The Platinum Suites
About this apartment hotel
Located in Kuala Lumpur City, this attractive apartment hotel for $85 per night is a great choice for your next vacation. Comfortable Kuala Lumpur aparthotel in Golden Triangle with 2 outdoor swimming pools Along with 2 outdoor pools, this smoke-free aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking. Each apartment provides an LCD TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a sitting area. The Platinum Suites offers 5 air-conditioned accommodations with washers/dryers and complimentary bottled water. Accommodations offer separate sitting areas. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. This Kuala Lumpur aparthotel provides complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Gym / Fitness Center
Map of Kuala Lumpur City
Reviews
4.0/5.0
Good(60 Reviews)
1.0
So bad management
3.0
If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.
1.0
Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience
4.0
Everything is ok only that the toilet flooring too slippery for kids.
2.0
Not clean. Took a long time to check in etc
4.0
Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
3.0
Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.
3.0
Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.
1.0
disappointing but agent service is thumbs up
2.0
During Chrismas, there is no better accomodation than The Platinum Suite at this price.
2.0
I have cancel my stay at this hotel because no body/agent appear during my artival... i have to wait almost 4 hour from 8pm until 12 midnight..
my worst experience
2.0
Amazing infinity pool. Spacious rooms. Great location.
3.0
The 51st floor infinity pool was SUPERB!!! The panoramic view of both the Petronas Twin Tower AND the KL Tower was incredible. We LOVED the pool. But when we went up to the pool the security guards gave us a tough time after asking us if we were guest of the Platinum Suites or Face Suites. We felt almost unwanted by them to enter the pool area. The infinity pool was the ONLY reason we booked in to this place. Then after we got to the pool the towel guy would NOT give us a towel saying it's only for the Face Suite guests. It's a great fantastic pool BUT service sucked. What kind of pool do you go to that you are not welcome for a darn towel??? RUDE But the rooms/apartment suites were very clean and modern.
2.5
The 51st floor infinity pool was SUPERB!!! The panoramic view of both the Petronas Twin Tower AND the KL Tower was incredible. We LOVED the pool. But when we went up to the pool the security guards gave us a tough time after asking us if we were guest of the Platinum Suites or Face Suites. We felt almost unwanted by them to enter the pool area. The infinity pool was the ONLY reason we booked in to this place. Then after we got to the pool the towel guy would NOT give us a towel saying its only for the Face Suite guests. Its a great fantastic pool BUT service sucked. What kind of pool do you go to that you are not welcome for a darn towel??? RUDE But the rooms/apartment suites were very clean and modern.
2.5
Excellent n my children really love this trip
1.0
I was unable to determine who was in charge of checking in and why I was unable to check in.
We were sitting in the lobby looking at people in plain clothes, looking for two hours of disappearing and disappearing.
The hotel's resident employees ' attitude was half-hearted, and there was absolutely no compensation for two hours of late check-in.
Women cleaning houses were also dressed in plain clothes, and cleaning up toilet or table cleaning was rarely done.
4.0
It is a 5 star appartment.
Only service is very poor.
3.0
State if the art hotel apartment.everything was perfect for our stay ,check in was fast .the only small issue was because it's part of a hotel the lifts were abit slow as the hotel was very busy .location was excellent and communicating with the lovely chaps who checked us in etc was really easy any time of the day at all.would defninatly stay again .tjanks guys and also very cheap for the quality of hotel it is .roof top pool and outstanding views of the petronas towers and Kl tower plus the Kl sky scrapers .even from our suite the views were amazing.
2.5
State if the art hotel apartment.everything was perfect for our stay ,check in was fast .the only small issue was because its part of a hotel the lifts were abit slow as the hotel was very busy .location was excellent and communicating with the lovely chaps who checked us in etc was really easy any time of the day at all.would defninatly stay again .tjanks guys and also very cheap for the quality of hotel it is .roof top pool and outstanding views of the petronas towers and Kl tower plus the Kl sky scrapers .even from our suite the views were amazing.
2.0
Not convenient for big groups ,l having problems to get the different floor for 4 suites and different building some more,cannot visit each other cos the room card only can scan the specific floor.
2.5
Way better than the photos!, no reception but there is a concierge that hands you the keys 24/7. Pool is fantastic, an icon in KL. Restaurant in the 51st floor is a little expensive for Malaysia but really good. Lots of families and couples. Gym has great view. Room very, very comfortable, specially when traveling with family.
5.0
Nice apartment with fully equipped. Swimming Pool has a great view.
2.0
the good choice for family trip.
2.0
the room is cozy and clean, with good view. the swimming pool is awesome, but the hotel is not easy to be found, we'd asked a few taxi drivers before we got there.
4.0
The location was very nice to access the famous twin tower.
The pool provides amazing view.
Fast response when I asked some help.
1.0
The reception was not informed that we are checking in late at night. They took almost half an hour for the checkin. The room was not well cleaned. The floor was not mop.. Dusty. The kitchen basin was full of red ant roaming around and leftover noodle around the basin. The floor mat in the bathroom was not changed.....still wet and dirty. No wifi....wifi not working...need to go down lobby to finished my work . It took me and my family to stay in the lobby for more than 1 hour....very disappointed
5.0
Brand new apartment with 2 bedrooms and 2 bathrooms! Everything is clean and new, just that the common bathroom was slightly dusty. King bed in master bedroom and queen bed in another room. There are 2 foldable single sized bed in living room. The max occupancy will be 6. It is about 10 min walk to KLCC and 5 min walk to the nearest shopping mall. View from infinity pool at level 51 is spectacular!
5.0
This is our first time staying at an apartment and we are loving the experience. The apartment is equipped with kitchenette, working stove and Bosch appliances (microwave, washer/dryer and refrigerator). We are a small family so the space is quite huge. Thus, suitable for two families or couples. We really love the infinity pool and the magnificent view of twin towers. Gym is rather small with limited machines. Like AirBnB, please call the phone number provided by Expedia upon arrival, the owner of the apartment will send his staff to the lobby to receive you. And do remember to bring towels for swimming.
2.0
amazing pool view
2.5
It was a great experience! Will be doing it again soon.
FAQs
How much does this apartment hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is $39 per night. This rental is $46 above the average.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at The Platinum Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at The Platinum Suites. Enjoy the water!
Is The Platinum Suites pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Platinum Suites?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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