The space was big and there was lots of room for everybody. The built in speakers were really good and loud. Lots of toilet facilities and plenty of glasses and cookware. Lots of fridge space for drinks and the kitchen itself was brilliant. Check in process was very easy. All bathrooms were clean and spacious.

The pool table needs re-felting as it was ripped and had holes in it. Dart board is old and worn so needs replacing. The toilet door handle in the living room was broken on the inside and needs replacing. The bedsheets in room 6 were stained which was unsettling. The fire alarm inexplicably went off and the owners wouldn’t answer their phone and we had to get the fire brigade out to help, only then would the owner answer their phone. We still had a good stay but all the above does need addressing as what we paid didn’t justify what was provided.

Plenty of room and near to Winter Gardens

There weren’t enough pans or glasses but after I sent a message more were brought to us

Lovely big house that suited the needs of our big family. Excellent facilities and was spotlessly clean. Location is fantastic and very central, close to everything. We would definitely stay again.

No negatives!

Location of the property was very nice. Close to beech and most of the attractions.

Hotel kitchen was badly leaking from top. We have to spend so much time just to clean the water from the kitchen roof. I raised the complain as well before we left but no one contacted for any explanation. Otherwise hotel was good and rooms were comfortable.