” However, when we went to redeem it, the barman barked at us and filled a glass with ice to the brim, adding no more than about 50ml of what tasted like purple sugar water. Rather than feeling welcomed, it felt like a box-ticking exercise.
Breakfast was another disappointment.
$$$$
Top rated by guests
8.1Excellent
(1,285 Ratings)
"The location was perfect for access Jungceylon mall, Bangla street and the beach"
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