Ambassador at Grand Velas All Inclusive

Ambassador Two Bedrooms Family Suite Ocean View | Premium bedding, down comforters, pillowtop beds, free minibar

6 bars/lounges, 3 swim-up bars, 3 poolside bars, 2 beach bars

Separate tub and shower, jetted tub, rainfall showerhead

Ambassador Suite Ocean View | Premium bedding, down comforters, pillowtop beds, free minibar

Ambassador Pool Suite Ocean View | Premium bedding, down comforters, pillowtop beds, free minibar

About this hotel

Located in Playa del Carmen, this charming hotel for $1,267 per night is a fantastic option for your next vacation. Luxury hotel on the beach, with 3 outdoor swimming pools Catch some rays at the beach or spend the day relaxing at Ambassador at Grand Velas All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. Ambassador at Grand Velas All Inclusive offers 195 accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. 3 outdoor swimming pools and 4 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna, a fitness center, and complimentary bicycles. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Gym / Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Ambassador at Grand Velas All Inclusive

4.4

Excellent(30 Reviews)

Hotel in Playa del Carmen

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Gym / Fitness Center

Garden

Map of Playa del Carmen

Nearby attractions

Reviews

4.4/5.0

Excellent(30 Reviews)

5.0

Jun 2023

Service

5.0

Feb 2022

Wonderful facilities and food. Fanny at the swim up bar was phenomenal!

5.0

Jan 2022

It’s was great

5.0

Sep 2021

excellent service

5.0

Sep 2021

Second time in this wonderful hotel. Family friendly. Like a paradise.

5.0

Aug 2020

The service is amazing and so is the food. My daughter and her cousin absolutely loved the kids club. It is a beautiful resort.

5.0

Aug 2019

The hotel is beautiful, all of the food is delicious, the staff is extremely welcoming and helpful, and the spa is amazing.

2.0

Aug 2019

Five diamomd star property, service and food, but unfortunately its beach is not fit for swimming due to sharp rocks, seaweed, and dirt. The hotel is cleaning the beach constantly but there is almost 0 swimmers in the beach. Very unfortunate as the hotel, staff and food trully meet exclusive 5 diamond star expectations.

5.0

Apr 2019

We had such an amazing trip to Grand Velas. We stayed at the Ambassador and everything was betond what we hoped for. The rooms were large, beds and pillows so comfortable and pool area was beautiful. The food both at the pool, and in the main restaurant were very good. The other restaurants far surpassed our expectations- it was just like dining at upscale restaurants every night. Our kids enjoyed the kids clubs and loved seeing the shows each night and picnics on the lawn during the day. We can’t wait to go back!

5.0

Apr 2018

This was our 3rd trip to Grand Velas but the first with kids. While almost everything was great they need to work on a few things. Firstly provision of high chairs is almost non existent. It often took 15 mins to get a high chair and one time we got given one which was blatantly dangerous - our child could easily have slipped out of the bottom. Considering how many kids were around i found this totally baffling and the constant battle to find high chairs very wearing. Additionally the service in Azul buffet at peak times is horrendous. My wife asked for tea on arrival every day and often the tea never actually arrived despite multiple requests. I think she probably only succeeded in getting tea 2/6 days.

5.0

Apr 2018

5.0

Apr 2018

If you’re looking for a great family experience with the best service and a five star property you should consider the Grand Velas. It’s amazing!!

2.0

Aug 2017

This hotel is definitely characterized for its service and food. All was great, I just wish the beach was better. I've seen much prettier beaches in Playa del Carmen/Riviera Maya. As for the staff, they treat you so well you feel the need to tip them even though tips are supposed to be included in the all inclusive price, which is definitely not inexpensive. The facility is beautiful and the spa is amazing!

2.5

Jul 2017

Great food and awesome staff and service. 2nd time staying at resort with 3 kids. Pricey but well worth the money.

5.0

Mar 2017

I have been to this hotel yearly since it opened. Very plaesant

4.0

Aug 2016

This is my 4th time at Las Velas and once again they delivered almost to perfection, a few spots during our stay. The hotel was entering the low season and the occupancy was very low, but somehow during the first 5 nights we stayed at an Ocean View suite. Not much of an ocean view and more a pool view, did not complaint about it, but the room description was deceiving. The last two days paid for an Ocean Front, Private pool suite, and we got a room with a partial ocean view, since we were also looking at the roof of one of the restaurants. In addition, and to my surprise, the two qeen beds were significantly smaller than the other room with no view. At some point I even thought about asking the hotel staff to move me to the first room as it was more comfortable and since we were at the beach or pool most of the day, the view at the end was not as important. In summary, on a hotel were all the interactions are scripted to deliver a superior service, I feel than on an almost empty Hotel, if the staff was really looking to deliver a wow factor, they should have given a bit more thought on the room assignment, after all we were repeating customer paying the modest amount of $1200 a night.

5.0

Aug 2016

Food is great, hotel staff is nice and courteous. The only complain I would have is about swimming in the ocean. There were rocks and in a windy/wavy day it is impossible to see them to avoid and the water is too shallow to enjoy it.

3.0

Feb 2016

I was disappointed with the room description and layout. On my reservation the description of the room was "one bedroom family suite". When I got there the room was just a basic standard room with no separate bedroom. This is difficult with young kids and I felt the description was misleading.

2.5

Feb 2016

I was disappointed with the room description and layout. On my reservation the description of the room was one bedroom family suite. When I got there the room was just a basic standard room with no separate bedroom. This is difficult with young kids and I felt the description was misleading.

3.0

Jan 2016

Amazing service. Great weather. Beautiful property. Dinner Restaurants reminded us of food from good Chicago or nyc spots. No solicitation for tips. Breakfast and lunch buffets were excellent as well. Had sushi almost daily!

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $116 per night. This rental is $1,151 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Ambassador at Grand Velas All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Ambassador at Grand Velas All Inclusive. Enjoy the water!

Is Ambassador at Grand Velas All Inclusive pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Ambassador at Grand Velas All Inclusive?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Ambassador at Grand Velas All Inclusive

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Ambassador at Grand Velas All Inclusive

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Ambassador at Grand Velas All Inclusive pet friendly?

What amenities are available at Ambassador at Grand Velas All Inclusive?

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