Thompson Zihuatanejo, A Beach Resort, by Hyatt
About this resort
Nestled in Zihuatanejo, this attractive resort for $188 per night is a fantastic option for your next trip. Luxury resort on the beach, with 3 outdoor swimming pools Catch some rays at the beach or spend the day relaxing at Thompson Zihuatanejo, A Beach Resort, by Hyatt's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Thompson Zihuatanejo, A Beach Resort, by Hyatt offers 56 accommodations with iPod docking stations and minibars. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 24-inch plasma televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Zihuatanejo
Reviews
4.6/5.0
Outstanding(486 Reviews)
4.0
Asked three times prior to arrival for a room near the Hao restaurant asked on arrival and for three days after and were told to not ask again that reception "knew what we wanted". We were put in the room the longest distance from the Hao in a walk up room for two 79 year olds, not nice for guests having stayed there over 41 years having requested the room from a prior stay and paying for another room for quests. VERY DISAPPOINTING. On checkout were told to call next time for requests, etc.
6.0
Pros - the room was very large and nicely appointed. We loved the location (very walkable) and the overall property and beach were beautiful! Staff was pleasant. The weather in Zihuatanejo is fantastic, 87 and sunny everyday!
Cons - our room check in was 2 hours late. After traveling all day we were tired and annoyed that we had to wait until 5 pm to get into our room that should’ve been ready at 3. Food and drinks are pricey and not great but we expected that. Service was “just ok” for the price of the hotel/amenities we thought service would be exceptional not the case. Always had to find someone to get a drink/foo, not what we’ve typically experienced in our travel throughout Mexico. The pool is large but not clean. We were just there for a week and I never saw anyone clean the pool. Same sand was in the pool day after day, kinda gross.
Overall we had a nice vacation but I cannot say I’ll return to The Thompson given the prices and service. It was a good trip but not GREAT. We will return to Zihuatanejo because the weather in January is perfection but I’ll likely be researching other hotels.
6.0
The beach in front of the hotel is very busy with locals. Folks come with their umbrellas and chars in large groups that blocks the beach views from the very expensive hotel. Also, Thompson used to have live music in the evenings but not anymore.
Disappointing over all.
8.0
Had so much fun.
3.0
Everything was great but they are still holding money on my credit card from when we checked in and out.
They need to take it off when ppl leave
5.0
This is a nice quiet beach front hotel on a beautiful beach, playa de Ropa. The service was amazing, very accommodating for all your needs. You can’t beat the sunsets, and the food at Hao was delicious for breakfast lunch and dinner.
3.0
Great location and beach. Friendly staff.
4.0
The Hotel is beautiful, very well preserved. What I didn't expect was that, eventhough the hotel is pet friendly, the beach where it is located no. So the pet is not allowed to leave the hotel or even touch the sea.
10.0
This was probably the best overall experience I’ve ever had at a hotel. The staff is outstanding, the grounds are lovely, the proximity to the beach can’t be beat, and the on-site dining options are way above average.
5.0
Every time we return to the property it feels like coming home. We took a large group of friends "27" adults and kids. We were able to get reservations everywhere we wanted to eat at the times we wanted.
A shout out to all our Mexican Family, Eddieberto, Diego, Juan, Sarah, and front desk staff.
5.0
We didn’t like the food
5.0
Paradise. I didn’t want to leave. The entire experience was just lovely.
5.0
Amazing location. Palapa’s on Playa La Ropa each day. Tennis in the morning. Perfect
4.0
This property is nice place to stay, if you like quiet, swimming in the beach, the best beach in Mexico guaranteed.
Food is OK, they need to improve on that, there are options allong the beach with nice resample priced restaurants.
The workers there are nice and friendly, and more friendly if you tip.
Taxi to the hotel from the airport is about $35.00,or 500 pesos.
We stayed 7 days, and it went so fast, walk the beach and lay on the nice lounge chairs.
5.0
The Thompson is the premier property on Playa Ropa. Excellent rooms and hotel grounds, exceptional staff, and a fantastic kitchen lead by a super talented chef. This is our 5th time at the Thompson and we can’t wait to go back a 6th.
3.0
Resort is beautiful and recently nicely refurbished to high standards. Great place to go for a January getaway as we have done many times. Dinner dining is fine, not great, trying too hard to be something, not Zihuatanejo, but a variety of choices off property available. Great beach with expected lunch food and bar service.
5.0
I have wanted to stay at the Thompson Zihuatanejo for a few years now and it did not disappoint. The small boutique feel of the resort and the Mexican charm was amazing. The beach cannot be beaten. Jorge took us on the kayak tour across the bay and I highly recommend it. It was so good. The staff were friendly and attentive. The room was incredible. We loved it and we will definitely be back!
5.0
Excellant!
5.0
The hotel is beautiful and all staff was great. I loved the attention and the service.
5.0
The most beautiful resort in Zihuatanejo. I absolutely loved everything about my stay. The resort staff was amazing, the food curated with vibrancy and flavor, the rooms were beautiful and clean, equipped with espresso! I would highly recommend this resort to anyone staying in Playa, Zihuatanejo and Cabo. They know service and they do it well.
5.0
Our second time staying here. Love the food. The beach. The grounds and the service. Perfect holiday with our children.
5.0
Truly the best place to stay for location, beach, amenities, food, and especially, service.
5.0
This property is paradise! The Thompson group has done some wonderful design improvements. I do miss some of the personal guest perks, coffee/pastries delivered to your room daily, but hoping new management will reinstate some of the cherished great traditions
4.0
the dinner menu was underwhelming. The food was too experimental for its own good and tasted bad honestly.
The staff was lovely and the grounds were really clean and well-groomed.
the adult pool had no day beds at all and the after wasn't warm enough.
other than that is was a magical stay.
4.0
We really liked the resort. Not sure if the price was justified, but it's certainly a nice spot to spend a few days.
5.0
Best property in the beach
Greta staff
3.0
Beautiful place! Pricey but well worth it!
5.0
There is no place like this!!!!!! the perfecto location in all senses, small and cozy, best view of the sunset, best beach, beautiful pool etc.....
5.0
If you are looking for great weather and a quieter town experience with great food and the ocean, Zihua is a must and if you want wonderful accommodations, look no further than the Thompson. There are so many wonderful things to say about Thompson and Zihua. The employees at Thompson are thoughtful, detail oriented, very friendly and were so helpful to ensure my stay was relaxing. Plus Thompson is on La Ropa -- which is an incredible beach -- warm water, rolling calm waves, and soft sand. The local food was fresh and delicious. My room was well equipped with everything I needed. If you are able to visit this lovely town, be sure to join the locals for the baby turtle release and see if Carlos is available for a tour of La Chole. A special thank you to Ana Lucia and her colleagues at the front desk, Francisco, Wong, Jose and everyone else who was so friendly and warm throughout my entire stay. Gracias!
5.0
Cool
5.0
We could not have asked for a more perfect weekend getaway! The Thompson Zihuantanejo was such a fabulous experience! The hotel itself is modern and beautiful but keeps a very relaxed beach vibe. The staff and service went above and beyond - remember our names, drink orders and made sure we had everything we could have ever needed. Big shout out to Fransisco who was THE best server! The hotel rooms are beyond comfortable and lavish. We will definitely be back! Thank you so much Thompson!
5.0
Location and the staff..
5.0
The Thompson Zihuatanejo is an absolutely stunning property set in front of a beautiful bay with 95° ocean water, this trip is a must do. The resort is very quiet, not a party place at all. There is a wonderful staff and wonderful guests. My seven-year-old daughter had a blast all day long playing in the ocean, doing activities, and enjoying the natural setting.
3.0
Our experience at the Thompson was AMAZING! We stayed for our honeymoon and everything was excellent!! From customer service to food everything was great. We will definitely stay again.
3.0
I can’t say enough amazing things about this property. I would live there if I could! Service, rooms, food, all excellent. Breakfast was exceptional and ribeye tacos were a standout during lunch. I’m ready to go back!
3.0
Hands down the best service I have received at any hotel I've visited (and I've been to a lot). The team here was so incredibly helpful, kind, accommodating, they went above and beyond and truly thought of everything for our stay. The property was spotless and beautiful, safe and relaxing, our room with a private plunge pool was very spacious and beautifully decorated, and my facial at the spa was heaven. This is a rare gem, a 5 star stay for a very fair price, and we cannot wait to return as often as possible! Big thank you to the staff, especially Christina, Juan, Jorge and the others :)
5.0
Hermoso hotel en todosComida excellentePersonal muy profesional y amistoso
5.0
Great spot, excellent service, beautiful accommodations!
5.0
Absolutely wonderful. I cannot fault this property, the gorgeous rooms, the amazing food but above everything the staff. All over the world I have never experienced service and genuine caring staff as I did at Thompson’s. I believe they are led by an exceptional manager that is grateful for his wonderful staff. I cannot fault this property, the best in Zihua by far
3.0
Amazing views, swim up pool to room and great service. Close to town so $5 or less taxi’s available everywhere and no one trying to sell you things all day every day.
FAQs
How much does this resort cost compared to others in Zihuatanejo?
The average price for a rental in Zihuatanejo is $114 per night. This rental is $74 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Thompson Zihuatanejo, A Beach Resort, by Hyatt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Thompson Zihuatanejo, A Beach Resort, by Hyatt. Enjoy the water!
Is Thompson Zihuatanejo, A Beach Resort, by Hyatt pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Thompson Zihuatanejo, A Beach Resort, by Hyatt?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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