Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Location
Reviews
1 / 10
1/10 — THE CHALET IN THE PHOTOS WAS NOT THE ACCOMMODATION WE RECEIVED
I booked the One-Bedroom Chalet at UkhutiEcoHouse
The accommodation shown and sold on Booking.com was a clean, new-looking chalet with warm brown wooden interiors, a private kitchen, a modern bathroom photographed with a shower and no bathtub shown, a bidet stated in the description, mountain and garden views, a balcony, terrace, air conditioning, free Wi-Fi and an extensive list of services.
That was not the accommodation we were given.
The unit delivered to us was completely different from the chalet displayed in the listing. Instead of the advertised brown wooden interior and coordinated brown kitchen, the assigned unit had white or cream walls, a blue kitchen and blue chairs, a grey sofa and a white table. Its bathroom had white marble-effect tiles, gold-coloured fittings and a bathtub, rather than the glass shower presentation and the shower-and-bidet description used for the chalet sold to us. The view, furnishings and apparent configuration were also different.
The assigned accommodation was dirty and dusty, with documented insect presence, crumbs, stains and debris visible in the photographic and video evidence. The evidence also shows an open bin containing rubbish, a crumpled towel on the bathroom floor, worn terrace surfaces and a damaged heater or fireplace panel. In my direct experience, advertised services were also not provided. This was not a minor decorative variation or an ordinary difference between photographs and reality. It was a materially different accommodation unit from the one selected and purchased through Booking.com.
The photographs make the substitution clear. The listing images and the images of the accommodation actually assigned show two materially different products.
We opened a refund request because we were completely dissatisfied with being given different accommodation from the chalet we had booked. Once that request was opened, the owner disappeared and stopped responding both to me as the customer and to Booking.com.
10 / 10
ადგილმდებარეობა , ხედები , გარემო , სტაფი , ყველაფერი ძალიან კარგი იყო.
განსაკუთრებულად ლამაზი გარემოა
9 / 10
Definitely recommend!
The apartment was nicely decorated and very clean. The host was kind enought to bring us the breakfast from the night before as we had a very early flight back home the next day.
7 / 10
Wake up at 5am to experience an amazing sound of nature.
The view is beautiful.
Sunbeds in front of the cottage. And barbecue place for each cottage.
Roof is leaking during the rain. No cooking pot, only frying pan. No shampoo and shower gel. Kitchen drawers are loose. Washing machine you can youse only for extra cost (5,5$ per wash). The area doesn’t have a supermarket around, so get everything you need with you. Even water. Breakfast is the same every day.
Le petit déjeuner n’est pas disponible avant 10h15
10 / 10Outstanding·Jul 2026
განსაკუთრებულად ლამაზი გარემოა
10 / 10Outstanding·May 2026
Все было супер, спасибо большое
9 / 10Outstanding·May 2026
The apartment was nicely decorated and very clean. The host was kind enought to bring us the breakfast from the night before as we had a very early flight back home the next day.
Does this property follow enhanced cleaning procedures?
Yes, this chalet has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this chalet?
Parking is not specified as an available amenity at UkhutiEcoHouse. For more information, we encourage you to contact the property about where to park.
Is there a pool at this chalet?
We didn’t find pool listed as an amenity for this chalet. It may be worth double checking if a pool is important for your stay.
Is UkhutiEcoHouse pet friendly?
Yes! This chalet is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at UkhutiEcoHouse?
We found 19 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this chalet rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Outdoor Cooking
Family friendly
Ironing facilities
Key access
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Georgia
Ratings and reviews
8.6 / 10
Excellent(101 Ratings)
100% verified reviews
9 / 10Outstanding·Aug 2026
Emplacement incroyable
Restaurant sur place
Le petit déjeuner n’est pas disponible avant 10h15
10 / 10Outstanding·Jul 2026
განსაკუთრებულად ლამაზი გარემოა
10 / 10Outstanding·May 2026
Все было супер, спасибо большое
9 / 10Outstanding·May 2026
The apartment was nicely decorated and very clean. The host was kind enought to bring us the breakfast from the night before as we had a very early flight back home the next day.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Map of Georgia
About this chalet rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Outdoor Cooking
Family friendly
Ironing facilities
Key access
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this chalet has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this chalet?
Parking is not specified as an available amenity at UkhutiEcoHouse. For more information, we encourage you to contact the property about where to park.
Is there a pool at this chalet?
We didn’t find pool listed as an amenity for this chalet. It may be worth double checking if a pool is important for your stay.
Is UkhutiEcoHouse pet friendly?
Yes! This chalet is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at UkhutiEcoHouse?
We found 19 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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