Details

Dining area

Coto Real 2408 Kiznos

7.5 / 10

Good(15 Ratings)

$$$$

Apartment in Costa del Sol

6 guests · 2 bedrooms · 2 baths

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Pool and more

Location

city location on map

Reviews

1 / 10

Hot water failures, ant infestation, unauthorised entry, no toilet paper, threats by staff

Returning home to a clean environment.

During my recent stay at the Coto Real property managed by Zap Holiday, I experienced a series of unacceptable issues that significantly disrupted the enjoyment and quality of my holiday: Hot Water Failures: The property had no hot water on multiple mornings throughout the stay (notably Tuesday and Wednesday). The issue was initially dismissed as guest error, despite repeated reports. Upon my own investigation, I discovered that the boiler switch was faulty, intermittently cutting power while still appearing to be in the “on” position. This fault was later confirmed by a qualified technician. Repeated Blame Placed on Guests: Zap Holiday staff insisted that the problems were due to guest misuse rather than a fault with the property, leading to unnecessary stress and frustration. A €30 call-out fee was threatened despite the issue being with the equipment provided. Ant Infestation: Ants were found throughout the apartment early in the stay. The problem was incorrectly attributed to rubbish accumulation, which was not the case. Video evidence confirmed that the apartment was kept clean. Lack of Basic Supplies: On arrival, essential items such as toilet paper were missing entirely from the property. Unauthorised Entry: A member of staff or contractor entered the apartment without our prior knowledge or consent. This was a serious breach of privacy and raised concerns about the security of our personal belongings. Delayed and Insufficient Responses: Several hours passed without responses after urgent issues were reported. Repeated follow-ups were required to get action on essential problems such as hot water. These failures reflect a serious lack of professionalism, maintenance, and respect for guest privacy, and fall well below acceptable standards for holiday accommodation.

10 / 10

10/10! We loved it :)

The pool was closed 6 days of our trip, very disappointing of course, but otherwise this apartment and service from staff gets 10/10. everything else was perfect and i really recommend it.

That the pool was closed, we had to go to the beach for 6 days.

1 / 10

Estafados antes de llegar al apartamento

Apartamento moderno y bien cuidado, con una decoración minimalista y agradable que aporta sensación de amplitud y luminosidad. Los espacios son amplios y cómodos, con todo lo necesario para disfrutar de una estancia agradable. Las camas son cómodas y permiten descansar bien después de un día de turismo o trabajo. En general, un alojamiento acogedor, funcional y con un estilo moderno que hace que la estancia resulte muy confortable. EDITO para responder a vuestras mentiras, 1- Nunca nos pidieron fotos de la suciedad, sin embargo si os comunicamos que no funcionaba un bidé y nadie vino a repararlo, 2 - Creo que os equivocais de persona, pues tampoco os hemos solicitado en ningun momento salir mas tarde, abandonamos el apartamento a las 9.30, dejando las llaves a las 9.50 en el buzón de la agencia. Y la respuesta que dais del parking tambien es mentira, el coche hay que dejarlo en la calle y vuestra respuesta fue que es gratis por que no es zona azul. Tomais por tontos a los clientes. Solo por vuestras mentiras os bajo la nota de un 3 que os puse a un 1.

En el anuncio pone claramente **“Parking gratis”**, pero cuando llegamos a recoger las llaves nos dijeron que no tenía parking, sino que se referían a que se podía aparcar gratis en la calle porque no es zona azul. Considero que la información del anuncio es bastante engañosa. De las dos piscinas que hay, una estuvo cerrada durante dos días en pleno agosto por mantenimiento. La otra, como consecuencia, estaba completamente saturada de gente. La puerta que da a la terraza tenía el pomo roto y, al abrirla, me quedé con él en la mano. Lo comunicamos inmediatamente para dejar constancia y evitar que posteriormente nos lo descontaran de la fianza de 250 €. La lámpara de la mesita de noche también estaba rota y también lo comunicamos. El bidé de uno de los baños no funcionaba. Avisamos de ello, pero nadie acudió a repararlo durante nuestra estancia. Las habitaciones no tienen luz en el techo, únicamente las lámparas de las mesitas de noche, por lo que resultan bastante oscuras. Por último, la limpieza de la cocina también era mejorable. La bandeja del horno tenía restos de comida y algunos cubiertos y platos tampoco estaban correctamente limpios. En general, la estancia ha sido bastante mejorable, especialmente teniendo en cuenta el precio y la información que aparece en el anuncio.

6 / 10

aceptable

Las zonas comunes están poco cuidadas, la piscina no se pudo utilizar por el mal estado del agua estaba precintada para no bañarse.

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Coto Real 2408 Kiznos

Dining area

Balcony/Terrace

Swimming pool

Dining area

Balcony/Terrace

7.5Good

(15 Ratings)

"The pool was closed 6 days of our trip, very disappointing of course, but otherwise this apartment and service from staff gets 10/10. everything else was perfect and i really recommend it."

Verified guest

Don't miss out! Price and availability may change

7.5 / 10

Good(15 Ratings)

Apartment in Costa del Sol

6 guests · 2 bedrooms · 2 baths

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Pool and more

About this apartment rental

Spacious Accommodations

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Balcony/Terrace

WiFi/Internet

Garden

Accessible by lift

Map of Costa del Sol

city location on map

Ratings and reviews

7.5 / 10

Good(15 Ratings)

100% verified reviews

10 / 10Outstanding·Aug 2025

The pool was closed 6 days of our trip, very disappointing of course, but otherwise this apartment and service from staff gets 10/10. everything else was perfect and i really recommend it.

That the pool was closed, we had to go to the beach for 6 days.

6 / 10Average·Jul 2025

Las zonas comunes están poco cuidadas, la piscina no se pudo utilizar por el mal estado del agua estaba precintada para no bañarse.

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Coto Real 2408 Kiznos. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

Yes, a swimming pool is available for use at Coto Real 2408 Kiznos. Enjoy the water!

Is Coto Real 2408 Kiznos pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Coto Real 2408 Kiznos?

We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.

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