Magdalena Grand Beach & Golf Resort

Overall, we had a good experience at the Magdalena Grand. The hotel was clean, comfortable, and the staff were friendly and helpful throughout our stay. The service we received from the team was appreciated, especially when dealing with an unexpected issue. On our first night, there was a plumbing problem and we were unable to use the water for showering. The issue was resolved later that night, and the staff made an effort to provide alternative arrangements so we could manage while it was being fixed. Their willingness to assist helped make the situation less frustrating. The breakfast was decent and similar to what you would expect at many hotels. The selection was somewhat limited and it was not particularly spectacular, but it was also not disappointing. Overall, the Magdalena Grand provided a pleasant stay. While there were a few areas that could be improved, the cleanliness, friendly staff, and good customer service contributed to an enjoyable experience

The rooms were clean and beds were comfortable. The staff at the front desk were friendly and courteous. I did enjoy my stay at this hotel. I love the layout of this hotel. This hotel has a lot of potential to be much better. it just needs some good TLC and a face-lift. The grounds is very huge and clean, however, I am an enthusiast for nice green grass, so there were areas where it can be better. The breakfast was very good. The food was on point. The seating area was clean and maintained nicely with friendly and accommodating staff. I know the sea-weed is an eyesore and the odor is terrible. Something has to be done to get that under control. I saw it at many places during my short visit to the island, so it's not just at that hotel and I get it. The furniture in the reception area need to be replaced/updated. As I stated, some TLC and a nice face-lift will surely enhance this hotel to be above the cut.

All round good experience

Need to seriously improve in all areas