The Mercantile Hotel New Orleans
About this hotel
Nestled in Warehouse District, this charming hotel for $131 per night is a great choice for your next break. Comfortable eco-certified hotel, walk to Ernest N. Morial Convention Center A bar/lounge, a snack bar/deli, and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Map of Warehouse District, LA
Reviews
4.4/5.0
Excellent(1,006 Reviews)
5.0
Quite honestly the best location for a quick overnight. Friendly staff and responsive service. I will come back to this one if the price is right.
3.0
The location of this hotel was perfect for our stay! It was trendy, decor wise, and had a bar in the lobby. The elevator reeked of weed though, and the curtains in the room were torn. Just an okay place.
2.0
Hotel was roomy and comfortable as described in the description. There were some rust and slow drains but nothing that is so off-putting. Although not as modern as the pictures showed this was a very nice boutique hotel run by very kind people. They were always friendly and quick to fulfil any request I had --such as need for late check-in since I came in late, and hot water, etc... As a guest service is always the thing that brings me back so I'll be back when I'm in the area. And I recommend others too.
3.0
This trip was so relaxing given my circumstances. I came because i have surgery at 5am the next morning to get a hysterectomy to get rid of uterine cancer. Im 27 with no children and incredibly upset. But this stay was so comforting, the staff was so friendly, and the price was practically a steal with how much was included. Free wifi, a breakfast bar in the room, and it was so spacious too. It feels like a mini apartment; like home.
3.0
This hotel was beautiful the staff was nice I truly enjoyed it
1.0
While it has potential there is little to no service provided. Free breakfast was repetitive and dependent on what was available. Housekeeping is not offered daily but even when requested it never happened. I had to collect towels & put the garbage out in the hallway. The room was dusty and not clean. Only 1 elevator was fuctional and it was dirty. Would not recommend at all.
3.0
Great location! Really nice rooms! Friendly staff! This place was perfect for our needs.
2.0
The staff was friendly. However, it took a moment to get their attention while they were scrolling. Only 1 elevator was working the entire time of our stay. At breakfast one of the staff dropped the pump lid for the coffee onto the floor. Instead of taking it to the kitchen to wash off the straw that goes into the coffee pot they simply put it back into the coffee pot. The windows in our room were single pane and looks like they have never been cleaned. They glazing lines were covered in black funk and the panes were covered in white mildew. Hair dryer was non-working and our tub backed up everytime while showering. No one on staff to unclog the drain, so it was really gross to stand in goodness knows while showering in foot deep water. :(
2.0
The hotel was in a great location. Room was spacious. Loved the record player in our room. The heating and air did not have a knob to adjust so we just had to guess. The door to the hallway had a large gap underneath and on the side where the hinges were letting in light but mostly letting in the marijauna be smoked across from us. It made it very uncomfortable in our room due to smell and we had two children under two. We asked for a pack in play but they didn’t give us the bottom for the baby to sleep on so we had to walk down to the car in valet to get it.
3.0
Very clean everybody was helpful, bartenders were awesome
2.0
Excellent stay! Unique and very comfortable!
2.0
This was a nicer than average hotel in the warehouse district, very convenient to the convention center. It is walkable for both restaurants and conferences, with the French Quarter and Bourbon Street a mere half mile by foot or Uber.
Building is historic brick but the hot water and heat & a/c work well
2.0
I will definitely stay here again. It's spacious, quaint, comfortable and affordable.
I cannot rate the breakfast - i didn't get to try it. The record player in the room is pretty cool and actaully works great! Such a nice novelty addition. Bed was comfortable- the linens could have been a little thicker because it was a little cold in the room despite turning up the heat. The central heat wasn't the most efficient.
The staff was accomodating and pleasant.
The tables were a little dusty but everything else was clean.
3.0
Lovely room, comfortable and unique, the room was huge
3.0
Loved having a separated bedroom from the sitting room and the views from our 7th floor room was amazing. Will definitely stay there again.
10.0
Amazing location, close to restaurants.
2.0
The room was just dirty enough to show housekeeping is infrequent and quick. Someones hair was in the bathroom ceiling, the vanity was falling apart. Our bathtub was clogged and drained slowly the entire time we were here. The edges of the bed frame were dusty. The front desk clerk, when he put down his phone, contacted maintenance about the tub, but nothing was done about it. The floor of the elevator was sticky our first morning, it doesn't look like it was mopped up. Eventually, people just tracked the sticky out or covered it in grime.
3.0
We really enjoyed the hotel. It was very conveniently located by the venue we were going to. The free breakfast was amazing!
10.0
Wonderful stay! Beautiful hotel, friendly staff, very clean! Great breakfast every morning. Location is amazing, it's close to everything... we walked to Bourbon Street, lots of great little bars and dining options. The building is so unique looking, we loved our room!
6.0
In our bathroom the wall paper was peeling off. The door to the bedroom area was removed. The whole hotel was extremely hot (we went in December) and was mentioned by multiple guests. The breakfast was ok for a continental but didn’t change the week were there.
8.0
Nice hotel, great ambiance in the lobby area and nice room. My only points of slight dissatisfaction are the cost of valet parking, which is required if you have a car, and the “city view” advertised that turned out to be a brick wall. Overall, good value and a positive experience.
6.0
We chose this for the Sugar Bowl/NYE weekend. Location was fantastic. Room set up was ideal for us traveling with our college kiddo. Cleanliness in bathroom was not good. Pictures on website made it look much more updated than it is. Very little interaction with staff as they stayed behind the front desk.Breakfast was not tasty. It shows that leadership is incredibly comfortable bring an average hotel.
6.0
The property is actually very attractive, but it is clearly lacking in care—it’s a management problem, I believe. Some of the online reservation functions didn’t want (e.g., online checkin), the valet parking attendant was nowhere to be found when we arrived, our car was left on the street all night (and yet we were still billed for valet parking), and I particularly want to emphasize how very unfriendly—and legitimately rude—the front desk staff was, both in person and on the phone. This includes the evening desk staff when we checked in and the morning staff when we checked out. In contrast, the maintenance staff was quite quick and nice when we had lightbulb issues in our room. The breakfast room attendant was also very friendly and visibly present keeping serving trays stocked and the area clean. This hotel is a good price, but a little worn around the edges. All tolerable, but the front desk staff attitude is really off putting. One last note: the scent of weed was disgusting in the lobby.
10.0
Very beautiful stay
4.0
The property is old. The rooms need to ne updated. Carpets have a bad smell and there is A.C problems. We moved rooms 3x for a 3night stay. The staff is very nice and helpful.
10.0
Very nice room and staff. Cool vintage warehouse made into rooms. They were kind enough to let us check in early and store our luggage at checkout. Only two very minor complaints.. the housekeeping crew kept knocking on the door in the am way before check out time. And the interior of the elevator needs some renovation. But they ran just fine! I'd stay again, and recommend to friends
10.0
The property was in an excellent location
5.0
Great service! The staff is A1
10.0
Great friendly and helpful staff!
8.0
Staff were very friendly and helpful. I will be booking another reservation in the future.
2.0
I called ahead to find out where to park and was told park our front in the Valet line, but it was full so I parked across the street and received a parking ticket the next morning. Other than that, the room was very nice.
5.0
The suite was great! Love the brick wall.If one is handicapped and has a placard can park on the road without fear of a ticket so you will save the $45 parking fee at the hotel. The breakfast was good. Walking distance to Bourbon Street. Would definitely stay there , again.
2.0
I wasn’t able to adjust the temperature in my room so the room was hot the whole time we were there which was extremely uncomfortable. There was no light bulbs in the room and an engineer had to come put bulbs in the ceiling. The engineer stated he’s not sure why the property is selling rooms that are having these types of issues and I agreed. My boyfriend and I didn’t even sleep because of the temperature in the room. I will never stay here again.
1.0
Our bathroom sink n tub was stopped up for 2 days
5.0
This hotel far exceeded my expectations! From the room, to the bar, to the hot breakfast, the Mercantile was absolutely perfect. I will definitely be staying here again! It was a little farther from the French Quarter and Bourbon Street than I expected, but the walk wasn’t bad.
10.0
The room was a great size for a family of 4. Loved the room.
5.0
Loved the suite style of the room with a sitting area separate from the bedroom. A fun added touch was a record player with several jazz records in the sitting area. It also comes with a nice continental breakfast. We didn't use the valet parking, but did find a public parking lot just a couple of blocks away that actually worked perfect for our over-sized truck. We would absolutely stay here again!
5.0
Loved the atmosphere and design of the hotel. In short walking distance to restaurants and bars. Valet parking was so convenient! We enjoyed our stay!
1.0
Our stay seemed to be okay. We checked in late. Went out to get food and came back to eat and relax to find another males underwear on chairs in living room from previous stay. I call as I was on the reservation and was not rude when I was told for the hotel to come up to see the item and advised them that our room should be not be billed. Yet I was told this would not be the case. When supposed management came to our door they were quick to leave prior to us opening door. My boyfriend then got on the phone with front desk and told the front desk that I was calm and cool to come talk to me the reservations boyfriend. No one came to talk to us. We were tired and went to sleep.
2.0
Terrible place
FAQs
How much does this hotel cost compared to others in Warehouse District?
The average price for a rental in Warehouse District is $188 per night. This rental is $57 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Mercantile Hotel New Orleans. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Mercantile Hotel New Orleans pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Mercantile Hotel New Orleans?
We found 5 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, laundry, and tv.
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