Great for petsBring all your friends and family, even the furry ones
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
4 / 10
Pretty on the outside, awful on the inside
The camp itself is really pretty, it is a really unique place to stay and the concept of a camp site hotel with igloo shaped rooms next to a river is super cool. The lights that turn on at night make the outside look super cozy and pretty. I really enjoyed the movie they played outside next to the campfire. But there are so many negatives that it weighs over the positives unfortunately, I feel like if they just fixed the issues it would be an amazing place to stay in but the issues aren’t fixed. I’m also giving it negatives because it’s built at the end of a small town and hotels like these are what kill small towns, they hurt them. So while this place is pretty I would find it even more pretty if it was allowed property for the residents who lived there for generations before this hotel was built.
The rooms smell so much like chlorine, if you get nausea easily this isn’t a great idea
The rooms are humid and the floors are made out of wood so there is mold
We went December 28th and it was FREEZING. Your room is not guaranteed a WORKING heater and if the heaters do work they do not properly heat up the entire igloo even after keeping it on for two hours straight.
If you sleep on the top bunk which is on top of the bathroom btw there is a chance there is no heater up there
They give you extra blankets and they have to come make the top bunk. BRING YOUR OWN BLANKETS. If you are sleeping on the top bunk you will only get 2 blankets to sleep with and the chance of no heater. For me at least, I slept on the main bottom bed and had the heater facing me the entire time all night and slept with two other people and I was still freezing.
You do not get to choose which igloo you get assigned, and the WiFi barely works. If you get an igloo next to the river the white noise of the river IS nice. But you have 0 WiFi connection
I am not sure if this is just a seasonal issue but the sink water was actually freezing. Like I flinched at how cold it was
More on the water issue, the shower water was only cold water. No warm water in our igloo at least
The river is meant to be like the key point of the camp, that’s what it’s built around. The river was ugly in all honesty, there was trash in it and water bottles polluting it. If it was clean it would have been really pretty but it isn’t clean.
My biggest issue was the random chance of your quality of igloo. I came with my family including my mother, sister, and my brother in law. Our shower had a window, meaning if you looked at a certain angle you could see people using the bathroom. And it meant at any angle whatsoever you could see the person showering. So that meant if any of us wanted to shower someone would have to stay on the top bunk for the duration of the shower, be asleep, or they had to leave the igloo entirely.
10 / 10
Beautiful and relaxing place
Exceptional views, good service
N/A
1 / 10
Mala la experiencia por animalitos
Esta muy lindo el lugar sin embargo me tuve q retirar de la instalación por que al revisar me di cuenta que habían animalitos en la cama y eran varios lo notifique a recepción y solo dijeron q si que estaba bien
me tuve q retirar de la instalación por que al revisar me di cuenta que habían animalitos en la cama y eran varios lo notifique a recepción y solo dijeron q si que estaba bien!!! Me he comunicado sin embargo dice q el gerente no tiene hora de llegada que no saben cuando va y por parte de Booking.com no he recibido tampoco respuesta alguna
5 / 10
Regular
La convivencia con la naturaleza
Hacía mucho frío y no tienen mantas o cobertores. Para dos personas está bien pero para 4 es muy complicado conciliar el sueño con el frío y sin cobertores necesarios.
Dos horas tardaron para darme hospedaje y la limpieza y las instalaciones mucha humedad adentro no le dan mantenimiento
9 / 10Outstanding·Sep 2025
La tranquilidad del lugar, cero ruido, se puede descansar muy bien.
Me gusto que esta muy cerca de la carretera principal y la estancia en medio del bosque fue una experiencia nueva recomendable. La atención del personal fue genial.
No aplica.
5 / 10·Jan 2026
La convivencia con la naturaleza
Hacía mucho frío y no tienen mantas o cobertores. Para dos personas está bien pero para 4 es muy complicado conciliar el sueño con el frío y sin cobertores necesarios.
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this campground/
rv resort rental
Essential Facilities
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Family friendly
Housekeeping available
Fire extinguisher
Cleaning products
Map of State of Puebla
Ratings and reviews
7.1 / 10
Good(44 Ratings)
100% verified reviews
9 / 10Outstanding·Dec 2025
La tranquilidad, fácil de llegar buena atención
Un poco más de luz
7 / 10Good·Sep 2025
El pasaje el lugar donde se encuentra ubicada
Dos horas tardaron para darme hospedaje y la limpieza y las instalaciones mucha humedad adentro no le dan mantenimiento
9 / 10Outstanding·Sep 2025
La tranquilidad del lugar, cero ruido, se puede descansar muy bien.
Me gusto que esta muy cerca de la carretera principal y la estancia en medio del bosque fue una experiencia nueva recomendable. La atención del personal fue genial.
No aplica.
5 / 10·Jan 2026
La convivencia con la naturaleza
Hacía mucho frío y no tienen mantas o cobertores. Para dos personas está bien pero para 4 es muy complicado conciliar el sueño con el frío y sin cobertores necesarios.
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