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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
1 / 10
Misleading listing and extremely poor service
The worst accommodation experience I have ever had.
First of all the building and appartment are old and dirty.
When we arrived for check-in there was no one to check in us and 0 instructions, we had to contact property through different channels to receive an instruction. After check in we discovered that the management company’s tenant contract with the building had already expired. Because of this, none of our access cards worked properly and we were denied access to essential building facilities, including the parking space that was advertised with the apartment. We were literally checked in while the host’s contract with the property was already expired, which created serious problems from the very beginning.
For almost two days we had no access to parking or building amenities. Because the parking space included in the booking was unavailable, we had to pay for external parking ourselves while trying to resolve the issue. The money we spent on parking during that time was actually higher than the “compensation” the host later tried to offer.
I asked to check out as early as the second day because the situation was unacceptable. At that time the host asked us not to escalate the issue and promised compensation for the affected night if we stayed. Based on that promise, we agreed to remain in the apartment. Later they completely changed their position and offered only 10% of one night (around $10), which is frankly insulting given the scale of the inconvenience.
Communication was extremely poor throughout the entire stay. Responses took hours, sometimes much longer, and it was very difficult to get clear answers. The people handling the messages had a poor level of understanding of English or was pretending so, which made resolving even simple issues unnecessarily complicated.
To make things even worse, they tried to present a “complimentary cleaning” during a future stay as additional compensation.
10 / 10
Very nice stay.
Apartment in close proximity to beaches, shops, metro and tram.
Everything was fine.Very good contact with the host, quick response to all inquiries.
4 / 10
لن اسكن فيه مرة اخرى
الموقع قريب من مرسى دبي
كارفور قريب من المبنى وبعض الكوفيات
هذا ليس فندق... عندما استأجرته كنت اقود سيارتي وراجع من سفر طويل ومحتاج لفندق في نفس هذا الموقع ... واستأجرته على اساس انه فندق ... واتضح عكس ذلك... اولا : الوصول للموقع متعب جدا... الموقع في بوكينغ غير دقيق... ثانيا: هي عبارة عن استوديو في بناية يتم تأجيرها للناس... لا توجد اي خدمة يقدمونها لك مقابل المال الذي تدفعه... ثالثا : معقدين جدا في اجراءات تسليم الغرفة... مستحيل أن يعطوك مفتاح الغرفة قبل تنفيذ شروطهم وهي : أن تبعث لهم عبر الايميل بصورة جوازك وصورة جواز من معك ... أن يتم خصم مبلغ وقدره 1500 درهم كتأمين يتم ارجاعه لك بعد 7 الى 14 يوم.
لا توجد لديهم خدمة الترولي(حمل الامتعة) كانت لدي الكثير من الأمتعة...
لا توجد لديهم خدمة تنظيف الغرف.
الموقف الخاص للسيارة التابع للغرفة محجوز .. وتوجد به سيارة مركونة ولم استطع الوقوف فيه ... واجبروني على الوقوف في موقف آخر ليس للغرفة.
الغرفة نظيفة من ناحية الفرش والأثاث ولكن من ناحية الغبار فهو يملأ المكان فوق الانارة وفوق الثلاجة وفوق مخازن المطبخ.
رابعا : رقم التواصل الذي في بوكينغ مغلق ولا يعمل وتم التواصل معي من رقم آخر.
لا يوجد فيها اي وسيلة من وسائل الترفيه.
Parking is not specified as an available amenity at Frank Porter - Elite Residence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Frank Porter - Elite Residence. Enjoy the water!
Is Frank Porter - Elite Residence pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Frank Porter - Elite Residence?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Map of Dubai
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
WiFi/Internet
Accessible by lift
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Frank Porter - Elite Residence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Frank Porter - Elite Residence. Enjoy the water!
Is Frank Porter - Elite Residence pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Frank Porter - Elite Residence?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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