Holiday Inn Express Baltimore-BWI Airport West, an IHG Hotel
About this hotel
Nestled in Severn, this charming hotel for $117 per night is a great choice for your next trip. Hotel with free breakfast, near Arundel Mills Mall A restaurant, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a business center, and conference space. Holiday Inn Express Baltimore-BWI Airport West, an IHG Hotel offers 159 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Severn, MD
Reviews
4.5/5.0
Excellent(968 Reviews)
5.0
This hotel is great and close to the airport.
5.0
Great check in, comfortable bed, clean room, good breakfast. Just what we were hoping for.
4.0
We enjoyed the stay, but it also the room that we were in was a king suite, but the bathtub was small, shower had no pressure type.
5.0
Hotel was very nice and clean. Staff was friendly and the complimentary breakfast had a lot of things to choose from. My only complaint was that the bed was very hard and you could feel the springs. Other than that very nice hotel.
2.0
I stayed at the holiday Inn express on March 9th 2024. The front desk Rep was polite and friendly, the room was clean…. My first issue was the bed was ungodly uncomfortable… it was as if there was lumps in the bed. I chopped it up to it’s only for one night seeing as though I’ve stayed there before and I didn’t have this problem. I did discover that the heating system made a whistling noise when it would come on then a humming noise too. I truly didn’t feel like going to guest services and tried to tune it out with the tv. Bad idea because once the tv was off that was very annoying. I ended up checking out early vs a late check out because I had a restless evening. I had a supervisor call me to discuss the matter and said he would give me 20 bucks credit for my inconvenience. I was like wow! That’s what my inconvenience was worth. He say I’ll do 30 but that’s it. It was as if I was asking for money! He could have apologized and said I can give you a discount your next stay to make it up to you. I was taken aback and wouldn’t stay there again just because of how I was handled. I also think management should definitely be at hotels on the weekends to handle problems that a desk clerk can’t.
5.0
Very friendly staff and clean, comfortable room. Would definitely stay here again.
5.0
After a glitch between booking on a 3rd party website and checking in the took care of and fixed the error immediately once i noticed it and let them know i was double charged. The front desk fixed and and came upstairs to our room with the paper work ahowing the reversal and said it would be in my account no later then midnight and if their were any issues the code on the paper is what i would need for the bank. However by the time they left my room i checked my account and it was already back in my account! I call that customer service at its best! Mistakes happen but its all about how they are fixed that matter! In this case they get an A+
5.0
Very nice clean rooms. Breakfast was included and was very good. Staff was extremely friendly. There is a shuttle that will take you locally and best of all pick you up when you are ready to return to the hotel.
10.0
I appreciated everything about this hotel. Friendly, welcoming staff. Comfortable beds. Large bathroom. Immaculately clean. Large breakfast room with 5:30 start time on weekdays. Delicious hot breakfast (included) with many options to choose from. Free shuttle to a big variety of nearby restaurants, shopping & airport. This will definitely be my go-to airport hotel in the future.
10.0
It was very clean. the staff was very friendly and professional.
10.0
Friendly staff.
10.0
Very welcoming staff!
10.0
Wonderful place to stay! Friendly staff, clean and quiet rooms.
10.0
Very nice place
3.0
An overall very welcoming and comfortable experience. The breakfast was also very good!
10.0
Everything was great
10.0
Thank you for accommodating our requests! We appreciate you making our stay comfortable!
10.0
They're very nice and it was very clean
2.0
Both of the ladies during chick in and check out were very rude.
2.0
The room service knock the door three times in the morning after I called the front desk for a late check out.
I checked out at 12 and returned the keys to front desk, but the front desk called me again around 12:30 to double check if I’m still in the room???
Everything is disconnected…
Maybe that’s due to the terrible WIFI…
4.0
Like staying here, however first time back in 2 years. Property is showing its age. Needs updating
5.0
All of the staff we very friendly and helpful. Had very positive interactions with the shuttle driver, front desk staff and breakfast staff. We were here for a week and will stay again on our next visit!
5.0
Close to Arundel Mills and Live Casino!!! Breakfast was tasty!! Staff so friendly!!!
4.0
Good
5.0
Reasonable, clean and convenient
2.0
Staff unattentibe
5.0
Staff was pleasant and welcoming. Good breakfast( not just “grab n go” ) which isn’t common post Covid. Only “issue” was 3 lady bugs on the wall but we left them alone and hope they bring us good luck ;)
5.0
One of the rooms I was transferred into smelled of cigarettes smoke and the rug smelled dirty. I had to Gy back to the original one.
5.0
Front desk clerk is very polite, professional and friendly. Plenty of parking spaces. The facility is modern, clean. Room is furnished with necessities such as microwave, fridge. Will stay again.
5.0
This hotel was just right. Check in was smooth. Room was decent and the hotel was in a good location. The complimentary breakfast was fantastic. It had a good variety and the food was good.
5.0
It was awesome!
5.0
Great hotel nice and clean
1.0
The staff doesnt know how to give costumer service. Very rude
3.0
They must have a different menu for breakfast and some options for vegetarian
5.0
We selected this property because they offered parking and shuttle service to the airport. It was discovered that we needed to schedule that service when we made the reservation. They were able to take care of the scheduling for us. It was not clear on the Expedia app that this service needed to be scheduled at the time reservation was made.
5.0
Very nice area. Small shopping area behind the hotel and restaurant right next door. Hotel offered to shuttle us to nearby areas
3.0
At check in, I was initially given a room with 2 queen beds. I checked my reservation and it was supposed to be for a standard room with a king bed. The front desk moved me to a king bed room after explaining that Expedia did not communicate that information to the hotel. Hmm, that mix up has never happened to me before.
4.0
We like the breakfast, they have pancake, biscuits, eggs , sausages , etc.it was complete. They also have water with fruits and another one with lemons, cucumbers and mint to refresh your self anytime. Ladies at the dinning are were really enjoying their job (smiling, cleaning and helpful ).
4.0
Clean & friendly
5.0
A very nice hotel with a shuttle from the airport. Reasonable price through Expedia.
FAQs
How much does this hotel cost compared to others in Severn?
The average price for a rental in Severn is $125 per night. This rental is $8 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Baltimore-BWI Airport West, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Baltimore-BWI Airport West, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Baltimore-BWI Airport West, an IHG Hotel?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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