Rarely have we been more disappointed when renting a property and by the response received by the owners to a serious complaint. We were really looking forward to our 2 night stay in Central Quebec but were so glad to get out of there.
At significant cost, we rented a 2 bedroom apartment on the first floor overlooking a street with the Cathedral opposite. Due to the computer-controlled strict entry code system we were not able to access the apartment until 4pm, only to find a ridiculous amount of noise coming from DIRECTLY outside the sitting room window. Large JCB machinery was busy digging up the road outside with a large pneumatic drill. The associated beeping and screeching of the tracks as it moved around was the only respite from the constant pounding noises. We literally had to dump our cases and get out of there again. The evening was peaceful enough, although we couldn't open the windows due to the dust but unbelievably, the noise started again the next morning at 7am sharp and lasted all day.
We wrote to the owners to complain and request compensation and was told that in one of the verbose confirmation emails they'd sent me, there was a small paragraph detailing major works in 2026 and 2027 and they would take no responsibility for the disruption caused to our stay (but still happy to take our money at full price). Also
- Neither of the 2 bedrooms had a functioning window
4 / 10
I would recommend staying here for sure. The location is amazing and right where you want to be when visiting the old city! There are restaurants and shops at your doorstep. The check in process was a bit confusing (check your spam mail!) but they person on the chat function was as helpful as they could be. The space is nice and there is plenty of room... just know that the apartment has a full kitchen but that you will still need to provide papertowels, detergent, etc. We had a great visit staying in this apartment!
4 / 10
This location is quite literally in the middle of a very busy tourist area. To me, that was a plus. It's easy to drop things off; stop in to recharge phone (and self), fill water bottles, etc. And it's easier to enjoy the area without the crowds by taking either early morning or late evening walks. The views were spectacular from the shared rooftop terrace and the apartment was spacious and well equipped. Minor things to make it even better: It would be helpful to leave an instruction sheet for A/C, exhaust in bathroom, etc., to make it quicker and easier, and it would be fantastic if a small amount of coffee could be stocked. The IKEA dishware (cups in particular) were stained and cracked. Not a big deal, but that plus a couple of dirty spoons in the silverware tray knocks it back from a full 5 stars.
1 / 10
I asked towels in the morning, afternoon, and night time, but I never received towel until I check out.
Highly recommend, perfect location for seeing Quebec!
10 / 10Outstanding·Jun 2026
Beautiful apartment with great views in a super central location. Views from the room into the cathedral and from the rooftop out to Fairmont Laurier and across Old Quebec City.
10 / 10Outstanding·May 2026
Lovely hotel, easy access and check in process plus it was very spacious
5 / 10·Jul 2026
The apartment was spacious and centrally located in the best part of Québec City. The trickiest part was where our Uber drive dropped us off as there was road construction and had to drag suitcases through a gravel path. Make sure to tell your drive to drop off at 1 Rue du Trésor and then it's downhill to the entrance. We opted for the evening one-hour bus tour, which gives you a great overview of the city. Same as the drop-on-drop-off bus but doesn't make any stops. Québec City is a great walkable town, plenty of cafes and places to shop. I would love a return trip.
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and a dishwasher. Other amenities include a freezer, towels, kitchenware and utensils, and a toaster.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
TV
Kitchen
WiFi/Internet
Microwave
Dishwasher
Washer/dryer
Kitchenware
No pets allowed
Oven
Stove
Bath or shower
Ironing facilities
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Les Lofts du Trésor - By Les Lofts Vieux-Quebec. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Les Lofts du Trésor - By Les Lofts Vieux-Quebec pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Les Lofts du Trésor - By Les Lofts Vieux-Quebec?
We found 17 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, tv, and kitchen.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and a dishwasher. Other amenities include a freezer, towels, kitchenware and utensils, and a toaster.
Highly recommend, perfect location for seeing Quebec!
10 / 10Outstanding·Jun 2026
Beautiful apartment with great views in a super central location. Views from the room into the cathedral and from the rooftop out to Fairmont Laurier and across Old Quebec City.
10 / 10Outstanding·May 2026
Lovely hotel, easy access and check in process plus it was very spacious
5 / 10·Jul 2026
The apartment was spacious and centrally located in the best part of Québec City. The trickiest part was where our Uber drive dropped us off as there was road construction and had to drag suitcases through a gravel path. Make sure to tell your drive to drop off at 1 Rue du Trésor and then it's downhill to the entrance. We opted for the evening one-hour bus tour, which gives you a great overview of the city. Same as the drop-on-drop-off bus but doesn't make any stops. Québec City is a great walkable town, plenty of cafes and places to shop. I would love a return trip.
$$$$
Top rated by guests
9.4Outstanding
(720 Ratings)
"Highly recommend, perfect location for seeing Quebec!"
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and a dishwasher. Other amenities include a freezer, towels, kitchenware and utensils, and a toaster.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
TV
Kitchen
WiFi/Internet
Microwave
Dishwasher
Washer/dryer
Kitchenware
No pets allowed
Oven
Stove
Bath or shower
Ironing facilities
Towels
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Les Lofts du Trésor - By Les Lofts Vieux-Quebec. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Les Lofts du Trésor - By Les Lofts Vieux-Quebec pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Les Lofts du Trésor - By Les Lofts Vieux-Quebec?
We found 17 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, tv, and kitchen.
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