Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
10 / 10
satisfeito!
gostei muito da vista
o fogão elétrico não tava pegando muito bem, mas, fora isso estadia ótima. recomendo demais, vão gostar da experiência!
1 / 10
Administradora desse apt é uma barraca, equipe super desrespeitosas tratam o cliente como lixo.
A palavra que define é decepção, o Risort Marulhos deveria escolher melhor suas terceirizadas.
REGISTRO DE OCORRÊNCIA
No dia 17 de julho, cheguei ao Marolho para hospedagem no apartamento nº 403, Bloco E.
Cheguei ao local por volta das 12h30 e aguardei o horário previsto para o check-in, que seria a partir das 14h. Às 14h30, ao entrar no apartamento, constatei que o imóvel se encontrava completamente sujo e sem as condições mínimas de higiene para ocupação, conforme demonstrado nos vídeos encaminhados à administradora Christoff Luz – Atendimento Relocation PE.
Assim que identifiquei a situação, entrei em contato com a administradora, que pediu desculpas e informou que providenciaria a limpeza do imóvel. Entretanto, até as 16h48, não houve qualquer solução ou retorno efetivo.
Diante da demora, entrei novamente em contato com a administradora e fui atendida por uma funcionária identificada como Beatriz, que demonstrou total falta de empatia, profissionalismo e respeito no atendimento. Limitou-se a informar que eu já havia sido atendida e que deveria continuar aguardando, sem fornecer qualquer prazo ou previsão para a resolução do problema.
Ressalto que estou acompanhada de duas crianças, impossibilitada de utilizar o apartamento para tomar banho, organizar nossos pertences e iniciar a hospedagem, comprometendo completamente o período de lazer planejado para o final de semana.
Além da falta de condições do imóvel, o que mais causa indignação é o descaso, a ausência de informações e o péssimo atendimento prestado pela administradora Christoff Luz – Atendimento Relocation PE, que deixou de prestar a assistência necessária diante de um problema causado exclusivamente por sua falha.
Diante de todos os transtornos sofridos, deixo registrado que adotarei as medidas judiciais cabíveis, buscando a reparação pelos danos materiais e danos morais decorrentes da má prestação do serviço, do descumprimento das obrigações contratuais e do tratamento desrespeitoso recebido.
8 / 10
Hermoso Resort! La mejor zona de Porto!
El complejo es muy lindo, perfecto para familias con niños! La salida a la playa divina, aunque el mar ahí no es tan bueno para meterse!
Las clases de Aqua gym son para personas de más de 100 años! 🤦♀️ ni la gente grande se prende por eso!
5 / 10
Razoável, espera mais
Da estrutura do resort de piscinas
A limpeza, o ar da sala não gela, ninguém conseguiu dormir na sala, o sofá cama tb detona a coluna
Parking is not specified as an available amenity at Marulhos Resort - Excellent Flat (up to 6 people) - Muro Alto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Marulhos Resort - Excellent Flat (up to 6 people) - Muro Alto. Enjoy the water!
Is Marulhos Resort - Excellent Flat (up to 6 people) - Muro Alto pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Marulhos Resort - Excellent Flat (up to 6 people) - Muro Alto?
We found 16 amenities for this rental. This includes air conditioning, pool, non-smoking, gym, and bar.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of State of Pernambuco, Brazil
About this apartment rental
Comfortable Accommodations
Amenities
Air conditioning
Pool
Non-smoking
Gym
Bar
Hot tub/Jacuzzi
Beach access
Shared living spaces
Laundry services
Sauna
Beach front
Outdoor Cooking
Family friendly
Accessible by lift
Housekeeping available
Tennis court
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Marulhos Resort - Excellent Flat (up to 6 people) - Muro Alto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Marulhos Resort - Excellent Flat (up to 6 people) - Muro Alto. Enjoy the water!
Is Marulhos Resort - Excellent Flat (up to 6 people) - Muro Alto pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Marulhos Resort - Excellent Flat (up to 6 people) - Muro Alto?
We found 16 amenities for this rental. This includes air conditioning, pool, non-smoking, gym, and bar.
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