House in Tasman District, Tasman, New Zealand
6 guests · 3 bedrooms · 2 baths
Reasons to book
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Includes essentialsFree WiFi/internet, Garden and more
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Garden
Map of Tasman District, Tasman, New Zealand
Ratings and reviews
100% verified reviews5 / 10·Apr 2025
The fire place is awesome. It made the whole house warm from the cold rainy days and nights. Thanks to my husband who found the firewood underneath the house.
The communication and instructions for the heating system were absolutely AWEFUL!
There were NO instructions provided, and we arrived to cold, rainy weather—completely unprepared. I called the call centre for help, and surprise, surprise, they had NO IDEA about the heating setup. The woman I spoke to said she'd contact the property manager and get back to me. Well, guess what? I waited 15 damn hours and heard NOTHING. We ended up sleeping through a freezing cold night after an exhausting 8-hour drive from Christchurch.
I foolishly assumed the property manager would follow up, nope! So I had to call again, only to be told by the agent we were expected to supply our own firewood, and the HRV system isn’t even for heating—just some bloody ventilation system.
On top of that, the agent told me they “weren’t allowed” to give out the property manager’s contact details, so I couldn’t even speak directly to the person who actually manages the place. Instead, I had to go through some useless Auckland call centre, dragging out the whole process even more.
Thank god there was at least a portable heater for the kids’ room.
The next night, my husband found a pile of firewood UNDERNEATH THE HOUSE. Seriously?! If anyone, the call centre agent or the property manager, actually knew anything about the property, they could’ve just told us the place only uses a fireplace for heating and that firewood is stored underneath. But no, they left us in the dark. And when I booked this place, none of this was mentioned either. Absolutely disgraceful how the whole thing was handled.
NOT RECOMMENDED at all!
PS. They said the view is magnificent according to the feedback and photos but it was stormy the whole time so no views for us.
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