Don Rua 3BD Apartments & Penthouse with Heated Jacuzzi
7.6 / 10
Good(123 Ratings)
$$$$
Apartment in Sliema
6 guests · 3 bedrooms · 2 baths
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
3 / 10
I will NOT recommend it property to anyone
It wasn’t far from the trip and the events that I needed to go to.
It was dirty, there was trouble with the bath and the face sink, the fridge was leaking water and doors was cracked and I reported all issues nothing was done to resolve the issue
1 / 10
Very disappointing stay – property did not match the advertisementVery disappointing stay – property
Only the location
Unfortunately, our experience was very disappointing and the property did not match what was advertised on Booking.com. The listing advertised a penthouse with a heated jacuzzi, but this was not what we experienced.
On arrival, we received inadequate instructions on how to access the property and were left outside for more than an hour in hot weather trying to get inside.
The internet/Wi-Fi was not working during almost our entire stay and only started working when we were checking out.
There were also several maintenance and facility issues. There was no shower curtain, so water spilled across the bathroom every time we showered. The water pressure was extremely low, making it very difficult to wash your hair properly. The freezer boxes were broken, and several other items in the property were also damaged or not functioning properly.
We reported these issues numerous times, but unfortunately, they were not properly resolved during our stay.
We were also required to pay a €300 security deposit. Because we were concerned about potentially being charged for cleaning or damage, we felt we had to be extremely careful throughout the stay. We cleaned the apartment ourselves and took the rubbish out every day to avoid any possible penalty, as the property’s conditions indicated that guests could be charged.
Overall, the experience felt more like managing and maintaining the property ourselves than having a relaxing holiday. We also had to purchase toiletries and toilet rolls ourselves.
These issues significantly affected our holiday. The property needs to be much more accurately described, properly maintained, and better managed. Based on our experience, future guests should carefully check the facilities and conditions before booking.
1 / 10
Terrible Management and no care for guest safety
The apartment itself was nice and the location was great, making it easy to get around and explore Malta.
Our stay was ruined by poor management, a complete lack of backup planning and unacceptable treatment from staff.
We returned to the property at midnight to find that the only key for the building's main entrance was missing. The chain that is supposed to secure the key to the key box was already broken when we arrived at the start of our stay, and nobody had fixed it. There was also no spare key in the office. For a property that relies on a single shared key for access to the whole building, this is a basic failure. Our group was left stranded outside for almost an hour after midnight.
When we called the emergency line, the person we spoke to was rude and dismissive. The maintenance worker who eventually arrived was openly aggressive, complaining that it was 1am and that we had called him out, as if the problem were our fault rather than the property's. He then told us that if we left the building again we would be locked out and that there was nothing more he could do.
His 'solution' was to stuff a leaflet into the door frame and leave the main entrance of the building open all night, telling us that 'Malta is safe, it's not like other countries.' Leaving a building full of guests and their belongings unsecured overnight is completely unacceptable and shows no care for guest safety. Because we couldn't leave without being locked out again, our plans for the night were ruined.
When we complained, management replied several times insisting the situation was 'beyond their control' and that their response was 'prompt'. They never explained why there was no spare key, never addressed the broken chain, the behaviour of their staff or the unsecured door, and refused any form of compensation.
On top of this, the apartment was not as clean as it should have been.
I would strongly advise against staying here. If something goes wrong, do not expect a backup plan, basic courtesy or any accountability from management
8 / 10
Great
Spacious, nice balcony, comfortable beds, good facilities
No washing pods for washing machine, did not fix A/C in time, dip in sofa bed.
La forma autonoma para entrar, el confort de la vivienda con bastante espacio y camas para varias personas. las vistas y las terrazas
Solo un baño, y la presión del agua no era suficiente. Había poco papel higienico, la cafetera no iba muy bien.
10 / 10Outstanding·Oct 2026
Todo! Desde la terraza, las habitaciones cómodas y el trato excelente del personal
9 / 10Outstanding·Oct 2026
Det var god plass for oss alle. Fin beliggenhet og enkel kommunikasjon med utleier og enkle tilgang til leiligheten
Sa i fra at det mangler kjeler til koking. En kjele og en stekepanne er for liten for en leilighet med 7 sengeplasser. Så i fra dagen etter ankomst og fikk hyggelig tilbakemelding om at det skulle gis beskjed til personalet men det var vel så langt det kom. Fikk aldri sett til noe flere kjeler mens vi var det 6 dager.
5 / 10·Oct 2026
Το μόνο θετικό της διαμονής μας ήταν τα στρώματα, τα οποία ήταν άνετα. Δυστυχώς, αυτό δεν ήταν αρκετό για να αντισταθμίσει τα υπόλοιπα προβλήματα.
Η εμπειρία μας από το συγκεκριμένο κατάλυμα στη Μάλτα ήταν απογοητευτική. Κλείσαμε το κατάλυμα για 6 κορίτσια, βασιζόμενες στις φωτογραφίες της αγγελίας, οι οποίες αποδείχθηκαν παραπλανητικές σε σχέση με την πραγματική κατάσταση του χώρου.
Οι πόρτες ήταν πολύ φθαρμένες, τα κλιματιστικά παλιά και εξαιρετικά θορυβώδη, τα σιφώνια στο μπάνιο βουλωμένα, ενώ στην κουζίνα υπήρχε έντονη μυρωδιά μούχλας. Γενικά, το κατάλυμα δεν ανταποκρινόταν στις προσδοκίες που μας είχαν δημιουργήσει οι φωτογραφίες.
Επίσης δεν υπήρχαν καθόλου σαμπουάν κ αφρόλουτρα.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Don Rua 3BD Apartments & Penthouse with Heated Jacuzzi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Don Rua 3BD Apartments & Penthouse with Heated Jacuzzi pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Don Rua 3BD Apartments & Penthouse with Heated Jacuzzi?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Family friendly
Safe
Childcare services
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Sliema
Ratings and reviews
7.6 / 10
Good(123 Ratings)
100% verified reviews
7 / 10Good·Nov 2026
La forma autonoma para entrar, el confort de la vivienda con bastante espacio y camas para varias personas. las vistas y las terrazas
Solo un baño, y la presión del agua no era suficiente. Había poco papel higienico, la cafetera no iba muy bien.
10 / 10Outstanding·Oct 2026
Todo! Desde la terraza, las habitaciones cómodas y el trato excelente del personal
9 / 10Outstanding·Oct 2026
Det var god plass for oss alle. Fin beliggenhet og enkel kommunikasjon med utleier og enkle tilgang til leiligheten
Sa i fra at det mangler kjeler til koking. En kjele og en stekepanne er for liten for en leilighet med 7 sengeplasser. Så i fra dagen etter ankomst og fikk hyggelig tilbakemelding om at det skulle gis beskjed til personalet men det var vel så langt det kom. Fikk aldri sett til noe flere kjeler mens vi var det 6 dager.
5 / 10·Oct 2026
Το μόνο θετικό της διαμονής μας ήταν τα στρώματα, τα οποία ήταν άνετα. Δυστυχώς, αυτό δεν ήταν αρκετό για να αντισταθμίσει τα υπόλοιπα προβλήματα.
Η εμπειρία μας από το συγκεκριμένο κατάλυμα στη Μάλτα ήταν απογοητευτική. Κλείσαμε το κατάλυμα για 6 κορίτσια, βασιζόμενες στις φωτογραφίες της αγγελίας, οι οποίες αποδείχθηκαν παραπλανητικές σε σχέση με την πραγματική κατάσταση του χώρου.
Οι πόρτες ήταν πολύ φθαρμένες, τα κλιματιστικά παλιά και εξαιρετικά θορυβώδη, τα σιφώνια στο μπάνιο βουλωμένα, ενώ στην κουζίνα υπήρχε έντονη μυρωδιά μούχλας. Γενικά, το κατάλυμα δεν ανταποκρινόταν στις προσδοκίες που μας είχαν δημιουργήσει οι φωτογραφίες.
Επίσης δεν υπήρχαν καθόλου σαμπουάν κ αφρόλουτρα.
$$$$
7.6Good
(123 Ratings)
"The location was amazing and also the rooms were nice"
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Sliema
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Family friendly
Safe
Childcare services
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Don Rua 3BD Apartments & Penthouse with Heated Jacuzzi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Don Rua 3BD Apartments & Penthouse with Heated Jacuzzi pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Don Rua 3BD Apartments & Penthouse with Heated Jacuzzi?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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