Whole service and the facility was really good. But I had resereved a room with bathtub, I was told there are no availability on that day I stayed at the front. It seems because of the reservation system.

Staff was very helpful and friendly

The service was great even throughout the night

Over all I was very happy with my experience.

The room , specially the bathroom was dirty.

When I made reservations I reserved a kings sizes suite and after driving for over 5 hours I got tor the hotel hoping to get some rest and my family and I, the receptionist told me he only had a doble bed, not even offer a solutions nor apology just said that what I have, at 2:30 am and been extremely exhausted and make me real mad 😡 because I have my wife which by the way she is pregnant and my daughter who is three years old, I didn’t like the idea but I have to take, then in the morning I ask to speak to the manager which was not available that’s what I told, I try to explain my concern to the girl ar from but once I again she was like, quote “that’s what we have “ not even an apology or even a way to make up for that, I was not trying to get anything for free but at least to show that you care for the customer, after all I will never stay at this hotel and of course I will never recommend this hotel to friends and family, and we have been going over tot the San Marcos expo for the last 9 years and I will never stay at this property NEVER AGAIN, by the way I heard some people complaining they offer breakfast until 11 am and it was 10:35 and they runout of food.

It is a nice hotel, good price. Nice location

Everything was perfect except the location, wish it would have been closer to other businesses..staff and food was excellent

Very friendly staff

I waited over half and hour to get my room.

What hotel doesn’t have hot water !?!? Couldn’t shower during my one night stay. The hot water was off and the staff was not upfront about the situation when we spoke.

El servicio es muy bueno, los trabajadores son demasiado agradables y atentos, las instalaciones son amplias, los cuartos son amplios, limpios y en muy buenas condiciones, como sugerencia deberian de contar con sillas de baño que sean un poco mas faciles de mover, mi papá es una persona con una discapacidad y no hemos encontrado un hotel con una silla de baño con llantitas para que su mobilidad sea mas cómoda, me imagino que no es ni el primer ni único caso. Pero en general tanto las instalaciones como su personal son excelentes.

I liked the hotel. If you have a car it is an excellent option because it is a 20 minute drive from the hotel to San Marcos. The breakfast is good but the employees must take care of the children because the food is exposed and not covered. The glasses are stained they should renew them.

Great room, good breakfast

Love my stay here everything was wonderful .

Nice hotel for a fair price

It was very clean and a very Friendly staff

Comfortably

The room

Nice hotel to stay for business or pleasure. Great front desk personnel and always courteous. Free breakfast, nice swimming pool.

B Location

It was a very good experience, very clean and desinfected

Staff was friendly and professional. The room was very clean and nice! We would stay here again.

good good

Everything

Excelente hotel. Las almohadas y las camas muy confortables. Estacionamiento incluido en el hotel. Personal muy amable y servicial. El desayuno muy completo y sabroso. Altamente recomendado.

Very clean and modern

I loved everything about this place and how welcoming the staff was. I will definitely stay here again.

Excellent in service, all super clean! We stayed 2 nights and everything was just great!

I got a room just the way I asked for, very nice! Finally, we had a proper breakfast buffet, much better than on previous occasions, now that some COVID-related restrictions are being lifted.

Very new and clean awesome spacious rooms

Staff was very friendly and helpful.