The hotel was a short walk away from the train station but this means a bit more of a walk to the old town (easily doable though, even with children). The breakfast was good and filled us up for the day ahead. The rooms were ok, however looked a bit tired and dated. Ours didn’t have a kettle, which was surprising, and there was no ventilation in the bathroom, which meant mould spots were inevitably visible. For a couple of nights it was fine but I doubt I’d stay again.

Stayed three nights. Chose for convenient location close to old town and parking, given difficulty to find more central hotels with parking. Whereas we parked in the multi-storey car park across the road the first night (hotel does reduced price tickets = €16, we were able to park the following two nights for free outside the hotel, as it was the weekend (free from 7pm Friday). Front desk welcoming and helpful. Big rooms with high ceilings and balcony. However, pillows were essentially non existent, and the beds were uncomfortable, meaning we found it very difficult to sleep. Note that you need to insert your door key into the air conditioning unit for it to work. Breakfast was ok but the buffet could have done with replenishing more regularly. Be there early if you want a croissant. As we were driving, we managed to see all the non central sound of music locations without doing the four hour+ tour, although best do some research in advance regarding how best to approach each, as not always obvious, plus we were able to take our time at each, including those in the old town.

Friendly and welcoming staff. Convenient location. Room clean.

Friendly staff, nice breakfast, convenient location, pleasant room

Hotel was in walking distance to eating places and tourist connections.

Close to attritions and reasonably priced. Good breakfast was included.

Very friendly manager and staff. Rooms had all that you need for a comfortable stay. Great buffet breakfast with my booking. Close to train station, lovely walk or bus 22 will take you directly to the old town.

Great location near the train station

It was clean, the room was very good except for 2 things-the bed was not very comfortable, and there was a lamp which must have had an electrical short circuit as it flickered constantly. The breakfast was excellent, with helpful and friendly staff. Very convenient location, desk staff helpful and friendly. Great value.

This hotel is in good location, walking distance to Mirabel garden. The room is smaller from the picture in the website but is sparkling clean. It should have provided a kettle, I always drink hot water during the clod night. Overall are good. I enjoy staying here.

Perfectly centered between Salzburg Hbf and Mirabell Gardens. Hotel was clean, quiet and comfy. Great selection at breakfast.

A great hotel in a perfect location close to station. Very clean Huge room Separate toilet and shower.

I booked a twin room for single occupancy but the photo that was displayed on the room details was nothing like the one i actually had. I had a tiny room with a single bed, it was quite smelly (the cushion stank), the wires were showing on the ceiling lamp and the shower tray was cracked. This room should not have been rented as these are H&S hazards. On the positive note, the hotel is only a short walk from the station and the breakfast is nice, but i would not stay there again. It was a disappointing experience.

No hot water for our entire stay. Was promised a discount as gesture of good will from the night staff, the morning staff at the desk refused this. Said we didn't have to pay the city tax as a discount, €7 is not an adequate discount for not being able to shower for our entire stay. While initially running the shower, the drain was blocked so it overflowed all over the bathroom. Asked for new towels as we dried the floor with them, due to the blocked drain. We were given 1 new floor towel rather than all new. The night staff informed us a plumber had been phoned and they were fixing the problem. Day staff said it was a problem with the local area that there was no hot water (?). Only given 1 pillow each, had to ask the desk 3 times for extra pillows. They were completely flat and all the stuffing was lumpy. No tea or coffee facilities in room. Breakfast variety was average, nothing was chilled so unsure how it had been out for! If you take something out of the breakfast area, such as an apple, you are threatened with an €8 charge. Which is pretty pathetic. Terrible hotel, do not stay here.

It was great that breakfast was included. One minor complaint was that WiFi was slow.

Location is great and all staff are fabulous. Bed is very comfortable. I had a single room (401, I think) and while the sleeping area of the room was fine, the bathroom have a very foul, very strong smell that made me hold my breath every time i was in it. Not a human or bio smell. Bathroom was clean and no visible mold or even shower mildew. But extremely strong mildew smell in the whole room. Had to keep the bathroom door closed and room window open the whole visit to keep the smell out of the room.

Did not like the door lock, once locked from the inside, could not open without key. This would be a problem in an emergency.

Cute property walking distance to river and favorite Salzburg sites. Nice breakfast!

Location

Free breakfast was great. Nice staff too, but the receptionist seemed too busy most of the time.

Gorgeous room in lovely hotel. Clean and well equipped with breakfast included excellent price . Walking distance from train and the beautiful city.

Property is very nice, staff friendly and pleasant. Breakfast extensive. Housekeeping needs to learn to knock before entering…or perhaps they could be informed by reception when occupants have checked out.

Convenient, short walking distance to main train station

The staff was exceptionally helpful. We enjoyed our stay immensely. Kudos to front desk staff.

Nice hotel! Near train station. Friendly staff. Good breakfast.

This is an ideal place to stay if you don't mind walking 5 minutes to the Mirabelle Gardens. Also, there is reasonably priced parking in a new garage. It is about 20 min walk to the Old Town. Quiet area.

The hotel is in a quite convenient location and not far away from Salzburg central station. Mr. Marco, the counter employee was very friendly and helpful throughout our stay. He made us feel comfortable and happy for staying

Centrally located in Salzburg and convenient for bus and train services. Quiet and clean with an excellent breakfast.

Nice hotel.

The hotel was about a 5 minute walk from main train station and about 10-15 min to main tourist areas. No taxis should be needed. We felt very safe walking home from Mozart concert at fortress at 10 pm. The buffet breakfast had a good variety of food. The room was on the small side which I expected. The weakness of this hotel is in comfort. The mini bar refrigerator barely worked as did the AC and the two times we asked for ice we were given less than a cup.

Super friendly and kind staff! The breakfast was great. The rooms are a bit on the older side, but still very good deal for the price.

I stayed at the Lasserhof Hotel in Salzburg for 2 weeks. It was perfect! Fantastic breakfast buffet, quiet room, nice & helpful staff and the location is perfect. About 2 blocks from main train station, and a 10 minute walk to the Old Town. I'll stay at this hotel again! Thanks!