Gardea SoulFamily Resort

One of the best family hotel experiences we’ve ever had! Everything about Gardea Soulfamily Resort was exceptional, from its stunning location to the beautiful facilities, impeccable cleanliness, and genuinely wonderful staff. We honestly couldn’t find a single thing to complain about. We arrived after midnight and were welcomed warmly. Our room had everything we needed, including spa bathrobes and towels. The staff even found spa slippers in size 26 for our little daughter! Breakfast was outstanding — fresh, varied, delicious, and with something for everyone. We particularly loved making fresh carrot and apple juice every morning. The heated outdoor pools were fantastic, even in October! Our daughter loved the shallow children’s pool, and we enjoyed the deeper pool, indoor pool, and wonderfully hot sauna, especially after cycling around Lake Garda. The spacious kids’ club was another great feature. Daily housekeeping was excellent, and we absolutely loved the thoughtful bedtime stories left for our daughter every evening, along with the adorable hotel mascot toy. A special thank you to the staff for their exceptional assistance when we accidentally left our documents in the room safe. They resolved everything quickly and professionally. We travel frequently and usually prefer exploring new places rather than returning to the same hotel. But Gardea is a rare exception — we would happily come back! This isn’t just a hotel. It’s a peaceful family retreat where every detail has been considered with genuine care. Thank you for an unforgettable stay!

Absolutely nothing. Everything was wonderful, and we genuinely cannot think of anything that could have made our stay better.

Swimming pools great for children Excellent views from the balcony of Lake Garda Food was excellent but expensive if just doing bed and breakfast (ie paying for dinners but they are of a high standard) Very good kids club

Parking was very tight but the valet Parker helped when necessary. Can’t walk into town with young children. You need to drive but we knew that before we arrived

Die Kinderbetreuung war super, unsere Kinder haben es geliebt.

Die Lage, um an den gardasee zu kommen benötigt man ein Auto, die Shuttle Zeiten sind nicht optimal.

Facilities were very good & had everything on site needed for our baby, breakfast was very good and the staff at breakfast were excellent. Elissa and Najwa at the Bubble were excellent looking after our baby. The room was also nice (functional)

The shuttle service to and from the town (Torbole) was very limited, finishing early afternoon. This is not 5 star standard, where the shuttle service should be on demand and run more regular throughout the evening. This was the biggest drawback during our stay. Evening dinner menu was also very limited.