The room was fine and the bed was comfortable. Room was clean. The outside of the hotel had a lot of trash around it. It’s great that the hotel is smoke free, but set up and area for the few smokers so they won’t toss their butts all over the ground. There was cigarette butts everywhere. Other than that it was ok.

the people were very friendly and helpful.

Your hotel manager was amazing

Bathroom toilet broken. Had to take top off tank to flush. Floor was softer than sleeping on the bed. Couldn’t hardly understand office personnel. For a non smoking room, the towels and bed covers smelled like cigarette smoke.

People nextdoor were loud, but the AC was louder. Hard to sleep

My wife and I were traveling from south Florida to Kentucky and after 3 hours of traffic delays due to 2 really bad accidents and road work we decided to call it a night in Chattanooga. We booked this hotel online enroute and arrived at the hotel around 11 PM. The lobby was locked and we had to check in from outside. The room was small and one of the outlets did not work forcing us to juggle our charges for out phones and watched and laptops. The room was not the cleanest and we only had 2 towels, wash clothes and hand towels so we had no clean towels the next morning after showering the night before when we checked in.

TRAVELERS BEWARE, DO NOT STAY HERE !! I had a 7 night reservation. Due to the deplorable conditions, I left after 3 nights. During the entire stay, I found the room had a bad odor. A cockroach was observed climbing the wall in the bathroom every day of my stay. EVERY DAY ALL of the towels including the bath mat were dirty, stained, and they smelled like sweat and smoke. The hair dryer and base fell right off the wall when we went to use it. The phone in the room did not work as well. I went to the front desk at about 10 am on Sunday morning only to find the main lobby door locked. I had to talk to the manager thru the night security glass. I explained what I had encountered and the manager told me that the towels are “thin” and that is why they looked stained. Every time I tried to talk about the cockroach he avoided the conversation. I attempted to get another room at another hotel for Sunday night but I was advised by several other hotels that there were 9 events going on in Chattanooga that weekend. All of the hotels that I spoke with were full and had no vacancy.So I spent night two in this terrible place. When the bed covers were pulled down I found a “butt” stain on the sheet. Replacement sheets had several burn holes in them. The following morning I found that my room did not have a smoke detector in it. It was missing !! The body soap that was provided was “paper thin”. One adult could not get a full body wash with the soap that was provided. Shame on Windham Hotels.

Bathtub was slick so showering was unsafe and no handrails at all; toilet didn’t flush properly; extremely limited toiletries; TWO clothes hangers; cabinet leveled with a piece of wood under one leg; no phone book or informational literature; limited towels; had to ask for coffee the second day and coffee pot still had yesterday’s pod in it; had to unplug either TV or refrigerator to operate coffee pot; while property was pet friendly, we had to walk our dogs outside the property, behind a fence, and area was littered with bones (chicken?) and plastic pieces; doors to “lobby” were closed and we dealt with a vestibule area. The room was way over priced for what we got. On top of all that, the room next to us had strange people going in and out all day, lots of talking outside late into the night, one expensive truck had Mexican plates, two other high end trucks had Texas plates; one visiting car was backed in with Georgia plates. Not traveling through as they were there the whole time we were - Friday through Sunday. While we were packing up to leave, a guy with a backpack was walking through the parking lot, watching us, then walking near the ice machine, then walking into the next motel’s areas. Very scary!!