We did not stay on this hotel , they transferred us to another hotel.

The breakfast was astoundingly good. All staff that we interacted with were very friendly, polite and super accommodating. For us it was a one night crash pad before flying out but the stay here was top notch

Very convenient Great view No Wi-Fi in the whole area of the room

it was a fantastic location and lovely pool

Fantastic location, view, staff , and service!!!

I little difficult to enter with the car, but great location, and great place in the middle.

My stay was lovely in every respect, have stayed here many times

Very helpful and we had a really lovely room with a view of the river . It was great to have a kettle as well as us Irish like our cuppa !

its tired needs uplifting Liked location Pool just a plunge pool with no real swimming room

Great place to stay; very clean rooms; well located for visited Lourdes

Was good,great location

Air conditioning was not working in the room, when we asked the reception staff we were told that it was too cold for air conditioning and suggested we open the French door to get air into the room. The was no mention when we booked to say AC was seasonal. Jacuzzi was not working. Safe in wardrobe was not fixed to the wall, just loose on the shelf. No handle on French doors, had to put your finger in a hole to open it, it also meant the door was unlocked all the time. Not enough socket in room Breakfast was poor, scrambled eggs were made from powder eggs !!! why ?

Great staff! Very helpful, always willing to help!!

We stayed one night in late April 2019. We were given a room on the top floor which is like an attic. The room itself is very very basic. It's definitely not look like a 4-star. But the bathroom is even worse. For the shower, it doesn't even have a shower curtain. If you take shower, you will wet the whole bathroom. So we didn't take a shower. Fortunately it was only one-night stay. At night, we realized the temperature control didn't work either. The room was very hot. It was raining hard so we couldn't keep the window open. When we were checking out, I complained to a hotel staff. She said why we didn't tell her earlier. Well, when we were checking in, we were told the hotel was fully booked. I didn't think they could move us to a better room. Also we had a very tight schedule and we didn't know the room temperature control didn't work either. Anyway, it was very very disappointed. The only thing good is the hotel's location. It's right in the center. What threw me off is how could a 4-star hotel has a such bad facility??? I think the hotel should have discounted our room rate.

Loved the hotel and the staff were so kind and couldn't do enough. We got there to late to arrange some equipment for my disabled elderly mother so they went off and found it for us which really made the stay even better and we were able to relax more so would most definitely stay there again. The only thing I wasn't overly impressed with was the actual food at breakfast - very bland and not much imagination but it wouldn't stop me for coming back again.

Loved the hotel and the staff were so kind and couldnt do enough. We got there to late to arrange some equipment for my disabled elderly mother so they went off and found it for us which really made the stay even better and we were able to relax more so would most definitely stay there again. The only thing I wasnt overly impressed with was the actual food at breakfast - very bland and not much imagination but it wouldnt stop me for coming back again.

Hotel was wonderful....wished it had more of cooked breakfast....

For your stay in Lourdes, I think you'd struggle to find anywhere as good as Hotel La Solitude. Excellent location, great facilities and very kind and helpful staff. We stayed in a family room which was situated over two floors. The beds were comfortable and it was good to have two bathrooms. Tea and coffee making facilities were included and a fridge and safe were provided too. We enjoyed there being an indoor pool and the views from the pool patio are majestic. We stayed on a B&B basis. There was a good choice on the breakfast menu, so I'd say that there was something for everyone. What could have made our stay better? Difficult to find fault. However, the air conditioning fan in the room was somewhat rattly, which was irritating but you did get used to it (air conditioning did mean that we had a comfortable night's sleep). I must acknowledge that while we appreciated the hotel providing soya milk (two in our party have to avoid dairy), it would have been nice if a dairy-free alternative to butter was available - sorry, I'm a toast for breakfast person. Nonetheless, don't let these two minor comments put you off staying here. Based on our very recent experience, you'll have a comfortable stay.

Very friendly staff. Great location with good restaurants and shops

Friendly staff, clean room & common areas, ample amenities. We used the pool and were the only ones there. The rooftop deck has beautiful views. Our room was comfortable & cleaned regularly. Having the bar/restaurant/cafe in the building was convenient. Front desk was able to call an airport shuttle for us. Location met my expectations.

This hotel was amazing. Our room had the gorgeous view of the river. The beds were very comfortable, the bathroom was very clean and up to date. The breakfast buffet was outstanding! I would like be to stay at this hotel again.

Great staff - great view from balcony of Gave River - excellent bar service - front desk could use some work on ordering taxis — too defensive and different procedures from different clerks. Great stay and will stay there again

We were much enjoyed our stay, as the staff were respectful, helpful and friendly. Food was varied and of good quality, including gluten-free bread on request.

water was leaking from roof during one night and when i informed the staff, they came and cleaned.

Nice reception staff easy to check in Room nice and airy with balcony Aircon working well nice friendly restaurant staff Room cleaned well each day Will stay again

Nice reception staff easy to check inRoom nice and airy with balconyAircon working wellnice friendly restaurant staff Room cleaned well each day Will stay again

I stayed in this hotel 8 years ago and whilst it is still as bright and clean as before, the rooms have not changed and they seem quite dated. They staff were all very friendly but the service everywhere was slow (at reception, in the dining room etc). Just to be clear, I don't blame the staff for this, I blame the management as they did not have enough staff on duty. There was one man at reception on Friday afternoon for check-in and one person serving our group and another large group (50+ guests) in the dining room. The management should have been better prepared for the number of guests they had booked in.

Great room,great views,perfect location,helpful staff, good food, pool and sun terrace added bonus,

Very convenient for the Santuary, only a few hundread meters away. I booked the hotel garage for my hired car (14 Euros) per night and all is well but worth mentioning that it is a very tricky to drive into the underground car park as you need to negotiate narrow and steep passageway (be it very short). A small car is do-able but a large people carrier will be a big challenge. The staff are all very approachable and helpful. Food is actually very good. Lunch and dinner share the same menu and I find the food in the restuarant better and no more expensive than the food on the streets near-by. If you need that cup of proper tea, the bar just off the lobby is the place. I stayed with my elderly mum and brother for 3 nights and we shared a triple room which was comfortable, the only complaint I have is there wasn't any heating (or it was not working properly). Reported it to the receptionist but did not fix the problem before we left. That is a shame because it is a very good hotel overall if not of the heating problem. I will recommend nonetheless and would return myself.

We were allocated a newly refurbished room in the wing overlooking the river. The room was very well fitted and the decoration very pleasant. The location however meant that we could not open the curtains as the restaurant next door had people in position looking directly into the room. The downside was that a very noisy party of youths from Southern England had to be told twice to be quiet at 1:30 AM.My wife called reception 3 times and did not get an answer. The Hotel Manager sincerely apologised and said he would make an alteration to our bil, he did not! The garage is the only place to leave your car, but is very tight, and costs a ridiculous 12 Euro per night. Perhaps that could have been the "adjustment" the manager should have considered.Glad we were there for only 2 nights, as I would have reconsidered staying if our term was a week. I cannot fault the managers interpersonal skill he was very fluent,, and very polite, however some gesture would have been nice.

This hotel was very welcoming and comfortable. Had a fantastic room overlooking the river - breathtaking views! Two minute walk to the grotto. Dining at the hotel was convenient and tasty. And upon our check out - we received advice that our flight to Paris was cancelled. The gentleman at the front desk was very helpful in identifying alternative arrangements for us to return to Paris that night (as was our taxi driver who arrived to collect us). I would definitely stay at Hotel La Solitude again!

We stayed as a base for Liverpool not being able stay there as it was grand national weekend. The park inn did the job for us. Comfortable if uninspiring rooms. A pretty good breakfast thrown in for the room price. A ten minute walk to the train station and a £3.50 return train into Liverpool. Trains every half hour with the latest back at 11 from lime street Liverpool.