Stay was great. Bed so comfortable. Rachel on reception is an angel. Bit of an issue with breakfast staff but manager sorted swiftly

Fantastic

Comfortable bed, but no heating overnight despite following instructions, so room was cold. Also noisy, one pillow with stains, and floor looked like it could do with a vacuum. I normally go for Travelodge, but fancied an upgrade to a Jurys Inn, how disappointing!

Cozy place

Nice staff

Cannot fault the hotel cleanliness staff at breakfast and evening meal times where very helpful and friendly. Fantastic team !!!

great breakfast comfy bed and very welcoming

Don't stay here if you want to be warm. The room was so cold. The hotel is eco-friendly so they have adjusted the air-conditioning to make it so ineffective. It does produce heat, but the fans are so ineffective this won't make a difference to the room temperature. I put a strip of paper on the vent to see the airflow and there wasn't enough to even move the paper. The hotel lobby is actually warmer than the rooms. Had to complain twice to the front desk before they reluctantly sent someone to my room to check the heating. The advised that its cost cutting measures as "people leave the heat on all day so they have a warm room to come back to and that costs money". Of course, these money saving measures (sorry, environmental measures) aren't passed back to the customers. This ineffective air-conditioning will be awful in summer too - hot rooms with no ability to cool them. Had to do some work in the evening and had to wear two jumpers and a scarf to keep warm. Complained a third time only to get shrug and told "nothing we can do" As for the staff...they were surly and unenthusiastic. About as cold as the room!. The front desk staff should at least try to pretend they want to be at work. Why work in hospitality if you can't be hospitable? I've stayed in a Leonardo in Swindon, Bristol, and Kidlington, but will never stay in another one after this experience. I'm so unhappy I've even went so far to get the hotel removed as a recommendation from the travel app my work uses.

Such a lovely hotel, clean comfortable and friendly staff we will return if visiting Bradford its fabulous

Very affordable nice rooms, they come in every two days to empty the bins. Cleanliness could have been better there was dirt and dust on things. The keycard was an issue as well you had to keep getting it re magnetised and it wouldn’t work when it got to my room 5 floors up and I had to come back down with my suitcase. I would stay again as it was in a very convenient location for me and was reasonably priced. The doors are quite heavy so you hear a lot of those slamming when you are trying to sleep and also when I stayed kids on the fifth floor were running up and down the hallway screaming and playing in the lifts. There are cameras in the place so I’m not sure why this was allowed to continue for over an hour late at night.

All good apart from the parking fiasco this morning at the NCP (probably outside of hotel's control) - parking tickets did not work (for at least 20 cars) and took 40 minutes to get out of car park so made a nice stay stressful.

The staff were very friendly and place was very clean.

I really enjoy my stay Thank you

Great staff and great service

I/we visited this hotel formerly known as jury's Inn with same good service henceforth good reference of Leonardo hotel.

Very clean,

The hotel is in a great location in the city centre. Rooms are big enough and beds are comfy. Major downside that we have been promised parking when booking, then were told on arrival that we have to go to the NCP nearby and pay for parking. Could see a massive empty car park in the internal court of the hotel building. As well aircon was not working, they must have known about it as straight away offrered us a portable heater, which appeared to be very small but noisy. Nevertheless it was warm at night without heater.

I always try to stay here when in Bradford It’s central, clean, and comfortable. The staff are friendly as well.

Good location if you will like to be close to downtown, which was closed mostly for construction. Terrible traffic in the area. Parking is offsite.

The hotel is OK but if booked through Expedia the rather unfriendly staff refuse to give you an invoice which is an issue when travelling for work. Location is in a really rough part of town.

Lovely and clean Great staff.

WORST STAY EVER, DO NOT COME HERE

very nice and helpful staff

I never made it to the property, 20 mins before i was due to arrive i was told they had sold my room and i needed to go elsewhere where they had paid for a room (they hadnt) and I was not due to be repaid the c£30 difference between the rates. They had even shared all my details with the new hotel (and signed me up to the loyalty scheme) without my permission in contravention of gdpr. I will be pursuing

Friendly staff and beds comfy

I stayed there for six days and there was no one to clean the room for two days Staff is non cooperative and have no interest in their guests Won’t stay or recommend anyone

Excellent breakfast. Room adequate , but short on storage. Very basic bathroom with damaged shower door. Had to have keycards reprogrammed three times during our four day stay. Other people had the same problem.

Nice breakfast, helpful staff, one lift kept breaking, good cleanliness.

I asked for a quiet room. It would have been except for the very loud buzzing noise coming out of the ceiling grate panel close to the bathroom door! It was a disabled friendly bathroom - the sink was tiny! How are people with limited movement supposed to use it let alone people without disabilities?! Not the cleanest of rooms/bathroom. Tiny TV - they have the wall space to mount a 43inch/50 inch TV. Bed was comfy. There's a reason why the prices are keen at this hotel!

Excellent all-round service.

Ideal location for meeting up for a reunion at Jacobs Well...NCP behind it made parking easy... some may say parking expensive, but easy.... room spacious... clean ... all you would expect ... very busy for breakfast, but no problem

Lighting in the room poor, toilets condition was poor. Shower one can not adjust. Etc.