Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Location
Reviews
4 / 10
Terrible service, disrespectful treatment, and a complete lack of professionalism
A terrible experience from the very beginning. Check-in had been confirmed between 11 a.m. and 12 p.m., but shortly before I arrived, I was told I would have to wait until 1 p.m. I arrived at 11:30 a.m., as previously agreed, and was left waiting outside on the street until 1:15 p.m., with no replies to my messages and no solution offered. The cleaning staff treated me rudely and told me the apartment would only be ready at 2 p.m. I was finally able to get in at 1:15 p.m. (all that time I was on the street)
The property is located in an area with extremely steep streets and difficult access, something worth considering if you are travelling with luggage. Given the situation, leaving would also have meant making that difficult climb all over again with my bags.
To make matters worse, the key was not where the instructions said it would be. Instead of acknowledging the problem, the host accused me of lying and making things up over WhatsApp. The cleaning lady eventually entered with another key and found the missing key inside the apartment. Despite this, the host continued to question my account of what happened. I provided Booking.com with screenshots documenting the situation.
I requested a solution and the possibility of cancelling my reservation, but no satisfactory resolution was offered.
The worst part was not simply the delay or the poor organisation, but the disrespectful treatment, lack of communication, and refusal to take responsibility for their mistakes.
I would not recommend this accommodation. Difficult access, poor service, and completely unprofessional communication. The impression I was left with is that collecting payment matters more than providing an acceptable guest experience or treating customers with basic respect.
5 / 10
Apartment needs some love
Good information for checkin, had a video to find the property. The bed was comfortable.
Found it abit dirty, all the information sheets were covered in stains, brochures all old and tattered, no t-towels to dry dishes. Plug in kitchen to operate microwave wasn’t working. Would have been good to have body wash in shower. Hard to open all shutters to let in light. No pot lids that fitted, no bowls for cereal.
5 / 10
Not a very clean experience.
The host Christian was helpful, the terrace view is really nice, apartment is quite spacious (except kitchen and bathroom, they are really small), the Coop groceries shop, Lumbi parking are near. Beds were too soft for me, but that's only my preference. Maybe for some other this is a plus.
There was a suspicious smell of mold due to higher level of humidity and no ventilation. Bathroom had mold both visible and smell. The shower hose was leaking badly. Kitchen utilities weren't clean and there were no kitchen sponge to clean it by ourselves. We had to go to shop to buy them first before initially eating lunch. Some cuttlery was missing. One power socket in the kitchen wasn't working. Sink was clogged and there was a trash smell under it. There were trash bins in the balcony, some of them were with trash from previous guest, probably. The walls/ceiling are paper thin, as we could clearly hear neighbours watching TV and motorbikes running to a late night. The street smelled of pee. I really wanted to look on the positive side, but cleanliness is much appreciated for me.
10 / 10
Spacious apartment with fantastic terrace and views, short walk from the restaurants and shops
Great apartment with views overlooking the sea and across to mainland Italy, and large terrace to enjoy the views from from. Located a short walk from restaurants and shops. Fully equipped kitchen with all the basics needed to cook (oil, condiments etc)
Lage top, ein paar Minuten zu Fuß ins Gewühl von Taormina, Host sehr freundlich, bemüht, früherer Check in möglich, Check out unkompliziert. Matratze top und Waschmaschine auch
Bissal abgewohnt an manchen Stellen, auch bissal sauberer wäre möglich
7 / 10Good·Aug 2026
L'autonomia e gli elettrodomestici ivi presenti oltre che il fresco con temperatura regolabile
La scarpinata per arrivarci ed il rumore degli scooter che passavano
8 / 10Excellent·Jul 2026
Widok z tarasu na dachu. Blisko market i Puorto Nuovo
Podgrzewanie wody raczej nie działa
6 / 10Average·Sep 2026
Stanza ampia, prezzo basso per Taormina, buona posizione rispetto al centro, disponibile una bella terrazza. Inoltre, christian è stato disponibile e ha risposto prontamente a ogni richiesta.
La pulizia, purtroppo il bagno non era in ottime condizioni e nella stanza entravano millepiedi (per me non è stato un problema ma per alcuni potrebbe essere un incubo).
Inoltre, si può capire che la casa è in una stradina un po' ripida e non accessibile con l'auto, ma l'ultimo tratto è davvero solo per persone in forma, specialmente se si arriva con valige voluminose, e andrebbe specificato meglio
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Tok Tok Taormina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Tok Tok Taormina pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Tok Tok Taormina?
We found 21 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
"Great apartment with views overlooking the sea and across to mainland Italy, and large terrace to enjoy the views from from. Located a short walk from restaurants and shops. Fully equipped kitchen w..."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this house rental
Beachfront Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Kitchen
Balcony/Terrace
WiFi/Internet
Beach access
Shared living spaces
Laundry services
Beach front
Family friendly
Ironing facilities
Smoking allowed
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Taormina
Ratings and reviews
8.3 / 10
Excellent(125 Ratings)
100% verified reviews
7 / 10Good·Oct 2026
Lage top, ein paar Minuten zu Fuß ins Gewühl von Taormina, Host sehr freundlich, bemüht, früherer Check in möglich, Check out unkompliziert. Matratze top und Waschmaschine auch
Bissal abgewohnt an manchen Stellen, auch bissal sauberer wäre möglich
7 / 10Good·Aug 2026
L'autonomia e gli elettrodomestici ivi presenti oltre che il fresco con temperatura regolabile
La scarpinata per arrivarci ed il rumore degli scooter che passavano
8 / 10Excellent·Jul 2026
Widok z tarasu na dachu. Blisko market i Puorto Nuovo
Podgrzewanie wody raczej nie działa
6 / 10Average·Sep 2026
Stanza ampia, prezzo basso per Taormina, buona posizione rispetto al centro, disponibile una bella terrazza. Inoltre, christian è stato disponibile e ha risposto prontamente a ogni richiesta.
La pulizia, purtroppo il bagno non era in ottime condizioni e nella stanza entravano millepiedi (per me non è stato un problema ma per alcuni potrebbe essere un incubo).
Inoltre, si può capire che la casa è in una stradina un po' ripida e non accessibile con l'auto, ma l'ultimo tratto è davvero solo per persone in forma, specialmente se si arriva con valige voluminose, e andrebbe specificato meglio
$$$$
Top rated by guests
8.3Excellent
(125 Ratings)
"Great apartment with views overlooking the sea and across to mainland Italy, and large terrace to enjoy the views from from. Located a short walk from restaurants and shops. Fully equipped kitchen w..."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Map of Taormina
About this house rental
Beachfront Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Kitchen
Balcony/Terrace
WiFi/Internet
Beach access
Shared living spaces
Laundry services
Beach front
Family friendly
Ironing facilities
Smoking allowed
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Tok Tok Taormina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Tok Tok Taormina pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Tok Tok Taormina?
We found 21 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
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