Clubb Coolum Beach Resort Sunshine Coast

Excellent location and great view. Rooms were very spacious and comfortable, and staff were friendly and helpful.

Balcony would be very hot in summer.

Great location, great views, plenty of amenities and lovely staff.

Nothing

terrific location. Friedly and helpful staff. Clean, spacious apt

Facilities are a tad tired but overall its great

The only positive aspect of the property was its proximity to the beach, which was very convenient. However, this did not make up for the poor cleanliness and maintenance issues, which were significant and hard to overlook.

I was very disappointed with the condition of this property and the lack of proper maintenance. Cleanliness was well below acceptable standards. When we arrived, the toilet had clearly not been cleaned, there was dust on the windows, bins were dirty, and it was obvious that no proper vacuuming had been done and even holes in walls. We even found old toys under the bed, which suggests there had been no deep cleaning at all. Maintenance issues were also a serious concern. There were broken or neglected items throughout the property, including cracked appliances, missing parts on the remote (which is a safety hazard for young children), and damaged areas such as plaster falling from external walls and buildup on the outdoor roof. Around the pool area, there were items left unfixed that posed a safety risk, which was especially worrying. What made the experience more frustrating was the response from staff. Every time we raised these issues, we were simply told ‘we’ll get onto that,’ but nothing was actually resolved during our stay. Overall, the property felt neglected, unsafe in parts, and poorly managed. I would not recommend staying here unless significant improvements are made to both cleaning and maintenance standards.