Maitrise Hotel Maida Vale
About this hotel
Nestled in City of Westminster, this lovely hotel for $120 per night is a great option for your next trip. Comfortable Victorian hotel near ZSL London Zoo Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Maitrise Hotel Maida Vale offers 109 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Map of City of Westminster
Reviews
3.4/5.0
Average(1,027 Reviews)
3.0
Best no nonsense hotel in London. I use it for most of my stays in London.
1.0
The room in the basement was a nightmare to get to. There was no indication when making the booking that it was not easy to access for my elderly mother. Whilst there a customer complained about the bed sheets not having been changed which was similar of our experience. Our room was just below an air handling unit which kept starting and stopping all night making sleeping near on impossible. I do not recommend this hotel at all especially if you're elderly, have lots of bags, don't have great mobility or aren't fit
1.0
The moment you walk in the room we could smell the dampness!!, bed was broken at bottom of base would not close.
3.0
Modern and clean hotel room, good location to tube station and also very affordable.
2.0
Felt so unsafe, was so dirty and a woman had access to our door and let herself in whilst we were getting ready. no point in even getting a window room as the windows are boarded off due to the area being unsafe
2.0
Overall it was an ok stay, bathroom had a horrible sewer smell and there was a dirty cup on the bin in there when we got in the room and there were also hairs in the shower tray. The bed wasn’t very comfortable and the cushion was rock hard.
2.0
Hotel was disappointing, three pillows on a double bed then told there are no extra pillows. Sink was blocked and when I reported it I was told that the maintenance guy would be there later on?! Hotel room was smelly and smelt like drains. It appeared that staff are aware of the low budget dirty hotel however they were polite and accommodating.
6.0
night 1 no air conditioning & no hot water either,
Day 2 moved us to another room which was smaller , complained and was finally granted another more compatible room.
1.0
This is the 3rd time i’ve stayed here and this was by far the worst. You walk into the reception to an overwhelming smell of urine, i’m guessing there is a toilet nearby. The shower was dirty, the tv channels kept changing by itself. The bed was so hard and uncomfortable to sleep on, the tap in the bathroom was loose and felt like it was gonna fall off the counter at anytime.
The receptionist who checked me in, helped herself into my room while i was undressed When i confronted the manager he was not very receptive of my concerns, said he would speak to her and walked off. I asked for a call back with an explanation which has not happened. The hotel is also not answering the phone to me.
1.0
I’m sure all the rooms are not like this but ours smelt like damp mould. There was mould all around the room and window would not open to get fresh air. I attempted to email to sort this out however no reply.
1.0
The entrance to the hotel was nice and welcoming. We were on the basement floor which was dark and dreary, and very very loud.
Room condition overall okay, many dings and marks in the walls and furniture. Needs a lick of paint. Walls extremely thin can hear next door make a cup of tea. Bathroom lights very dark. 2 lights did not work, one flashed like in a bloody rave. Flush very weak had to press it a few times to flush anything. Shower was nice but the shower screen did nothing and flooded the room.
Mattresses are comfortable however only get one, very very thin pillow so not comfortable. During the night every night there was a constant beeping/ringing coming from outside the room somewhere, maybe above, sounded as if a fire door or something was left open so the beeping was to alarm, but it never stopped.
Terrible
2.0
Our room was dirty, toilet seat was loose, shower tray was dirty, tower rail was very dusty, floor was uneven and a trip hazard, only two pillows on the bed for two adults, dead spider on the wall, room generally not clean, air con was not working and we were unable to open the window- Room was extremely hot at night.
3.0
This was an average hotel, would call it more of.a budget hotel. Needed a bit of a tidy up, our room still had confetti from a party or something on the floor. The bedding had holes in it, bedding was more of a single quilt on a double bed. We complained twice but nothing was done.
1.0
When arriving at the hotel, i was told that my payment had already been taken out of my account. I did not authorise this, as i was intending to pay cash when i arrived. My friend and i were given two rooms, one on the fourth floor one on the 1st. Not what we wanted. The room.131 was practically impossible to find. No signs to help. My room 404 had not been cleaned properly as the shower plug was jammed (and i mean jammed) with long hair. And made me feel sick. We had a smoke alarm.go off where someone had been smoking. So all in all this was the worse experience i have had booking with your company.
4.0
Easy check in and check out, for an affordable price the stay was very adequate. No frills - but I got what I expected.
1.0
My stay at the Maitrise was not a good experience. Firstly, when I arrived I had to wait 5-6 minutes before anyone appeared at the reception desk. When I made a comment, the young lady started to argue about the time and was insistent it was only 2 minutes. That’s not the point. I shouldn’t have to wait. On check out( 7.58am the following day) there was again no one on reception.
The room I was allocated (115) was very scruffy with a lot of marks on the walls, marks on the bathroom mirror and the toilet wasn’t cleaned properly with dried urine stains on the toilet basin.
The light switches by the bedside don’t work, and to switch them off you have to get out of bed, which seems to defeat the objective
To add insult to injury, the full amount was taken from my credit card on the 15th September and a further £123.30 taken on the day of departure (21/9) . I have queried this second amount as it is unlawful for this payment to have been taken and Hotels.com contacted The Maiteise only to be told by the manager that it hasn’t been taken (I have illustrated the payment through my credit card bill).
Overall, for the amount paid, the experience was really poor. I am not sure how the Maitrise Hotel has achieved a 4 Star status as it really doesn't represent the condition of the rooms or the service offered
2.0
The hotel was kelt very clean . the air conditioner was not very good my room was hot . also there were fleas in the room. I saw a small black bug jump from the bathroom floor and was on my chest waking up. I got bites on my throat and ears as i coverd my whole body in a track suit amd long socks and my hear was exposed. I work in pest control and just was staying to sleepmand head out early each mornong of my stay so the accompadations were perfect and the location to transit and where i needed to be in the city was ideal. The front desk was kind and and made check in and out very easy. Hotel was very clean and was very affordable.
2.0
Very good place for the price and location. We had a no-window room in the basement which was perfect as there was very little noise and it kept nice and cool despite outside temps being around 30 C. And the aircon worked very well too when we needed it.
Location is fantastic for getting around London. Several tube stations nearby, overground just across the street and a dozen busses stopping on the street.
The hotel and service isn't up to 4 stars but then neither is the price. The hotel needs little repairs here and there, cleaning is subpar and the most importantly, the wifi is broken. And in the basement there is no phone service either, so if my boyfriend wasn't so good with tech, we would've been totally screwed without any internet inside the hotel.
3.0
The location was great. The staff were helpful. There was a loud noise in my room all night. It sounded like the drains or AC unit. The noise was very loud.
1.0
A particular staff in the evening shift would not change the room that had problem allowing me stay at a smelly room for 5 days. If it were not the short circuit issue in the room on the last day, I wouldn’t be changed to a more airy room at the same floor. The remaining of the staff, mainly female staffs were very nice, including the cleaning ladies. However my overall stay was ruined by this evening staff who was rude and lazy.
3.0
Hotel was average at best. Not in the best area.
3.0
I accidentally booked single room for 1 person. Luckily when we got there and I was informed they had a superior king room available which was an extra £45 which was my fault. Unfortunately if this was one of their best room the others must be terrible. Very small and cramped with no way of opening any windows for some fresh air.
2.0
I do feel the room was not to the standard that I would have expected from a hotel of this calibre. There were marks on most of the walls and bathroom door, the bathroom had excess limescale throughout especially in the shower cubicle, there was a big stain on the carpet as you entered the room and overall the room was lacking in cleanliness and not to the expected standard I would have expected from a 4 star establishment.
5.0
Room was very clean and the property was well maintained
1.0
I don't recommend this hotel. We had problem after problem. Our basic amenities could not be provided for us. We booked two rooms and the toilet was not working in one of our rooms. The staff couldn't help us get a new room our first night there. Luckily we had one functioning toilet, otherwise we would have been forced to use the toilet down in the lobby.
We got a new room the second night. Sadly they put us in the basement. No upgrades, no compensation, and not even an apology for the inconvenience.
The pillows in the first room were gross and smelled like sweat. We had to ask multiple times to get new pillows before someone finally helped us.
Sadly our stay even ended in a bad note. They couldn't store our bags for us on our last day in London, even though it's advertised here that there is storage. We had to pay extra at a train station to have them stored instead.
1.0
One member of staff was very rude to me on arrival. Hotel smells, due to being unable to open windows for fresh air. Cleaner's did not clean the room any of the days of our stay, only topped up coffee and sugar supply, and just left some clean towels on the un-made bed. Room was stuffy as unable to open window, I paid extra for a room with a window, just to find that I couldn't open it for fresh air.
4.0
Suited the purpose. clean room although I suspect someone had been smoking in it.
comfortable bed. good shower.
No complaints
3.0
Lovely hotel, comfortable, clean, modern and superb value for money. Will definitely be staying again.
2.0
Not a 4* hotel at all but staff were great and really friendly and helpful
1.0
Good location but other than that wouldn’t recommend. Staff quite abrupt. Room tiny. Drawers broken. Fridge broken and unplugged with loads of water in bottom. Not even enough floor place to put tiny suitcase on floor. No bathroom toiletries other than tiny hand soap. Sink plug broken and tap very wobbly. No hand towel. One tiny thin pillow per person. Asked reception for another told yes no problem but no pillow appeared. Bathroom window locked shut. Air con broken. Hotel also had very peculiar stinky smell. Glad we were barely in the room and just literally needed a bed for the night
4.0
Got a very small room, otherwise very nice hotel with a gym and Chaiiwala attached, strong wifi signal which covers the hotel and both outside facilities
4.0
The staff was super helpful. When I hadn’t slept in 20 hours and needed to check in early the desk clerk didn’t flinch even though it was still 30 minutes from early check in. When it became apparent that evening that the a/c was not working and it was blazing hot like a sauna in there. The clerk did not hesitate to explore every avenue, eventually moving me to a different room that was fantastic.
2.0
Bad smell in the room which was similar to body odour and what looked like poo smudged on the wall beside the toilet. The room was incredibly small with no wadrobe to hang up clothes in.
2.0
It does what it says on the tin - had what we needed
4.0
Very local
Linked to restaurant and gym
5.0
The room was clean and the hotel was well organized. There is not many food options around though. Only an Indian place in the lobby. The hotel has lots of transportation options with the Tube, buses and overground all a 5 minute walk. Other than that, totally recommend!
2.0
Mine was a pure "bed for the night" stay. Easy to get to - tube station was a quick 4 minute walk away. Despite looking over Kilburn High Road the room was quiet. Was clean - despite being fully functional (good shower), the bathroom could have done with some TLC (sink tap was loose/shower door was not connected properly). But I would stay there again.
3.0
Ok but noisy (the next door restaurant that actually used to be the hotel’s dining room is now occupied by a noisy crowd). This was an unfortunate move.
5.0
Great place to stay
4.0
Location was convenient to public transportation. Room was in the basement which was okay. Wifi was on and off.
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $194 per night. This rental is $74 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Maitrise Hotel Maida Vale. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Maitrise Hotel Maida Vale pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Maitrise Hotel Maida Vale?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.
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