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Location
Reviews
2 / 10
A stunningly disappointing apartment – best avoided!
The kitchen equipment was working. There was a sink, a refrigerator, a toaster and shelves with cutlery. The bathroom upstairs was in full working order.
We booked an apartment for 3 nights in this apartment in Cardiff. Since it was already late when we arrived we stayed for one night, spent the night looking for alternative hotels on our cell phone, and then moved out the next morning in disgust. This cost us a good 200 euro to abandon the place early.
This was advertised as a “stunning” city center apartment boutique apartment, the only thing stunning about the apartment was the mismatch between the description on the Booking posting and the actual apartment.
First, it was extremely dirty. This apartment had not been cleaned properly with windows dirty, binds dirty, dust everywhere, stains and yuck all over the place.
Second, it was quite run-down and in need of a real renovation. Like literally scratches and holes in the wallpaper.
Third, it was small. Uncomfortably small, the stairs are steep and barely allow you to lug your suitcases upstairs.
Fourth, the pictures on Booking don’t really reflect the apartment. They are a mix of 3-4 different apartments together that are a photomontage so that you don’t really know what your apartment will look like that you pay for. The photos were taken likely decades ago.
Fifth, it was in a run-down neighborhood that doesn’t look too safe.
Sixth, it was very hot in summer. Like unbearably hot.
Seventh, there were mosquitoes.
Eighth, the owner or manager was not responsive when we asked for a refund after moving out after one night, pretending ignorance.
8 / 10
A great location apartment that was perfect for my stay in Cardiff
I liked it was a whole apartment with a separate kitchen with lounge and bathroom area
It would have been helpful to have some basics in the fridge - milk etc
8 / 10
Good choice for a group visit to Cardiff
Great location and clear instructions. Incredibly comfortable and good value for 4 of us. Was easy to find. Would definitely use again for a trip to Cardiff
The pictures don't make it clear that it's photos of several apartments, so it didn't look how we expected it to, we expected the apartment in the first selection of images. There was no cloths or sponges to do our own dishes or clean up after ourselves. Coffee pods provided don't fit the machine. No sugar in the pot by the kettle with tea/coffee
1 / 10
HORRIFIC - photos are misleading - apartment is dirty and they will steal your money -DO NOT STAY HERE
Central location
Owners and fraud - DO NOT BOOK HERE- I have stayed all over the world and never encountered fraud like . They send us pictures of stains on carpet and said we created them - I was here with my mum aunt aunt - we basically had tea and toast in the apartment- crazy and super upsetting - DO NOT STAY HERE
I liked it was a whole apartment with a separate kitchen with lounge and bathroom area
It would have been helpful to have some basics in the fridge - milk etc
8 / 10Excellent·Sep 2026
Great location and clear instructions. Incredibly comfortable and good value for 4 of us. Was easy to find. Would definitely use again for a trip to Cardiff
The pictures don't make it clear that it's photos of several apartments, so it didn't look how we expected it to, we expected the apartment in the first selection of images. There was no cloths or sponges to do our own dishes or clean up after ourselves. Coffee pods provided don't fit the machine. No sugar in the pot by the kettle with tea/coffee
10 / 10Outstanding·May 2026
Very nice and clean
👍
5 / 10·Jun 2026
Location was good. Nice little place
The fact that it wasn’t clean. We found multiple hairs in places a dirty black spoon in the drawer. The whole place could do with a paint and a little attention to detail.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Boutique City Centre Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Boutique City Centre Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Boutique City Centre Apartments?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Accessible Parking
Family friendly
Fire alarm
Tennis court
Cleaning products
Map of Cardiff
Ratings and reviews
8.2 / 10
Excellent(161 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
I liked it was a whole apartment with a separate kitchen with lounge and bathroom area
It would have been helpful to have some basics in the fridge - milk etc
8 / 10Excellent·Sep 2026
Great location and clear instructions. Incredibly comfortable and good value for 4 of us. Was easy to find. Would definitely use again for a trip to Cardiff
The pictures don't make it clear that it's photos of several apartments, so it didn't look how we expected it to, we expected the apartment in the first selection of images. There was no cloths or sponges to do our own dishes or clean up after ourselves. Coffee pods provided don't fit the machine. No sugar in the pot by the kettle with tea/coffee
10 / 10Outstanding·May 2026
Very nice and clean
👍
5 / 10·Jun 2026
Location was good. Nice little place
The fact that it wasn’t clean. We found multiple hairs in places a dirty black spoon in the drawer. The whole place could do with a paint and a little attention to detail.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Cardiff
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Accessible Parking
Family friendly
Fire alarm
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Boutique City Centre Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Boutique City Centre Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Boutique City Centre Apartments?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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