I think you will find this review to be very consistent with others. Wonderful property, rooms, and overall experience. Their check-in process needs work. If you’re going to have a virtual check-in process, people should be armed with all of the information necessary to enter the room when they arrive at or after 3 o’clock. The people attending this process are slow to respond.

My husband and I stayed here for 4 nights in May 2026. Our suite was equiped with everthing one could possibly want. Clean and so lovely. The grounds are are stunning. This is a peaceful oasis. I highly recommend.

I LOVED this hotel BUT we never saw a single staff member in our 2 night stay. Check in and check out was done virtually. Upload all your information and they will send you your unit and code. Unfortunately with travelling I missed that info. It did say they had check in during regular hours so I didn’t worry about anything. Until we are sitting in the lot in the rain trying to upload and fill out forms on my phone. Response wasn’t immediate. I tried calling the number a couple times and no answer. Emailed and messaged via Expedia numerous times . We actually walked next door to Destino restaurant and enjoyed a fabulous dinner while we waited for their «virtual agent» to respond. Once in the room we were happy with the cabin. Beautiful cabin in a beautiful setting. Out of town enough to feel peaceful. Was a little disappointed with the «hottie» as it was actually a jacuzzi tub on the deck that you have to fill with water. It was chilly and so didn’t use it because I didn’t want to wait to fill it. So I would consider staying there again and would give a better rating if we could deal with real people. I didn’t book any tours with them either because it was all with a QR code online. There wasn’t enough effort on their part to warrant the extra business so went into town and booked at a tour company in person! Side note…if you do choose to stay, eat next door at Destino. Great food and drinks. Great service! Lovely staff! REAL PEOPLE!

Spacious room, clean and modern. The bathroom was awesome. Views on the garden and the river were stunning. We recommend!