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Includes essentialsFree WiFi/internet, Pool, Balcony/Terrace and more
Location
Reviews
4 / 10
Some arguments are not necessary. Customer service must be standard not always on demand.
I booked about a month early. I received a call 2days before the day that the unit I booked was under renovations and that I would be moved into a different unit with the same amenities which I understood and was not a problem.
I arrived very late around 23:00 as discussed and I was given a wrong unit. With all the luggage I was up and down in the complex, eventually I settled which I understood, these things happen.
On Sunday i asked if there was a way they could extend my checkout time as I got a late flight to Johannesburg on Monday. Not that they were forced to do anything but a no would have been better than the help I was offered. Instead of checking out at 11 i could check out at 12 and pay R200 which I then said it’s okay I will checkout normal time.
Following that I am told neighbours downstairs are complaining of the noise coming from our unit which was such a shocker as I was out and my partner sleeping since 3pm and woke up around 8 when I got back. Only God knows whether the drama was from the neighbour or from the owner.
Monday morning I get a friendly reminder of checkout at 10:00 to allow the cleaner time to clean. I asked isn’t checkout 11. I tired to call and apparently owner was in a meeting. I got a response to say, it’s okay you can use 11.
Now the disappointing part is that, I’m told “I am letting you checkout at 11” As if you are doing me a favor. Then I’m told on Airbnb I have checkout correctly at 10 just on bookings I see it’s 11.
How to improve; Other arguments are unnecessary especially when dealing with customers. Explaining what Airbnb is saying and Bookings is not necessary because by right that’s your admin that you not looking after, now you argue to prove a point. You just apologies and move on. You also can’t be spiteful to your customers
10 / 10
A pleasant gett away
I love the comfort and style of the unit.. Very clean and smart decor, the host was very hands on and extremely helpful and attentive
I found that having to keep contacting the host for a gate access code is a bit irritating and felt like I was disturbing the host for having to keep asking for a new code for friends who came to visit then a code for my food delivery, then a code for my boyfriend who brought me things, then a code for leaving and another code to enter back.
So that's all I found uncomfortable and very irritating.
I love the comfort and style of the unit.. Very clean and smart decor, the host was very hands on and extremely helpful and attentive
I found that having to keep contacting the host for a gate access code is a bit irritating and felt like I was disturbing the host for having to keep asking for a new code for friends who came to visit then a code for my food delivery, then a code for my boyfriend who brought me things, then a code for leaving and another code to enter back.
So that's all I found uncomfortable and very irritating.
Yes, parking is listed as an amenity at 1b - Golden Pearl of Parklands. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at 1b - Golden Pearl of Parklands. Enjoy the water!
Is 1b - Golden Pearl of Parklands pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at 1b - Golden Pearl of Parklands?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and balcony/terrace.
"I love the comfort and style of the unit.. Very clean and smart decor, the host was very hands on and extremely helpful and attentive
So that's all I found uncomfortable and very irritating."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Pool, Balcony/Terrace and more
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Map of Cape Town
Ratings and reviews
7.4 / 10
Good(14 Ratings)
100% verified reviews
10 / 10Outstanding·Jul 2023
I love the comfort and style of the unit.. Very clean and smart decor, the host was very hands on and extremely helpful and attentive
I found that having to keep contacting the host for a gate access code is a bit irritating and felt like I was disturbing the host for having to keep asking for a new code for friends who came to visit then a code for my food delivery, then a code for my boyfriend who brought me things, then a code for leaving and another code to enter back.
So that's all I found uncomfortable and very irritating.
$$$$
7.4Good
(14 Ratings)
"I love the comfort and style of the unit.. Very clean and smart decor, the host was very hands on and extremely helpful and attentive
So that's all I found uncomfortable and very irritating."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Pool, Balcony/Terrace and more
Map of Cape Town
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at 1b - Golden Pearl of Parklands. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at 1b - Golden Pearl of Parklands. Enjoy the water!
Is 1b - Golden Pearl of Parklands pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at 1b - Golden Pearl of Parklands?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and balcony/terrace.
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