Place was quiet and clean. I slept comfortably.

We rented a suite and the oven was filthy as was the filter in the furnace. The shower head was leaky and sprayed all over the bathroom until we wrapped it in a wash cloth around the connection pipe to keep it from spraying everywhere. Rooms are a bit worn, but as a whole were clean. Staff was extremely friendly and pleasant.

Convenient location

Was pleased with room. Was clean and comfortable.

I was checked into a room, given a key with the room number printed on the sleeve, and that key opened the corresponding room number. Then the manager woke me up at 7am demanding to see my ID!!!!! He accused me of breaking into the room and squatting.Upon realizing his mistake, he DID NOT APOLOGIZE, he acted like he was doing me a favor to let me go back to sleep!!!!! That is only the MOST disturbing thing that happened in my 15 hours here! NO water pressure,Unbearable chemical/Smoke smell in a non-smoking room NOT HANDICAP FRIENDLY!!! NO ELEVATORS. RAMPS not SMOOTH I don't usually consider myself handicapped but I have a back injury that prevents me from lifting more than 15lbs. I have rolling luggage and travel often for business. There are NO Elevators. You have to carry your luggage up the stairs to the 2nd fl. I asked to be moved to a 1st floor. The property is on a hill with stairs to reach separate buildings from the outside. It is UNDER CONSTRUCTION.There are more construction vehicles than guest vehicles in front of the entrances making it difficult to park near your room. It looks like they attempted to make a ramp. It is uneven and has no railings Making it dangerous for people who need the ramp in the first place. Entering a 1st FL room requires lifting your luggage over at least 3 step ups or step downs. The hallway floors are sunk about 6inches below the building and room entrances making it impossible to roll luggage from the ramp to the inside of your room.

A bit run down

Amazing hotel with an equally excellent exterior and interior. Polite and friendly staff made our stay very enjoyable. The breakfast was quite tasty and plentiful. Definitely will recommend to others.

I felt they could expand on their breakfast..You could choose between cereal and toast.

The layout of the suite was great. But definitely lacking in furniture in the large living room. Small couch and one small sitting chair...room for much more. Bathroom also has room for corner storage which would help. Couch and one chair in living room extremely hard. There is also a door stop in middle of walkway to kitchen which is very dangerous so we put a barstool over it so we would not trip over it. Nothing in cabinets (like dishes of any kind) which was odd as why have cabinets then?? Didn't bother us as brought our own cups. All in all, it was decent for the price.

Very up to date rooms, comfy beds (heavenly), super clean- (you could smell the clean throughout), great breakfast and wonderful service! Definitely recommend and will stay again!

Ines was friendly and helpful. I will stay here again.

The room size was great! The living room area/dining/kitchenette area were great! The bedroom was a nice size. Breakfast was your typical hotel breakfast. Beds were not super comfortable but that may just be my back. I would totally stay here again to save money with easy getting to and from Nashville/Geodis Park where we saw a show. N-65 is easy to get on. It's a little tricky coming S-95 and having to change directions to get to the hotel at first. Only complaint is there were no towel holders! There was no towel holder in the sink area and in the room with the toilet/shower the only towel holder was on the back of the door a good 5 feet from the shower and only two prongs which isn't helpful if you have 4 people/the floor gets soaking wet if you're trying to reach your towel.

Didn't like ground floor openable window. Did not seem secure enough and had no guard on it to prevent from someone possibly opening it from the outside.

The mattress and pillows are not the type I would have preferred but I realize it is not my home so can’t really complain. Everything else was great

We didn't expect much from the exterior when we pulled up. The check-in was quick and easy. The breakfast area and selection were typical. The quality was very good. The rooms have been remodeled, but don't appear to be complete. They were spacious, the beds were nice, but the shower needs doors instead of a single pane of glass.

Lots of eating and shopping nearby

Super nice and cozy and perfect for a weekend in Nashville

Very nice clean rooms. Staff was amazing. Shopping and great food in walking distance.

The actual toilet woukd not work in our bathroom and they did not have someone to call to fix it until the next day. Also, the sprinkler system in our room had a container in the hole instead of a sprinkler. They dis not reimburse us for the room as they stated. Will not stay there again.

Very nice room, good breakfast as usual on a Best Western. Very engaging receptionist. Very comfortable bed.

Peaceful and quiet.

Nice hotel and friendly staff.

This was a clean and updated hotel. Beds were comfortable and spacious. It was close to nearby shopping and Nashville was a 15 min ride away.

Easy to find, park and check in. Recent remodeling is fresh but the follow through by contractors and management is pretty poor. Access holes, missing hardware, missing paint and trim are everywhere. Poorly installed materials are confusing. Breakfast was thorough and fresh.

It was was renovated, looked nice.

Nothing exceptional to say .. it was ok

Everything went smoothly

The only concern was there is no elevator.

Place was fine. Checked in way late, no issue. AC worked exceptionally. Room was spacious. Bed was comfortable. Better than a Vegas mid-range hotel bed. Breakfast was delicious. Eating area was quaint and nice to start a day.

It was mostly clean and quiet. However, the wifi didn’t work, and when I talked to the staff about it, they didn’t even attempt to fix it. Also I had to go ask for linens for the pull out bed, then was told they didn’t have any more pillows available at the hotel.

Carpet damp and smelled of pee in areas. But worse….. the room above me sounded like any moment they would fall through floor into our room. Creeking floor every step they took and at 2 am!!!

Overall the hotel room was clean and very spacious. Parking was a bit crowded, but not too bad. The issue was with the air conditioning. It didn’t work the two nights we stayed. When we brought it to the staff’s attention, we were told we could check out and get a refund or stay both nights and have one night refunded. We had no choice but to stay, so we appreciated the refund. There was no mention of maintenance coming by to check it out. They gave us a fan to attempt to keep cool but it still got pretty warm in there since it’s the beginning of June. Other than the air conditioning issue, our stay was very pleasant.