All good

Very traditional and cozy hotel. Excellent staff and very clean rooms. Very good location.

Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep. The ladies at the front desk were very nice and helpful. I will definitely stay again.

Very nice and comfortable small hotel. Very friendly and caring staff . Clean, hot/cold water, tea, coffee provided. All necessary amenities in room. Three blocks away from Main Street but safe walking. Many restaurants to choose. Will recommend this hotel to stay.

Nice boutique hotel, with pleasant garden area. Staff is very nice. My only significant complaint is the hotel parking. They list free parking, but in reality they only have a garage with space for one or two cars. We ended up parking on the street.

Excelent service, awesome breakfast!!!

I loved the old style Mexican vibe and the friendly staff. It's not the Ritz but it's clean, quiet and purely Mexican wonderful.

I like that it’s a very well kept old hotel. Too many stairs but that is what makes it unique.

A boutique hotel made from a cute old mansion. Unfortunately we did not have the adequate information prior to our arrival. First, our payment on Hotels.com was not processed, by hotels request, so they could charge an additional fee to use your credit card. If we had known we could have brought enough pesos. Second their parking, while secure and onsite was inadequate, needed to be scheduled for arrival and departures and 2 of the four parking spots were taken by staff. And lastly, the ongoing renovations during our four days stay created a lot of debris that made accessing our room difficult. Our home is under renovations, we were hoping for a break!! This information should be available prior to booking. Having said this, the staff and management were lovely!! Very friendly and extremely helpful. If you wish to walk through Tonala an excellent location and very pet friendly!

They were in the middle of remodeling/repair but it was very nice.

The hotel and the staff were very nice. Too far away from the center of town and the surroundings were only furniture stores.

Great location. Was very convenient to Tonala and all it has to offer. Very authentic and nicely decorated boutique hotel. Very clean. Would recommend this hotel.

real frenly

Problem internet

The property is beautiful with two internal courtyards and nice rooms. Coffee available in courtyard for breakfast and evenings. Wish kitchen and bar were open for breakfast and drinks.

Staff was amazing. They work with you to accommodate your needs.

Amay

It’s an old house adapted rooms , needs better maintenance

It was an awesome little hotel, the rooms are small but nice.

Santo Santiago is a lovely authentically Mexican hotel with modern comforts. Our room overlooked a beautiful courtyard which was perfect for enjoying our coffee in the morning and relaxing in the evening. We will stay there whenever we are near Tonala MX. The staff was attentive, helpful, and friendly.

All staff gave us an excellent service, very clean hotel.

It has a nice Mexican Casona type architecture, very original.

This is a small quaint place - very friendly staff - we planned staying here because it’s within walking distance to the tianguis on Thursdays - would definitely stay again - small rooms and bed isn’t a 5 star mattress but it was great for the price.

The condition of the bathroom, no hot water at night and no cold water in the morning due to non working shower lever for cold water to balance water temperature.

Nice people bath need a little more clean and my bead was to small not to confortable but I’ll be back 👍

Happy with stay will come back me dio mucho gusto el servicio, limpio y tienen muy buen cafe

Sweet old hotel. Very charming. Great staffA bit out of the way. But they accept pets 100 pesos

Clean location with friendly staff. However, TV in the room had issues with the sound and the water pressure was nonexistent. Location is hidden and not the best but the lobby area and patio inside are nice.

The location was excellent and the price was competitive. The bedding and lighting in the room were not good.

I like the hotel, not the area, but is close to the artisan market.

Clean, friendly and good value

Our stay at the hotel was great. The hotel is traditional decorated in old fashion Mexican style. It was clean safe and quiet. Just note it is the middle of like a business district the curtains let in tons of light was the only down side. But over all was happy to have chosen this hotel. Note if you use your credit card to pay they charge a 3% increase which was not written any where but other then that they were nice to let us check in at 5am when we got there. That was a life saver. Would definitely stay there again when wr go back.