Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel
About this hotel
Located in Warehouse District, this attractive hotel for $85 per night is a great option for your next break. Hotel with rooftop terrace, walk to Canal Street This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and conference space. Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel offers 292 air-conditioned accommodations with video-game consoles and safes. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Family friendly
Map of Warehouse District, LA
Reviews
4.1/5.0
Excellent(1,110 Reviews)
5.0
Overall great stay close to everything, would like it if the patio doors opened but overall great place!
5.0
Great stay Great customer service! Definitely will stay here every time I come
5.0
Very friendly workers! Housekeeping came every single day, which is hard to come by these days. Clean hotel, security guard 24/7. Very pleased. I will stay there if i go bsck to NOLA.
4.0
Staff was very helpful and friendly. Hotel was very clean and comfortable. Our family will definitely come back.
Note parking is great.
5.0
Service was fantastic!
4.0
Balcony was not accessible but present. Room was clean and air was cold. Was charged an extra fee for an unknown reason. I have tried several times to reach their finance department but no one answers nor returns calls
2.0
I booked this room on line through Expedia/Hotels.com
I made the selections offered as extras.
One of the selections was:
"Breakfast for 2" $20.00 which I selected.
Another selection was "Parking $35.00" which I also selected. Every time I made a selection, it recalculated the base rate for the room the extra prices for the selections. Good. Well we went down for breakfast and waaa laa. Breakfast was not included in my reservation. The parking was calculated correctly but they told me that they don't offer breakfasts, so we had to pay for it.
Now after getting the chance, I just now went to the website (Expedia's, not Holiday Inn's site), and tried to book another night so as to see if it happens to charge for a breakfast of AIR again.. Plus I asked about parking for another night and was told $45.00 bucks. Hey, $20.00 could have been used for a bigger tip for the staff.
5.0
It was a really nice experience. Casie greeted me, answered my questions and explained getting around New Orleans. She also provided restaurant suggestions.
10.0
Great location going to French quarter! Staff is very friendly and kind! Breakfast was great!
2.0
Overall, nice stay! In walking distance to most of the places!
10.0
The hotel was clean, well staffed, convenient to a lot of sites, and overall great experience staying at this location.
4.0
I went down for a cup of coffee and my room key did not work on my return to the elevator the person at the desk was not friendly and told me she would not keep calling the room and because i did not have my id i could not be allwoed to get a new key that works and i would need to conact the person in the room who was getting in the shower when i left the room. She did say she called the room 3 times but i sat for over 40 minutes before someone else helped me. I wish i had been told at check in to carry my id with me incase the room keys stopped working. I wish the customer service has been kind and porfessional and i had not had to sit in the lobby. The wait in the restaurant is out ridiculous not many workers we waited to he seated and waited for out order to be taken and waited for the food to come. The bar services is outstanding i will say that and the drinks are good. We also had to pay a deposit with a card we had not been made aware of when we checked it. I am thankful a staff stepped in and helped me but i am not happy and would like a refund. We called many yimes out of toilet paper and needed towels and no one answer the phone at the desk. I called to have the fire tables turned on at the pool and was told the weather was too warm for that - it sure doesnt say that on the website where the photos are posted. The floor on the roof top pool is falling apart and broken all over the place and someone could really get hurt. The towles where not stocked at the pool
6.0
The hotel was in a great location for Mardi Gras.
The hotel staff were okay, polite but very attentive.
The room had a basic cleaning but I spotted dust in corners.
The place smell of mildew.
10.0
The room was clean
4.0
I loved the front desk staff, the security guards and Amy the bartender. I did not like how a problem was handled when I asked for my bedding to be changed and woke two hours later with blisters and hives on my face and a rash all over my body at 2 a.m. The desk staff couldn't find clean bedding and brought me two flat queen sheets, a queen pillowcase and comforter then had to leave back to the desk. I had to strip my king bed and toss these items on top. I fell back to sleep finally at 4 with my do not disturb sign on the door. At 8 a.m. maintenance knocked and tried to come in my room saying I called for maintenance. Then they proceeded to tear all the safes out of every room and a crew came up to remove them. I was told no one was supposed to be on this floor since they are renovating it. I could not go back to sleep so I went to use the bathroom and take a shower when housekeeping knocked and tried to come in. The night manager told me that he would put a note to have them change my bedding after I left and to take the do not disturb sign off of my door when I left. I talked to the day manager and complained. He said he would have the main manager talk to me. A day later she did. She said she would review the security cameras to confirm and get back to me by the next day. Three days later and checking at the desk multiple times per day, she never responded to me or left a message. I flew home with no resolution. Then housekeeping threw receipts out that I had on the desk.
3.0
Cyrus was amazing and booked us the BEST room in that hotel! Thank you cryus and an Honorary mention Darius at the front desk also such a great and handsome brother!!!
8.0
It was a good stay
10.0
This place was very clean, didn't stink, and has very friendly staff. I will say tho, even from the 10th floor we could hear everything going on in the streets. If you’re a heavy sleeper, no problem.
3.0
Amazing service!
8.0
Friendly staff, good location, very clean
3.0
Outstanding area in reference to location.
10.0
Very convenient location. Close to Canal and the Streetcar.
6.0
Did not request handicapped room. And the extra lock on the door was broken. Staff were very nice.
10.0
The place is a nice location.
3.0
3.0
Great location for the Sugar Bowl! Delicious food at the restaurant when we arrived late the first night. The room was spacious and the bed was very comfy. Friendly staff. Fast check in! Would stay here again!! More of an upscale Holiday Inn for sure.
10.0
Great location
1.0
Overbooked and gave away my room without notifying me, had to find another hotel last minute. Mistakes happen, of course, but then the manager on duty looked at me with a smile and said, "Whoops, looks like we gave away your room!" before blankly staring at me, maybe hoping I'd say thank you and walking away?? She wouldn't check on availability at any other Holiday Inn, wouldn't apologize for the mistake, and wouldn't even assure me that I wouldn't be charged. Its not the hotel franchise, its the rude, garbage manager behind the desk
2.0
Hotel was clean. Our room was clean as was the bathroom. The bed was very comfortable and the sheets were so soft and cool! Easy walk to the Superdome . We even left our car in the garage while we were at the Saints game. They let you keep it there until 5pm. We will definitely stay here again!
3.0
Taking my family to see the NY Giants play. Entire stay was fantastic!!!
3.0
Great clean place to stay. Staff are really friendly and helpful. Will definitely stay again.
3.0
Loved our stay here!!! Staff was so friendly and helpful. Everyone was so welcoming and we loved the location.
3.0
Wonderful and will stay again!!
10.0
The staff was excellent. Upon arriving, staff opened a new line to get me through faster. When I had questions about parking in their garage they were extremely helpful. When I needed more towels because it was a fast walk to Jackson Square, they were kind and gave me more than enough. The police guard at the entrance was comforting, the staff at the elevator assisted us in learning to use our room card to be able to get to the sleeping floors, and the Christmas decorating was lovely. I also appreciated the mural in the walking area between the lobby and parking garage. The rooms were clean and nice. The blackout curtains worked well and if you turned the a/c on you couldn't hear the street noise. I would stay again at this location. It was close enough to walk to the Superdome, Chick-fil-a, Walk-ons, and Starbucks, and the French Quarter.
10.0
Great service and location
10.0
Very nice and efficient employees
10.0
Merlica was the receptionist I first encountered. She was very warm and open. She assisted through my check in process. It was extensive because I had extended my stay and wanted to insure I didn't have to relocate my room. She insured it and walked me mentally through the breakfast coupon system and parking barcode. She smiled and shared her personal challenges working Wednesday and having to leave and prepare the Thanksgiving meal. She was so NOLA and genuine. I felt at home.
5.0
Very clean, modern & accommodating.. Exceptional service from the staff!
5.0
Overall great stay.
5.0
It was pretty cool !
FAQs
How much does this hotel cost compared to others in Warehouse District?
The average price for a rental in Warehouse District is $164 per night. This rental is $79 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel. Enjoy the water!
Is Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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