Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Location
Reviews
6 / 10
Really nice apartment and very clean. A great base to enjoy the area from. Private parking was a huge plus since we were
Really good location. Close to grocery store and old section of Brixen. Having 2 bedrooms and 2 full bathrooms was wonderful. Bathrooms with nice hot water and rain shower heads! Private parking was really nice.
Some design flaws that did not make the property as user friendly as one would like. Keypad entry did not match the code we were emailed and required an international call to the property management to reset. The physical key provided did not match the unit and we were never delivered one, but the wrong one was picked up. Why could they not deliver the correct one? WhatsApp number for reception should have been given in the email, as well as all of the apartment details (WiFi, amenities, explanation of heating and lighting controls). We immediately had issues of how to control the outer window blinds as well as the temperature. Bedrooms did not have a luggage stand, Second bedroom had no pillow covers, drip coffee filters did not match the cone and we had to buy a coffee maker. Kitchen equipment was a bit limited, but all of it was functional.
Property management was responsive, but did not know the apartment well. We asked where the controls for the outer shades were and were told a manager needed to be consulted after we sent pictures to the reception. One response was that it would be dark soon and that it would not be an issue. I had to reiterate that the shades worked as privacy as well as light blocking and that we were on the ground floor. Not the response that we wanted to hear. After a few hours we were made aware of the controls via WhatsApp.
Overall, the apartment seemed a bit “over designed” and lacked some functionality. Overhead lighting in the apartment bedrooms was minimal and heating/cooling functions were overly complex. A Japanese designed drip coffee maker is great when you have the correct “cone” bottom shaped filters. When you provide “flat” bottom shaped filters the coffee grounds blow through them. The correct filters are not readily available and are not at the local store. I bought a coffee maker at the store after this frustration and took it home. Maybe a back up coffee system or making sure the correct filters are on hand?
10 / 10
Exceptional - clean, modern and new
Very clean, modern and new. I feel like the owner really put into the details in building this place. There’s also a beautiful spa room and gym. The room is magnificent, good quality and very nice. Please don’t hesitate to book!
Nothing
10 / 10
amazing apartment!!!
beautiful
clean
lots of storage
1 / 10
trash
no
First and foremost, the host has committed blatant racial discrimination against Chinese guests. As a pair of Chinese travelers, we checked in at around 8-9 PM, and from the very beginning, the host REFUSED to provide us with the electronic door lock password, despite our repeated inquiries through platform messaging—we received NO response at all. We were trapped outside and unable to open the main entrance door for TWO FULL DAYS of our stay, suffering extreme distress and inconvenience. This targeted refusal to provide basic check-in access, solely based on our Chinese nationality, is a clear act of racial discrimination, which directly violates Booking.com’s strict non-discrimination policy and European anti-discrimination laws.
Secondly, the host has engaged in fraudulent, unauthorized deduction of security deposit and malicious false accusation. The host arbitrarily blamed us for normal wear and tear of the property, with NO valid evidence proving the damage was caused by us. Worse still, the host secretly charged €100 from our security deposit WITHOUT our knowledge or consent, which is outright theft and fraudulent behavior, severely violating Booking.com’s rules on transparent fees and deposit disputes.
In addition, the host completely failed to fulfill basic accommodation obligations: We were forced to clean the entire property ourselves before check-out to avoid further false accusations, and even after cleaning, there was no available garbage disposal facility provided by the host, adding to our unreasonable trouble.
We have collected complete evidence: pics of the dirty property before our self-cleaning, proof of unauthorized €100 deduction, and evidence of normal property wear and tear unrelated to us.
This host’s discriminatory, fraudulent, and severely unprofessional behavior has caused huge mental distress and financial loss to us, and has seriously damaged Booking.com’s brand reputation and trust among global travelers.
Really good location. Close to grocery store and old section of Brixen. Having 2 bedrooms and 2 full bathrooms was wonderful. Bathrooms with nice hot water and rain shower heads! Private parking was really nice.
Some design flaws that did not make the property as user friendly as one would like. Keypad entry did not match the code we were emailed and required an international call to the property management to reset. The physical key provided did not match the unit and we were never delivered one, but the wrong one was picked up. Why could they not deliver the correct one? WhatsApp number for reception should have been given in the email, as well as all of the apartment details (WiFi, amenities, explanation of heating and lighting controls). We immediately had issues of how to control the outer window blinds as well as the temperature. Bedrooms did not have a luggage stand, Second bedroom had no pillow covers, drip coffee filters did not match the cone and we had to buy a coffee maker. Kitchen equipment was a bit limited, but all of it was functional.
Property management was responsive, but did not know the apartment well. We asked where the controls for the outer shades were and were told a manager needed to be consulted after we sent pictures to the reception. One response was that it would be dark soon and that it would not be an issue. I had to reiterate that the shades worked as privacy as well as light blocking and that we were on the ground floor. Not the response that we wanted to hear. After a few hours we were made aware of the controls via WhatsApp.
Overall, the apartment seemed a bit “over designed” and lacked some functionality. Overhead lighting in the apartment bedrooms was minimal and heating/cooling functions were overly complex. A Japanese designed drip coffee maker is great when you have the correct “cone” bottom shaped filters. When you provide “flat” bottom shaped filters the coffee grounds blow through them. The correct filters are not readily available and are not at the local store. I bought a coffee maker at the store after this frustration and took it home. Maybe a back up coffee system or making sure the correct filters are on hand?
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Milla Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Milla Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Milla Apartments?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and gym.
"Very clean, modern and new. I feel like the owner really put into the details in building this place. There’s also a beautiful spa room and gym. The room is magnificent, good quality and very nice. Pl..."
Really good location. Close to grocery store and old section of Brixen. Having 2 bedrooms and 2 full bathrooms was wonderful. Bathrooms with nice hot water and rain shower heads! Private parking was really nice.
Some design flaws that did not make the property as user friendly as one would like. Keypad entry did not match the code we were emailed and required an international call to the property management to reset. The physical key provided did not match the unit and we were never delivered one, but the wrong one was picked up. Why could they not deliver the correct one? WhatsApp number for reception should have been given in the email, as well as all of the apartment details (WiFi, amenities, explanation of heating and lighting controls). We immediately had issues of how to control the outer window blinds as well as the temperature. Bedrooms did not have a luggage stand, Second bedroom had no pillow covers, drip coffee filters did not match the cone and we had to buy a coffee maker. Kitchen equipment was a bit limited, but all of it was functional.
Property management was responsive, but did not know the apartment well. We asked where the controls for the outer shades were and were told a manager needed to be consulted after we sent pictures to the reception. One response was that it would be dark soon and that it would not be an issue. I had to reiterate that the shades worked as privacy as well as light blocking and that we were on the ground floor. Not the response that we wanted to hear. After a few hours we were made aware of the controls via WhatsApp.
Overall, the apartment seemed a bit “over designed” and lacked some functionality. Overhead lighting in the apartment bedrooms was minimal and heating/cooling functions were overly complex. A Japanese designed drip coffee maker is great when you have the correct “cone” bottom shaped filters. When you provide “flat” bottom shaped filters the coffee grounds blow through them. The correct filters are not readily available and are not at the local store. I bought a coffee maker at the store after this frustration and took it home. Maybe a back up coffee system or making sure the correct filters are on hand?
$$$$
Top rated by guests
9.2Outstanding
(124 Ratings)
"Very clean, modern and new. I feel like the owner really put into the details in building this place. There’s also a beautiful spa room and gym. The room is magnificent, good quality and very nice. Pl..."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Brixen
About this apartment rental
Spa and Wellness Center
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Spa
Balcony/Terrace
WiFi/Internet
Garden
Sauna
Family friendly
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Milla Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Milla Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Milla Apartments?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and gym.
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