Candlewood Suites Indianapolis, an IHG Hotel
About this hotel
Located in Castleton, this charming hotel for $99 per night is a fantastic option for your next break. Indianapolis hotel in Castleton with 24-hour health club and 24-hour business center This smoke-free hotel features an indoor pool, a 24-hour health club, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Weekly housekeeping is available. Candlewood Suites Indianapolis, an IHG Hotel offers 124 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Garden
Map of Castleton, IN
Reviews
4.0/5.0
Good(829 Reviews)
3.0
the staff did a good job getting room ready for a slightly early check in & room seemed to be in decent shape upon checkout. where i give bad marks is when we went to leave we discovered some dead cockroaches in the bed sheets, which i found disgusting.
1.0
Absolute worst hotel experience I’ve ever had. Have been a long time IHG rewards member, but definitely not going back to an IHG hotel again. Check-in was at 4pm. Showed up at 3:50pm. Was told room wasn’t ready and for me to leave and come back at 4pm. Went to my car and walked back in 10 minutes later. Room somehow still wasn’t ready. Was put in a handicap room. Room was old and beat up. Just a small sink in the bathroom with no counter top to put hair dryer, etc. No Kleenex in the room. Was told they didn’t have any Kleenex or additional toilet paper because it wasn’t ordered. Was charged an additional $50 over the price I was quoted online. Was told it was a deposit that I would get back in 7-10 days. Why the hell do you need a deposit when I just paid for the room in full and you have my credit card information??? Went to complain when I checked out, and no one was at the front desk. Just had a small box for us to drop our room keys in. Absolutely terrible!!
4.0
Employees were good, carpet needs cleaning or replacement. Lobby could have been more inviting, having the morning coffee behind a locked door was unusual.
2.0
The entrance was not very welcoming. The front desk looked like it had been through a tornado. It was not very cleanlyness. There was stains everywhere. My shower did not drain. The TV was not properly working. The room keys did not work. The first two times did not feel safe at times because of banging racket in the middle of the night did not have window covers so people could see directly into my
2.0
The room just wasn’t clean the furniture was old and out dated. The Drawers was falling off in the kitchen area or wouldn’t close all the way. It was just a bad experience
3.0
We have stayed at this hotel multiple times. This time we decided to get a larger room. Upon arriving we noticed there was no vanity in the room. And they had given us a handicap accessible room. I went and double checked my reservation and I did not reserve a handicap room. I went to the front desk and asked to have another room due to no vanity. They said they didn’t have one but could give me an “out of order room” that had a vanity so I could do my hair and makeup. Made no sense. I like to have my stuff sat out during our stay. Not pack it up and unpack it in two different locations every time. Anyway realized there was no hair dryer either (guess that comes with the vanity). Had to get ready in the kitchen area using the table area for my stuff. Had to brush our teeth in the kitchen sink cause that was the only counter space we had to lay our stuff out. Tried again to talk to someone at the front desk but once no one was there (waited over 10 minutes) the other time I tried to say something they were walking away as I talked. We really like this area and usually have no issues but this time was a real disappointment and no one seemed to care.
1.0
Not sure what the hot tub had in it , but see picture..
1.0
Booked for a queen bed and it had to have been a full because it was small. The girl checking us in was super nice and very friendly. Hotel was dingy, fridge very loud, smells kinda weird. No bugs though which is good.
3.0
Very nice room. Clean, well maintained. Friendly staff. I highly recommend them.
6.0
Very good stuff.
Kindle vintage forniture but over all it was good
Thanks
10.0
It was very clean
2.0
Staff was very nice and accommodating from the front desknto the cleaners. Walls had a couple dents and the snack area looked like it wasnt restocked since covid. Another problem was side door of hotel would only unlock half the time which was unfortunate due to it being -1° outside. Room was very clean and smelt nice. Bed was very comfortable.
2.0
I booked double beds, when I arrived, I received one small bed so my mother and I had to sleep in the same bed and THAT RUINED THE WHOLE TRIP!!! I also purchased insurance on the room that I booked!!!
NEVER AGAIN
4.0
Light in the parking lot blinking and there was no shade to pull to block it. Smoke alarm in room was missing. The smell of Marijuana in my room was so bad it gave me breathing issues.
6.0
Of all the open rooms that had to be available I was place joint room with a very loud family. I have never been asked for a deposit but was asked to hold $50 for 10-14 days possibly.
The shower head popped off and hit me when I turned it on. Simple fix it was made to be removable but water went everywhere which I cleaned up.
The pillows were nice and soft the bed was okay. For the price is was better then most overall.
10.0
Perhaps the most affordable, and comfortable, hotel in the castleton area.
3.0
My mother and I had the pleasure of staying at Candlewood while visiting for my nephew and her grandson’s college graduation. Actually had a horrible experience with our first hotel but Candlewood definitely turned a bad start at another hotel into an amazing experience at theirs. Derrick, the general manager and Jaylon, the supervisor on duty, gave us excellent customer service and also made sure our experience was great. The rest of the staff we encountered were all great as well but Derrick and Jaylon really stood out and went above and beyond to ensure us a great stay. Really appreciate those gentleman and the entire staff. Thanks for a great stay. Happy Holidays.
1.0
So let me start by saying this is an extended stay hotel and the people in there was living they life to the fullest. Hallways smelled like weed, cabinet in the kitchen look like someone can just walk through it, the toilet seat was never cleaned, there was hair in the shower, the towel hook fell off, the silver ware was never properly cleaned, I killed 2 spiders, not sure what the other creepy crawly thing was but killed it, there was cigarette burns in the carpet in a non smoking handicap room and the hallway, last but not least I wanted to get in the hot tub but 3 large men where in there drinking beer and never moved for at least 2 hours. You can assume they were urinating because they never got out. Oh and my room was right across from the pool as they were blasting the music I can hear. Never again will I rent from a 3rd party and get the worst room in the hotel. The staff said they were sold out so they couldn’t change my room. I just left and got a refund from Expedia. Very bad service.
3.0
Staff was friendly & courteous.
Place needed cleaning & repair--spout in bathroom shower just hanging there by a thread--ready to fall off
Terrible internet connection with only 12mb download during both stays over 3 day period--needs to be upgraded before I will return.
1.0
Hallway and room smelled like pot. pool was not heated. hot tub was broken. toilet ran unless you jiggled the handle. Remote and bedside table were sticky. Would not repeat this experience.
5.0
Convenient to many shopping and dining options, but a block or so removed from the main drag, so it feels out of the way and quiet.
2.0
It was good except for hot tub being down. Kitchenette was nice. Price was perfect.
3.0
It was nice and clean. Staff was very helpful. Would come again.
3.0
Friendly service comfortable and clean room. Great stay!
4.0
It was a nice stay. The room was clean and comfortable.
1.0
Rude staff. Sketchy elevator. Whole building smells like weed. Was charged $139 when it was supposed to be $113. Pool water was green. “Store” had no options. Blinds didn’t work. Outlets didn’t work. Wifi didn’t work. Sink water was dirty. Fridge had moldy food left from previous guest. Shower had no pressure. Bathroom light didn’t work. Air Conditioner didn’t work. Terrible experience.
5.0
The kitchen and cleanest
2.0
No overhang at building entry it was pouring when we arrived
5.0
It was a lovely place to stay. I felt safe in the well lit parking lot and the facility had everything thing i needed
2.0
Our room smelled really bad like cigarette smoke, the curtains were moldy.
When checking out, I was told I will get a night refunded. If this happens I would consider staying here again. The staff was friendly.
2.0
Here is an honest appraisal. We arrived to a room that was, quite frankly, smaller than was advertised. It was definitely a tight space for four people. We were clearly discriminated against for having kids with us, and placed in a room on the far end of the building. The room appeared to be clean upon initial inspection. However, there were bits of half-eaten chocolate pretzel on the nightstand, rips and tears on the sides of the furniture, paint splattered on the kitchen floor, and the walls were bulging with cracks and drywall falling in and around the bathroom. On the positive side, we had an ample amount of privacy, and the staff were all professional. The check-in staff did accommodate our need for a later checkout. However, the morning of our departure, the cleaning staff kept knocking on our door. They even unbolted the door, and peeked inside!! So, the communication between the check-in staff and the cleaning staff was not good enough. I won’t be staying here again.
5.0
Not great location.
3.0
Swimming pool and hot tub were dirty and unusable
3.0
We had no issues with the room but it is a little outdated
4.0
Conveniently located & clean.
3.0
Friendly staff with comfortable affordable room.
5.0
Kitchenette was nice.
3.0
Everything was very pleasant staff was amazing.Keep up the amazing work.
3.0
Fabulous experience, rooms were nice and clean!!!!
4.0
The staff was friendly during check in and check out. The hotel was nice and affordable.
FAQs
How much does this hotel cost compared to others in Castleton?
The average price for a rental in Castleton is $78 per night. This rental is $21 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites Indianapolis, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Candlewood Suites Indianapolis, an IHG Hotel. Enjoy the water!
Is Candlewood Suites Indianapolis, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Candlewood Suites Indianapolis, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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