Heritage Hotel Cameron Highlands
About this hotel
Located in Tanah Rata, this lovely hotel for $52 per night is a great option for your next trip. Located 1,500 metres above sea level, Heritage Hotel Cameron Highlands is a Tudor-style boutique hotel situated on a hill surrounded by the vista of Tanah Rata.
Amenities
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Tanah Rata
Reviews
3.8/5.0
Good(2,683 Reviews)
100% verified reviews
7.0
- most of the staffs were hospitable
- very scenic view all around
- rooms were huge
- breakfast choice was decent
- ample parking space
- tv and interiors noticably dated
- hair found on the room phone
- baby roaches found in room
9.0
EVRYTHING MOSTLY JUST NICE
CLEANLINESS IS QUITE OFF, A BIT
9.0
The hotel was pretty decent. Large and clean toilet. We were accommodated in a spacious deluxe king room located in the new wing of the hotel. Situated in a convenient location.
Breakfast can do some upgrade on the taste
4.0
Location
Cleanliness. Very bad. There were dead lizards and cockroaches in our room and corridor.
8.0
The staffs are friendly, efficient.
Rooms are clean, housekeeping should have done a good job. Everything was working well.
A group of tourist, keep shouting n banging the door till late night, and their kids running non stop till midnight. Not an issue from hotel but made me go sleepless.
1.0
Breakfast only
Had a very bad experience. Changed 4 rooms coz almost all rooms had some or the other issue. Very bad condition hotel. Not worth
7.0
In general, all was quite ok with me and my family.
Toilet was not so clean. Could be better.
8.0
I love the location. I love the view, so fresh and lovely!
Old. Pintu almari bilik i tercabut. Cannot close. Lantai without carpet as shown. Quite spoil cause that's my 1st impression.
10.0
View
Ntg hv
6.0
Location
upon arrival,my room cannot be open,something related with batteries,then one of lamp bulb not functioning,I need to wait for awhile to wait them to fix it.
6.0
variant breakfast choice
-slippering floor
-only hv body shower & shampoo in bathroom
-leaky sink trap
10.0
Food
Wifi speed really bad. Should be 30mb minimum speed. If just 2mb, looks like 15years back to the future speed
5.0
Front office staff Mr Faiz was very nice in dealing an issue that came up regarding not having available the room type which we booked. His politeness was the only reason we decided to stay there. Property and the location was acceptable.
I booked 3 mountain view rooms and on arrival they said it was not available. I was told "on availability" but the website doesn't say "on availability". when I inquired about this Mr Amir who was the senior front office staff very rudely said if you don't want to accept what we offer, you shall cancel the booking and go somewhere else as if he did the booking for us.
After we traveled for almost 6 hrs and being tired and not getting the room type we booked, how mr Amir dealt the situation was horrible. He was most rudest front office staff I have ever seen and has a very bad attitude.
Staff interaction with guest was poor probably racist to the skin color.
Staff at the restaurant during breakfast also even doesn't greet but straight away says how much it costs.
Floor carpets of the rooms were old and with full of stains.
7.0
ok and comfy…
menu for breakfast very simple…
2.0
location is peaceful
the room is too old and need to change especially the carpet
8.0
Stain at bedsheet(Spot of blood, might be from previous guest.
Bfast not so good, but it's ok still acceptable.
1.0
Obviously nothing impressed me other than the location
Is old, dirty, the room was smelly, the furniture in the room was not well maintained especially the bed, no cover for the blanket etc
10.0
Walaupun lama... Tapi steady lerrr
Need a bit more friendly
7.0
Environment .. quiet and easy access to places of interest.
A bit run down.. need refurbishment esp the toilet
7.0
Love the room size and surrounding environment of the hotel. The bed is comfy, the scenery from our room balcony is beautiful.
The check in process is quite disappointing. I was trying my luck to check in a bit earlier at 2.30pm but was informed by the reception lady to check in at 3pm. I am fine with that. When I came back at 3pm, the line queueing for check in was quite long. I queued patiently. After queued for 15 mins and when it's my turn, suddenly the lady told me to go to other counter to check in because its time for her to change shift. I was shocked and speechless.... Then i went to other counter and queue all over again, after 15 mins queue and finally my turn, I was informed that the room is not ready. Pending house keeping...and its ald 3.30pm...When i asked how long I need to wait? The reception told me not sure, he will call me after the room is ready...I sincerely hope the hotel management will look into this matter seriously and improve your service.
FAQs
How much does this hotel cost compared to others in Tanah Rata?
The average price for a rental in Tanah Rata is $52 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Heritage Hotel Cameron Highlands. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Heritage Hotel Cameron Highlands pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Heritage Hotel Cameron Highlands?
We found 9 amenities for this rental. This includes internet / wifi, parking, laundry, balcony / patio, and tv.
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