Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
8 / 10
Remembering Kingsley
Kingsley customer service was BRILLIANT and extremely ACCOMMODATING. This guy has a heart of gold. Thank you so much.Its a credit to your character.
We were two people and we only had one chair.
10 / 10
Amazing value for money, spotless cleanliness, and the ultimate location to experience Istanbul!
The hotel's physical facilities were top-notch, and the cleanliness was absolutely exceptional. The location is right in the middle of Istiklal Street—a truly amazing spot to really feel the vibe of Istanbul!
7 / 10
Pleasant stay at almost Istanbul downtown
Location was unbeatable and accommodation was good.
Recepcionist assured towels would be changed daily, but it wasn’t like that.
1 / 10
Just a hell...
Nothing.
Booking reference: 5542683643
Accommodation: Palmy Homes Istiklal, Istanbul
Dates: 21–28 February 2026
After many years using Booking.com, my recent experience has left me feeling deeply frustrated, powerless and honestly humiliated as a customer.
I made a reservation through Booking.com for an apartment in Istanbul. Only a few days after confirming the booking, the accommodation disappeared completely from the Booking platform, which immediately raised serious concerns.
Both my travel companion (who is Turkish) and I tried repeatedly to contact the property. She called several times and no one ever answered the phone. I informed Booking.com immediately and asked for assistance.
Booking initially claimed they would contact the accommodation. Later, they admitted in writing that they themselves were unable to reach the property.
At that point the trip was approaching quickly. For almost a month, my only request to Booking.com was very simple:
allow me to cancel the reservation so I could book another accommodation that felt safe and reliable.
I even made it clear that I would gladly book another place through Booking.com, because I had been a loyal customer for years and trusted their platform.
They refused.
Instead, I was repeatedly told to wait until arriving in the city and "see what happens then", despite the fact that:
the property had disappeared from their own platform
neither the host nor Booking.com could reach the accommodation
there was no confirmation that the place even existed anymore.
As a traveler arriving in a foreign country, this situation created extreme stress and uncertainty.
When we finally arrived, the accommodation conditions were completely unacceptable, including no elevator and dangerously steep stairs, among other serious issues. If either of us had had any mobility limitations, the place would have been completely unusable.
The most shocking part is that Booking.
Kingsley customer service was BRILLIANT and extremely ACCOMMODATING. This guy has a heart of gold. Thank you so much.Its a credit to your character.
We were two people and we only had one chair.
10 / 10Outstanding·Jun 2026
The hotel's physical facilities were top-notch, and the cleanliness was absolutely exceptional. The location is right in the middle of Istiklal Street—a truly amazing spot to really feel the vibe of Istanbul!
7 / 10Good·May 2026
Location was unbeatable and accommodation was good.
Recepcionist assured towels would be changed daily, but it wasn’t like that.
6 / 10Average·May 2023
Close to Istiklal St, central
The hotel staff only wanted cash payment with no receipt given. No elevator. Small room.
{start_header}Prime City Centre Location{end_header}
{start_body}Palmy Homes Istiklal is located in the heart of Istanbul, providing easy access to key attractions. The apartment is about 22 miles from Istanbul Airport.{end_body}
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Palmy Homes Istiklal. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Palmy Homes Istiklal pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Palmy Homes Istiklal?
We found 15 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
"The hotel's physical facilities were top-notch, and the cleanliness was absolutely exceptional. The location is right in the middle of Istiklal Street—a truly amazing spot to really feel the vibe of I..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
{start_header}Prime City Centre Location{end_header}
{start_body}Palmy Homes Istiklal is located in the heart of Istanbul, providing easy access to key attractions. The apartment is about 22 miles from Istanbul Airport.{end_body}
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Istanbul
Ratings and reviews
6.7 / 10
Average(44 Ratings)
100% verified reviews
8 / 10Excellent·Nov 2026
Kingsley customer service was BRILLIANT and extremely ACCOMMODATING. This guy has a heart of gold. Thank you so much.Its a credit to your character.
We were two people and we only had one chair.
10 / 10Outstanding·Jun 2026
The hotel's physical facilities were top-notch, and the cleanliness was absolutely exceptional. The location is right in the middle of Istiklal Street—a truly amazing spot to really feel the vibe of Istanbul!
7 / 10Good·May 2026
Location was unbeatable and accommodation was good.
Recepcionist assured towels would be changed daily, but it wasn’t like that.
6 / 10Average·May 2023
Close to Istiklal St, central
The hotel staff only wanted cash payment with no receipt given. No elevator. Small room.
$$$$
6.7Average
(44 Ratings)
"The hotel's physical facilities were top-notch, and the cleanliness was absolutely exceptional. The location is right in the middle of Istiklal Street—a truly amazing spot to really feel the vibe of I..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Istanbul
About this apartment rental
{start_header}Prime City Centre Location{end_header}
{start_body}Palmy Homes Istiklal is located in the heart of Istanbul, providing easy access to key attractions. The apartment is about 22 miles from Istanbul Airport.{end_body}
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Palmy Homes Istiklal. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Palmy Homes Istiklal pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Palmy Homes Istiklal?
We found 15 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Free WiFi/internet · Air conditioning · Balcony/Terrace
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